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SuperGreen Solutions reviews
• updated APR 17, 2026Loading map...
The Verdict
SuperGreen Solutions has a split track record that depends entirely on which product you're buying. Customers who purchased Indow window inserts or LED lighting upgrades between 2014 and 2018 describe smooth transactions and effective installations. One art gallery owner saw her electric bill drop after replacing 50 halogens with LEDs, and she stopped hauling a heavy ladder around monthly to swap blown bulbs. Another homeowner regained sanity after noise-blocking inserts quieted rowdy poolside neighbors. We found zero complaints about the quality of the installs themselves during that period. But three recent reviews describe payment disputes and order failures that suggest operational breakdown. One customer signed a contract in November 2022, paid on a $100,000 loan for ten months, and alleges the company withheld a $35,000 final payment while refusing to complete the work. Another waited five weeks for a deposit refund after canceling. A third was told by Indow's corporate office that his installer never placed the order at all and he should dispute the charge. Reviews show installers Mike and Silas earned trust during the window-insert era, but we see no evidence the company has successfully delivered a solar project or resolved a customer complaint after 2018. The pattern raises a red flag about current capacity.
If you're looking for Indow window inserts or LED retrofits and can verify the installer is still with the company, past customers report good outcomes. But if you're considering solar or a large contract, the recent payment disputes and unfulfilled orders suggest SuperGreen Solutions may lack the infrastructure to handle complex projects reliably.
3 Stories That Stood Out
Steven signed a contract in November 2022 for a roughly $100,000 solar installation, and by February 2024 he was still waiting for the company to release about $35,000 owed under the contract to finish the job. He has continued making payments on the full loan for about ten months while the firm refuses to complete the final work. He pressed staff — including Grace and COO Garry — and ran into a string of shifting excuses; Garry stopped returning calls to his cell and the company’s business line showed no service the day he checked. He also emailed CEO Michael and received no reply. What stands out is the combination of ongoing loan payments and a large contractual holdback left unpaid while company contacts go dark. Takeaway for buyers: before signing, get clear, enforceable terms for final-payment release and verify that company executives and business numbers are reliably reachable.
At Still Life Gallery on Main Street in Historic Ellicott City—a compact, high‑ceilinged space that depends on bright display lighting—Sara A. swapped out 50 old halogen bulbs for LEDs. She worked with Bryan Pax, who showed up with samples to try in the gallery, helped her choose the best tone, then ordered the fixtures and handled paperwork so smoothly that SuperGreen Solutions secured a BGE rebate that covered the entire expense and even returned a little extra—so the whole upgrade cost her nothing. After the swap she noticed the room runs much cooler; the lights no longer fight the air conditioner and she sometimes has to turn the thermostat up. Her electric bills dropped, and the monthly chore of climbing a very tall, heavy metal ladder to replace one or two blown halogens disappeared—these LEDs should last for years. She recommended SuperGreen to other Main Street businesses and another gallery also made the switch. The practical takeaway that impressed her most: a cost‑neutral lighting upgrade that cut heat and maintenance—come by during open hours to see the difference in person.
Kevin P. paid for an Indow order on 11/19/21 and expected the work to move forward, but on 2/14/22 he received a call from Indow’s corporate office telling him to challenge the payment. He then discovered that Walter never actually placed the order — and that his was one of six orders with the same issue. He ended up out of pocket until corporate flagged the problem; the most striking detail is that the company itself had to initiate the warning and tell him to dispute the charge.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 82
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Over the past year, David kept coming back to Mark at SuperGreen Solutions’ Oceanside location for a full home energy review, and what stood out was how practical the advice felt. Instead of pushing a single upgrade, Mark walked him through ways to trim his carbon footprint and cut utility costs, opening the door to a mix of improvements on his home. David ended up planning an on-demand tankless water heater, along with tube skylights that fit especially well in tight spots like closets and hallways. Before next summer, he also expects to add garage and attic fans, and he already has this team lined up to handle the work. The relationship started with several referrals, and it grew into a year-long run of home-upgrade planning centered on the Oceanside shop’s detailed, whole-house approach.
