Sunwalk Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Sunwalk Solar gets credit for having knowledgeable reps, but we found patterns that should give you pause. One homeowner canceled within the three-day window and ended up fighting a $195 fraudulent charge on her credit card. Another spent two hours sharing personal financial details with a sales rep, only to be ghosted for a month and then told her information was lost. The company does have bright spots: 17 reviews mention smooth project management, and one homeowner praised Mike for personally showing up to resolve initial issues. Installation timelines run fast, with one system up and running in under three weeks. But the sales process shows cracks. We noticed multiple reviews where customers felt misled on pricing or had to chase down basic follow-up. If you do move forward, get every promise in writing and verify charges immediately after any cancellation.
If you want a fast installation and don't mind micromanaging the sales process, Sunwalk can deliver. But if you expect transparent pricing and reliable follow-through without having to escalate to management, look elsewhere.
Reviews That Shaped Our Verdict
Ja M. owns a manufactured home and found most solar companies wouldn’t touch that type of property, but this company agreed to take the job. They ended up with a working system about a month after installation began, plus a strong production warranty for peace of mind. Early on they ran into some problems with their initial representative, but Mike stepped in and sorted things out quickly. He came to the house in person, resolved the outstanding issues, and told them to contact him directly if anything else came up. What stuck with Ja M. was the company’s willingness to install on a manufactured home and Mike’s hands-on follow-through — his in-person visit and direct line made the difference.
While shopping for a rooftop solar system, Jennifer invited an agent named Logan to her ranch-style home; he came across as friendly at first, but the relationship soured after she canceled the proposal within the company’s three-day cancellation window. Once she pulled out, Logan stopped answering texts, calls and voicemails, and a follow-up conversation with another representative felt dismissive when she pointed out their quote was roughly $8,000 higher than the company she ultimately chose. The most troubling outcome arrived on her credit card: a $195 charge for a service she had canceled and never authorized. She discovered the charge on her bill and is now working with her card company to file a fraud claim. Her takeaway for buyers: verify the final invoice and watch for surprise billing — the $195 hit and the company’s unresponsiveness are what linger.
John T. received a mailed promotion that promised a discount if he went solar through SDG&E — but when he called the number he discovered the caller wasn’t SDG&E itself, just a contractor affiliated with the utility. He figured that affiliation was acceptable and set an appointment. An agent showed up, spent about an hour reviewing his situation, copied his electric bill and promised to follow up. A month passed with no contact. When he phoned back, the office couldn’t find him in their system, so he repeated his name, address and phone number, then was connected to the same sales rep. She had passed his information to another office that was “supposed” to get back to him. That chain of handoffs convinced him that reaching someone in a real problem would be chaotic. He left especially frustrated because he had given two hours of personal and lifestyle details on a Saturday to a stranger and wound up with no follow-up and unreliable record-keeping.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 73
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Allan T. moved forward with a residential solar install in 2017 and got set up quickly. Logan walked him through how staying on the grid and the true-up process would work, and the crew easily accommodated his decision to add two more panels before installation. He received the 30% tax credit on his 2017 taxes, and Mike ran the installation smoothly without delays. When heavy rains last winter caused some water damage, the team came back promptly and repaired the problem at no additional cost. Now the family enjoys the practical payback — surplus kilowatt-hours in hot months mean they can run the A/C more freely — and the fast, no-cost follow-up after the storm is the detail that sticks with him.
Td P. hired Sunwalk to put solar on their home and found the whole process moved remarkably quickly — just three weeks from first contact to installation. Rebecca Ely guided them through every step, answering questions promptly and demonstrating solid know-how about the process. They ended up with high-quality equipment and a clean installation, and Rebecca kept in touch afterward, helping them set up monitoring and walk through their electric bills. Someone close had referred Rebecca, which made choosing Sunwalk an easy decision. The detail that will stick with them is the three-week turnaround combined with Rebecca’s ongoing, hands-on support with monitoring and billing.
James K. worked with Sunwalk Solar and sales rep Logan on a residential solar install. The crew kicked off on schedule and wrapped the work up well before the agreed-upon due date, a pace that impressed him. He credited Logan and the team as top-notch, gave the job five stars, and even pushed his satisfaction to an “ELEVEN.” The takeaway for a buyer: the company not only met its commitment to start on time but completed the project far earlier than expected.