72
Trust
Score
WattBot

Sunlife Solar and Roofing reviews

CALIFORNIA / IRVINE
Sunlife Solar and Roofing
47 Reviews • 1 Location 6,251 Data Points Processed

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The Verdict

We found a company with scattered execution. Sunlife Solar delivered strong installations when projects went smoothly, with 18 reviewers mentioning one-day installs and immediate savings. But we also uncovered a pattern of operational breakdown that raises red flags. One customer spent an entire year chasing the owner for a sliding door installed backwards, receiving fabricated stories about ordering delays before the owner stopped returning calls entirely. We noticed this wasn't isolated. Three separate reviewers reported missed appointments, unreturned inquiries, and payment disputes stretching months. The installation crews earned consistent praise for speed and workmanship, yet project management repeatedly faltered. Reviews show timely communication during the sales phase, then radio silence when issues arose. Another contractor waited four months for payment on completed work. If you sign a contract here, the odds favor a smooth outcome, but the company's track record shows they ghost customers when complications emerge rather than resolve them.

If you value reliability over a potential bargain, look elsewhere. The installation work is solid, but the company's habit of disappearing when problems arise makes the risk too high for a purchase this size.

3 Stories That Stood Out

1. Ryan P.
Yelp | Oct 14, 2019 |

Ryan P. rarely leaves negative reviews, but after a year-long ordeal with SunLife he felt compelled to share what went wrong. He phoned Arthur in June/July 2018 because he wanted solar panels plus several exterior upgrades — most importantly replacing every window and door — and Arthur arrived promptly with a salesman’s charm that convinced him to sign on. They also pushed him into HERO/Benji financing, which he later identified as a mistake when the loan paperwork created delays and required a re-run of his credit. Work began, but early on an installer put a large sliding door in backwards while Ryan watched. He notified Arthur and the project manager, Shieena, the same day, and the company promised a replacement. That promise stretched from December 2018 through mid-2019, with Ryan chasing weekly updates as Shieena kept assuring him the door was “in the process of ordering.” Excuses shifted — the manufacturer was unreachable, then the company was allegedly undergoing a "business restructuring" — and finally a plan to mail him a check and send an independent repair person was offered. Months later he still hasn’t received a check or a proper fix, and Arthur stopped returning his

2. Tom D.
Yelp | Nov 2, 2018 |

Tom D. gave the company one star after a two-week string of missed connections while trying to arrange a consult and quote. He first requested an appointment through Yelp and waited a week with no reply, then tried the company website and waited another week. Frustrated, he called and reached a friendly representative who booked a Monday consult. Fifteen minutes after the scheduled start they called back to say the installer couldn’t make it and moved the appointment to Thursday. Thursday arrived with no visit and no follow-up call, leaving him feeling his time had been dismissed. After the silence, the reschedule that never showed up, and no respect for his time, he chose a different installer.

3. Christopher J.
Yelp | Dec 16, 2019 |

Christopher J. had a job finished in August and has spent the last four months trying to get paid. He spent weeks playing "phone tag" with the company, getting no payment and no resolution. Frustrated, he left a one‑star review and warned others to "stay away," adding that they "should be 0 stars."

Platforms Monitored

Google
34 Reviews · 1 Location
4.9/5
Yelp
13 Reviews · 1 Location
3.5/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.5/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.9/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 72

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 10 years

Operating longer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Sonia McCormick
Google | Feb 4, 2018 |

Sonia McCormick (CalBRE License #00884149), a licensed real estate agent who had long seen solar as one of the smartest ways to add value for herself and future buyers, chose Sunlife Solar to outfit her home. She watched a tight crew and a capable project manager complete the entire installation in a single day, which exceeded her expectations for speed and organization. Arthur, the owner, met with her up front, patiently answered questions and customized the system to fit both her budget and performance needs. After the install finished, Arthur returned to personally inspect the work and tweak details until everything met his and her high standards. What lingered for her was the combination of a one-day turnaround and the owner’s hands-on follow-through — concrete signs this was treated like a professional investment in the property’s resale value.

2. Kim Jordan
Google | Sep 22, 2018 |

Kim Jordan had friends recommend Sunlife Solar and Roofing, and after a clear, numbers-driven meeting she decided to move forward with a rooftop solar installation for her home. The entire process wrapped up in about four weeks, with regular updates that kept her informed along the way. The installation crew was professional and friendly; when a couple of microinverters didn’t register on the monitoring system, the team came back right away and fixed the problem without being asked. She ended up fully connected and ready to start saving on energy — and what stood out most was how quickly the crew spotted and resolved the monitoring issue.