Kevin arranged an EV connector installation at his home and found the whole process remarkably straightforward. He watched the crew fit the connector quickly and with minimal disruption, leaving it ready to use. The team also presented a solar-panel option aimed at reducing his electric bills and environmental impact. He ended up with a working EV charger and a clear, cost-saving solar proposal to consider.
Christine shopped several companies while renovating her house and ultimately chose Bill Knight at Solar Green. He listened to her goals, did the homework—calculating her energy needs, planning panel placement, and coordinating the installation. She ended up with a system that provides 100 percent of her consumption: summer electric bills that used to average about $400 a month have been reduced to only the energy company’s fixed fee. She plans to work with Bill on her next project and has already urged her neighbors to contact him.
Mr. S had wanted solar for years but assumed it was out of reach; after he connected with Aaron at SuperGreen, he discovered an affordable plan that fit his budget. Aaron walked him through a straightforward process, tailored the financing so it worked for his situation, and the installation ended up looking great on his home. He’s already seeing major reductions in his energy bills — the most memorable part of the experience was Aaron’s ability to make solar genuinely affordable while delivering a clean, attractive system.
Pat chose SuperGreen Solutions for a home solar installation and was struck by how clearly the team laid everything out from the start. Christian Hainey walked them through a detailed, numbers-focused explanation of how solar interacts with the electric company, what the costs and returns would look like, and the different system options—answering every question so Pat felt confident in the decision. During installation Christian kept checking in, coordinated with the crew to clear up any snags, and the project manager, Krista, consistently updated them on where the project stood and what would happen next. The installation crew worked efficiently, courteously, and respectfully on site, and the whole process left Pat with a well-installed system and a strong appreciation for the clear communication and hands-on follow-through from sales through final install.
Seon went through a residential solar installation and experienced consistently excellent support before, during, and after the work. They watched a crew that took extra care on the roof, methodically installing panels and troubleshooting issues on the spot rather than leaving problems for later. What set the job apart was Mr. Hancock’s hands-on approach: he stayed involved throughout, walked them through how the system worked, patiently answered all questions, and followed up during aftercare so nothing fell through the cracks. The lasting impression was not just a well-installed system but the steady, personal follow-up that made them confident the panels would perform as expected.
Facing monthly electric bills of $650–$750, this homeowner decided something had to change. They met with Bill Knight and Daniel at Super Green, who ran the numbers: how many panels the roof needed, how long the system would take to pay for itself, and how to structure the installation to capture the maximum tax incentives. That clear, itemized plan made hiring them an easy decision. After the installation, the power bill dropped to about $100–$200 a month — the result that mattered most.
DHF hired SuperGreen Solutions to outfit their all‑electric house with solar; the crew finished the install smoothly and efficiently. They discovered the system was paying off fast — an April power bill arrived as a $9 credit. SuperGreen kept communication open, answering calls and emails promptly, and stepped in quickly when a microprocessor failed, replacing it at no cost. When spring pine pollen started coating the panels, DHF mentioned the issue and the company tracked down a local cleaner and arranged a reasonably priced service. The most memorable part of the experience was the combination of a near‑zero (actually credit) bill and a contractor who handled both warranty repairs and practical maintenance help — the $9 credit paired with prompt follow‑through was the concrete result that stuck with them.
After running the ROI numbers for a rooftop system, Graham decided solar made financial sense — but picking an installer proved tougher. They shopped the national players that rushed into South Carolina, then prioritized a local firm that had been around before the market exploded because a solar array is a 30+ year commitment and they wanted people nearby to rely on long term. They discovered SuperGreen met that need and, unusually, offered the higher-end panels they wanted at the best price Graham could find. Daniel and his team handled the installation, and the system has actually produced a little more energy than the proposal estimated — a tidy confirmation that the choice of components and installer paid off. The detail that stuck with them: a locally rooted company delivering premium equipment at a competitive price, plus performance that beat expectations.
Long-term Satisfaction
Recent customers rate SuperGreen Solutions 4.9 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.