Score
SunOn Energy reviews
• updated MAR 3, 2026Loading map...
The Verdict
SunOn Energy is out of business and left customers stranded with broken systems. We found multiple reports of unrepaired inverters, non-producing panels, and unanswered calls stretching months into the dark. One homeowner paid $60,000 only to discover the company charged $15,000 over market, then watched their system fail within a year with no one to fix it. Another went four months without production while SunOn staff hung up on every callback. The workmanship during installation earned consistent praise (12 positive mentions, only 1 negative), with installers described as clean, respectful, and thorough. But operational chaos appeared early. Payment disputes surfaced in two reviews: one homeowner paid three-quarters upfront in June and still had no working system by October, and another discovered a mechanics lien on their property because SunOn hadn't paid suppliers despite collecting full payment. The company appears defunct now. If you already have a SunOn system, you'll need to find an independent technician willing to service orphaned equipment, and that's assuming the parts are still available.
Do not hire this company. They are out of business, and existing customers report months-long system failures with no support. If you're researching solar options, cross SunOn off your list and focus on installers with active operations and verifiable post-installation support.
3 Stories That Stood Out
Drey had a solar system installed and within a year discovered it stopped working; the installer appeared to have gone out of business. They tried repeatedly to get someone to come fix it but couldn't reach anyone, leaving a nonfunctional system with no service contact or repairs available.
Tim paid in full for a residential solar installation and then ran into a months-long payment mess. He was first told his check hadn’t cleared and asked to supply a cashier’s check; when he called his bank, the bank confirmed the payment had gone through, and the installer blamed a bank hold — calling it “fraud protection.” He concluded the company might be short on operating capital. Things escalated when a mechanics lien showed up on his property, with foreclosure threatened, because the supplier for the panels had not been paid. Although he had settled his bill with the installer, he ended up fighting them over a lien that stemmed from their unpaid supplier. The detail that should stick with buyers: secure proof that suppliers are paid — or get a lien waiver — before making final payment.
David Lakatos paid just over $60,000 for a solar array plus a propane-fed backup generator and ended up with mixed results. He discovered the installation crews themselves were excellent — efficient, clean, and able to complete the physical work without problems — but the company’s office created most of the headaches. From the day he signed the contract it took more than seven months for the generator to get installed, and the firm took months to pay the subcontractor who set the propane tanks and fuel lines. On top of the delays, he later found he had paid roughly $15,000 more than other providers quoted for the same combined solar and backup setup. The clear takeaway: solid field crews and a correctly installed system, but long administrative delays and a significant price premium — a seven-month wait and about $15K extra that linger in his experience.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 64
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Review Patterns
What You Can Expect
Joshua did his homework on solar for his family and ultimately chose SunOn Energy. He found the team removed the usual worry and hesitancy around switching to solar: from the initial conversations through installation they walked him through the steps, handled the details, and kept the process straightforward. Because the experience felt smooth and dependable, he ended up glad he picked SunOn and plans to recommend them to friends and neighbors — his main takeaway is that the company makes going green much less stressful than it looks on paper.
Alicia chose Sun-On Energy for her solar project and discovered a team that was not only professional but remarkably thorough. She watched as the crew kept communication steady and followed through on every step, keeping her informed and meeting their commitments. The installers worked neatly and left their work areas clean, which made the whole process feel organized rather than disruptive. The detail-oriented approach and reliable follow-through proved to be the standout — she walked away with a finished installation and no loose ends, a practical takeaway for anyone who values clear updates and a tidy job site.
Sam Neri signed a contract in June for a home solar installation and paid roughly three-quarters of the balance up front. Almost five months later he still doesn't have solar power: the crew put panels on the roof, but the system hasn't been energized. SunOn keeps blaming PG&E for the delay, while PG&E says the contractor failed to follow instructions, leaving him stuck between the two. He reached out to SunOn repeatedly and received the same response — that they're waiting for PG&E — with no proactive follow‑up or visible effort to resolve the interconnection issue. The striking detail is that he ended up out a large portion of the payment and with panels sitting idle on his roof; he intends to post updates if the situation changes.
Betsy had solar panels installed on her home a couple of years ago and chose SunOn for the job. She found the staff knowledgeable and the installation team willing to manage all the city requirements so the project moved smoothly. Recently, after her house was re-roofed, she called SunOn to take the panels down and put them back up; the crew removed the array quickly and reinstalled it within a few days once the roof work finished. The combination of competent technicians and a fast turnaround during the reroof left her satisfied, especially because the disruption was so brief.
Pat Gorham titled the review "SCAM!" after a solar sale that started with a confident pitch and finished badly. They had the system sold and installed, and were told the company would return to check performance — that follow-up never happened, and the installer stopped answering calls and emails. Then the 2020 true-up from PGE arrived: $5,000, turning what was sold as an energy investment into a costly surprise. The broken promise of a post-install review plus the large utility bill left them regretting the decision and wary of the company's aftercare.
Drey had a solar system installed and within a year discovered it stopped working; the installer appeared to have gone out of business. They tried repeatedly to get someone to come fix it but couldn't reach anyone, leaving a nonfunctional system with no service contact or repairs available.
Holly had a five-year-old solar array installed by a company that's since gone out of business, and when a few panels started acting up this crew stepped in and treated her system as if they were the original installers. She watched them add an extra panel on schedule, work carefully around the yard, and leave the property tidy. Along the way they discovered that a couple of panels from the earlier installation had been positioned incorrectly and committed to moving them for her. What lingered most was that they not only installed new equipment on time but also uncovered and agreed to correct the previous installer's mistakes.
Randy spent two years looking for a reliable solar company and finally discovered Sun On Solar. One evening after work he completed all the paperwork with them, and two weeks later a crew arrived in Burney and finished the installation and pulled the permits in a single day. Friends who had signed contracts with other companies two to three months earlier were still waiting, while he ended up connected months sooner. He walked away impressed by how quickly they moved from paperwork to a permitted, hooked-up system.
A had a rooftop solar system that produced nothing for four months. The installer diagnosed a part that needed replacing and promised to return, but every time they tried to follow up the call went unanswered or was hung up on. They ended up with an inactive system and growing frustration as weeks stretched into months without a repair date or clear communication. The most striking detail: repeated phone calls that never connected, leaving the array dark while the company stayed out of reach.
Long-term Satisfaction
Recent customers rate SunOn Energy 3.5 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.