3. Frank orozco
Google | Sep 19, 2018 |

A Ring doorbell clip even caught the owner of Sunlife Solar and Roofing stopping by to inspect the work — a small, personal touch that stuck with Frank. He had noticed several neighbors getting new roofs and solar from the same company, so he reached out, scheduled an appointment, and found the crew arrived on time and walked him through the plan until everything made sense. He felt comfortable signing on. The team kept him updated through each stage, delivered a roof and solar system that exceeded expectations, and already earned several compliments from neighbors. No unexpected costs popped up, and the Ring footage of the owner checking the installation reinforced that they paid attention to detail. What Frank remembers most is that owner-level involvement caught on camera — a concrete sign, to him, that the company cared enough to get it right.

02

1. Frank O.
Yelp | Sep 19, 2018 |

Frank O. noticed several neighbors getting roofs and solar systems from Sunlife Solar and Roofing, so he reached out and set up an appointment. The crew showed up on time, patiently walked through every question until the plan made sense, and that confidence led him to sign on. Throughout the project they kept him informed at every step and ultimately over-delivered on both the roof and the solar installation; the finished work drew several compliments from neighbors and there were no surprise charges. The detail that stuck with him was his Ring doorbell catching the company owner stopping by to personally inspect the installation — a hands-on touch that underscored how seriously they treated the job. He couldn’t be happier with the final result.

2. Terry Boesche
Google | Jul 7, 2018 |

Terry Boesche began a solar project with another company but, after a friend's referral, handed the job over to Sunlife. Sunlife stepped in, managed the remaining work, and completed the installation just before summer arrived—exactly on the timeline they promised. Terry ended up with a functioning solar system and a new partnership with Sunlife and the team, and appreciated how smoothly the midstream handoff was handled. The memorable takeaway: a transferred project that still met the summer deadline.

3. JAIME P.
Yelp | May 10, 2018 |

After dozens of unimpressive pitches from other solar companies, Jaime answered a knock from Arthur of Sunlife Solar and immediately noticed the difference. Arthur walked through the benefits, patiently answered every question, and convinced them to move forward with a solar install. The installation crew and the project manager delivered a spotless, on-time job with no hiccups, and the quality and smooth execution prompted them to hire Sunlife for several additional projects around the house. The memorable takeaway: a single professional doorstep visit turned a long-standing interest in solar into a trusted relationship and more work for the company.

03

1. Osvaldo R.
Yelp | Jan 18, 2018 |

Osvaldo R. decided to put solar on his home and discovered Sunlife made the whole process far easier than he'd expected. He found the team consistently professional, with Arthur and Shienna keeping in near-constant contact and breaking down each step in straightforward terms. The installation itself was fast and tidy, and the crew left the system well put together. Once Sunlife handled the paperwork and interconnection details, his system began saving him money immediately — his first billing period already reflected lower costs. He walked away most impressed by the steady communication from Arthur and Shienna and the fact that the project paid off from day one.

2. Osvaldo Rodríguez
Google | Jan 18, 2018 |

Osvaldo Rodríguez decided to put solar panels on his home and found Sunlife’s crew unusually professional from start to finish. He discovered the team stayed on top of every issue, walked him through each step with clear explanations, and kept in constant contact — Arthur and Shienna reached out regularly throughout the process. The installation itself was quick and tidy, completed without fuss. Once Sunlife sorted the paperwork and technical details, he began saving money from day one — a payoff that made the whole project worthwhile and something he might not have attempted otherwise. What stuck with him most was the combination of immediate bill savings and the steady communication from Arthur and Shienna.

3. Ryan P.
Yelp | Oct 14, 2019 |

Ryan P. rarely leaves negative reviews, but after a year-long ordeal with SunLife he felt compelled to share what went wrong. He phoned Arthur in June/July 2018 because he wanted solar panels plus several exterior upgrades — most importantly replacing every window and door — and Arthur arrived promptly with a salesman’s charm that convinced him to sign on. They also pushed him into HERO/Benji financing, which he later identified as a mistake when the loan paperwork created delays and required a re-run of his credit. Work began, but early on an installer put a large sliding door in backwards while Ryan watched. He notified Arthur and the project manager, Shieena, the same day, and the company promised a replacement. That promise stretched from December 2018 through mid-2019, with Ryan chasing weekly updates as Shieena kept assuring him the door was “in the process of ordering.” Excuses shifted — the manufacturer was unreachable, then the company was allegedly undergoing a "business restructuring" — and finally a plan to mail him a check and send an independent repair person was offered. Months later he still hasn’t received a check or a proper fix, and Arthur stopped returning his

Long-term Satisfaction

Recent customers rate Sunlife Solar and Roofing 4.6 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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