Suntrek Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Suntrek Solar has been around long enough to build a loyal base, especially for pool heating. One homeowner came back to them after 13 years because the first install never leaked; another said their pool finally became usable after three summers of sitting empty. We noticed 196 reviewers praised their workmanship, and more than 220 commented on solid post-installation support. But we also found a cluster of angry customers facing roof leaks years after install, denied warranty claims, and repair quotes that felt like upsells. One homeowner said the owner blamed "poor installation" for failed panels, then admitted his own crew did the work. (The cognitive dissonance is impressive.) If you're weighing Suntrek, know that their long-term service exists, but whether it's responsive or evasive seems to depend on which side of the warranty line you fall.
If you want a pool-heating installer with a long track record and you're comfortable negotiating service terms in writing upfront, Suntrek is a reasonable choice. If you need ironclad warranty clarity and zero roof-leak risk, keep shopping.
Reviews That Shaped Our Verdict
Candice first turned to Suntrek Solar in 2009, when they fitted rooftop solar panels and a solar pool heater on her 10,000 sq. ft. house. She spent the next 13 years under that system without a single roof leak or other issue. This spring she needed a pool-heating panel on her current home, which has very lightweight tiles, and checked with four other installers—each one insisting she replace the tiles or add heavy underlayment before mounting panels. Because she trusted her prior experience, she had Suntrek do the job instead; they completed the installation without swapping out any tiles and saved her the extra expense. The standout detail: a decade-plus, leak-free original install followed by a follow-up job that avoided an unnecessary, costly tile replacement.
In Lamorinda, California, never suntrek hired the company to install solar panels to heat a pool and quickly discovered the installation fell far short of the sales pitch. They encountered poorly manufactured panels and installation methods that failed to perform — instead of reliable pool heating the system developed repeated leaks as panels burst, sometimes large, sometimes small. Those leaks and the way the panels, attachment pipes and adhesives were fixed to the roof produced progressive roof damage and even led to mold discovered inside the kitchen. The timeline deepened the frustration: the original system went on a home 12 years ago with only a brochure as paperwork, and a second system installed in 2015 failed almost immediately, not surviving the first two weeks of the next season. The company continued to send crews out for repairs year after year, but the promised 15-year service warranty proved effectively meaningless unless the owner made an exception. Roy, the owner, showed a defensive posture during repairs and pointed fingers while insisting the company had little contractual responsibility for roof or interior damage — a disclosure the homeowner says never came,
Jan M. hired SunTrek in 2012 for a large, 52-panel solar installation that cost about $80,000; she enjoyed the tax deductions and lower electric bills, while the company made a solid profit. Five years later a roof leak appeared; SunTrek offered $5,000 to remove and replace the panels, but she chose to have the roof patched without taking the system down. This year the roof leaked again and SunTrek’s new price to remove and reinstall the array jumped to $7,800. The system still produces electricity and only a few panels show blemishes that likely qualify for warranty replacement, but she needed the roof fixed—not a whole new array. SunTrek pressed a $40,000 replacement system and suggested she could write off part of the roof work and the new equipment; she found that pushy and unnecessary because the panels only needed to be pulled and reinstalled, not replaced. Now retired, she couldn’t swing a $40,000 purchase or an unexpected $7,800 bill on top of roof repairs, so she put the job out to competitive bid and had someone else handle the removal and roof work. She walked away disappointed that SunTrek offered no reasonable program to help homeowners with roof leaks and advises any买
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 82
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 19 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
GG, the Facilities Director at South Shores Church in Dana Point, hired Ethan and the Suntrek Solar Team to handle the church’s solar project during a crunch to meet state and federal deadlines in March–April 2023. The team won the project after an interview process and then pressed hard on permit and incentive submissions so the church would qualify on time. Installation, commissioning and handoff moved through smoothly; once SDG&E verified the system’s operation, the church began seeing tangible drops in its energy bills. Because Suntrek kept the paperwork moving while the clock was running, the church also captured additional incentives and tax credits that materially improved the project’s payback. Throughout the decision phase the company’s energy-savings modeling clarified expected returns and made the cost-effective design easier to choose. Customer service remained steady and timely during and after installation, and the clearest takeaway is that speed and competent guidance translated directly into early bill savings and extra incentives for the church.
Dan A. had a pool solar system installed about a year ago on his Las Vegas home and ended up with a setup that extended the family’s swim season into October. He worked with Amanda to arrange the installation, which unfolded seamlessly — Amanda stayed responsive and patient with all his questions from scheduling through completion. The panels have kept the pool warm enough that his kids still swim well into fall. Junior has come out twice to winterize the system and perform checkups, leaving the equipment in top‑notch condition. What stayed with him most was the combination of Amanda’s follow‑through and Junior’s hands‑on maintenance that translated directly into more pool time for the family.
David first hired Suntrek in 2006 to add solar heating to his pool, and over the following 15+ years he discovered the water stayed comfortably swimmable from about April 1 through November 1 each year, with some seasons running even longer. During a recent remodel and reroof he chose to add rooftop solar power in addition to the pool system. Suntrek provided a competitive price for what he judged to be quality panels and kept communication clear and consistent throughout the work. He ended up with a reliably warm pool plus a smoothly installed PV array—the detail that sticks with him is the predictable swim season paired with steady coordination during the roof project.