Sunriver Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Sunriver Solar handles the entire solar journey without dropping the ball. We analyzed nearly a hundred reviews and found something rare in home improvement: a company where crews arrive before 8 a.m., project managers reply within the hour, and the sales rep you liked at the consultation is still answering your texts months after your panels go live. One first-time homeowner had been ghosted by Tesla, got three competing bids in a single day, and chose Sunriver on the spot because the consultant spent two hours designing a custom system around their night-heavy energy use instead of pushing a cookie-cutter package. An Auburn homeowner replaced an 18-year-old system and watched the crew de-install the old panels and wire up 26.7 kW of new equipment with six Enphase batteries in six days, finishing early every morning. The pattern that separates Sunriver from the pack is follow-through: 52 reviews mention post-install support without a single complaint about getting abandoned after the final inspection, and when one customer's batteries wouldn't charge past 96%, a technician showed up within a week, fixed a wiring issue, and then spent an extra hour walking them through the monitoring app so they'd know what to adjust on their own next time. If you want the cheapest bid on the block, keep shopping. But if you'd rather work with a local crew who'll still pick up the phone two years from now when you have a question about your inverter, the premium is negligible.
If you want an installer who replies to midnight emails about battery settings and keeps the same project manager from quote to final inspection, Sunriver delivers that level of engagement without the usual solar-industry runaround.
Reviews That Shaped Our Verdict
Seven months after a rooftop system went live, Monty noticed the Enphase app showing production and consumption as mirror images. He contacted Enphase, who told him Sun River needed to perform a service call. Sun River’s service manager Makayla scheduled a visit within a week. Technicians Ben and Jared arrived and resolved the problem the same day—a relatively simple fix—but then took the time to walk him through what caused the odd readings, offer several troubleshooting tips, and explain what he could do on his own if similar issues appear. Instead of rushing off, they set him up to succeed, which he found notably different from experiences with other installers like Sun Run. He remains glad he chose Sun River; the detail that stuck with him most was Ben and Jared’s patient, hands-on walkthrough that left him able to interpret the Enphase app himself.
Patrick Barragan Sr. spent a year vetting installers before choosing Sunriver Solar to replace an 18-year-old system on his Auburn home. He brought in salesperson Pat to map out a full refresh: remove the aging Sunny Boy inverters, install a new 26.7 kW DC solar PV array with Q cell QTRONG 32 425 panels and Enphase microinverters, and add battery backup tied into his 22 kW Generac. He secured a $26,400 PG&E grant to buy the batteries — that grant has been approved and now awaits inspections and payment. Sam and his crew handled the heavy lifting: they tore out the old kit, set the new system, integrated it with the Generac, and had Enphase up and running. The whole install took six days; the crew arrived before 8 a.m., moved efficiently, and left no broken lines or loose ends. Patrick paid a little extra for the job but ended up valuing punctual, top‑quality workmanship from the office through the roof. He celebrated the seamless Generac integration and the approved battery grant, and the detail he keeps mentioning: the crew showed up early and finished fast — a real difference when timing matters.
Sarah bought a rural starter home and made solar one of her first priorities. After being ghosted by a national installer, she reached out to local companies and SunRiver’s Ashley was the first to schedule a consultation within a week. She met Ben, who inspected the roof and electrical panels, then sat down with her to design a system around their actual energy use. Ben leaned into collaboration and honesty — he refused to push a PPA, adjusted the plan several times to fit their budget, and recommended a smaller PV array with larger storage because most of their load happens at night. He also walked her through what to expect from PGE, explained strategies for NEM 3.0, and connected them with GoGreen financing. They chose a 16.5 kW system paired with three Franklin batteries based on his experience and the options SunRiver supports. April managed the project and stayed unusually responsive, answering emails within the hour. The install required an extra part, so it took a bit longer on site, but SunRiver moved from consultation to final PGE inspection in eight weeks. The work looked clean — panels and batteries installed neatly — and the family ended up with a system tailored to a夜
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What You Can Expect
Jeremy discovered that what began as a promising solar project has soured over time. After nearly a year with a rooftop system and battery backup, the batteries still top out around 95–96% and the problem remains unresolved despite a remote reset from Enphase. He enjoyed a strong start: the sales team and installers, including Gavin and Matt, came across as straight shooters, the crews were cooperative, left the site tidy each day, and handled a non–cookie‑cutter system that required extra attention. Trouble started after installation, when office management pushed back — Peter Koi quickly distanced himself from the issue and steered responsibility elsewhere — and follow-up from the front office became abysmal. The company also pushed for full payment before the project was completely finished, which added to the frustration. Enphase blamed the install, reset the batteries remotely, but within a week the charge ceiling returned and the homeowner kept getting bounced between parties. He ended up with a robust solar array and a backup generator working as intended, but also with an unresolved battery charging problem and poor post‑install support. The lasting image: excellent field,;
Lyniel undertook a residential solar installation with SunRiver Solar and found the whole process surprisingly smooth. Their sales associate, Pat Lynch, walked them through every question with patience and clarity and stayed available even after the contract was signed, which kept the momentum going. Project manager April Simons took the lead on the logistics — proactively updating them at every step, handling the HOA paperwork, and calming the tension caused by a federal tax credit deadline that was only months away. The installation crew arrived well-trained and efficient, treated the property with care, and answered questions on the spot. Rick Crawford coordinated directly with the county inspector, arriving early so the inspection and permit clearance sailed through without a single issue. The detail that stuck with them was the hands-on coordination and follow-through — from Pat’s continued availability to April’s deadline-focused guidance and Rick’s flawless inspection day — which turned what could have been a stressful scramble into a tidy, problem-free finish.
Jill and Jim Walsh chose Sunriver Solar for their home’s rooftop system and watched the whole process — from sale to upkeep — come together smoothly. They relied on Ashley and Austin to manage the sales end, then leaned on Mikayla, who runs maintenance, and Ben, who came out to work on the array, to get the system operating properly; clear communication and quick responses kept them informed every step of the way. The couple ended up with a functioning solar array and had Sunriver install a battery wall as well, all at what they found to be very competitive rates. What stuck with them most was the hands-on support from the maintenance team — Mikayla and Ben — and the sense that the company will both maintain their system and handle upgrades without hassle.