Surf Clean Energy reviews

Scott began a residential solar install that quickly turned into a nearly two‑year headache: multiple people cycled through the project, some leaving the company without any notice, which made coordination slow and frustrating. Progress stayed stalled until earlier this year when Swapnil Prabhu stepped in, took over the file, and stayed on top of every loose end. Swapnil stayed responsive, provided the hands‑on help needed, and personally pushed the job across the finish line, so the system is finally complete. The single standout from Scott’s experience was how one committed project manager rescued what had become a drawn‑out, disjointed process — a reminder to future buyers to confirm who will manage their job from start to finish.

Jesse waited more than two years while Tyler and Luke kept in touch, and when he finally pulled the trigger to apply for solar the timing couldn't have been better. The pair kept pushing to secure better quotes and the results he was after, negotiating until the numbers lined up. They reached an agreement and sealed it with a handshake — what stuck with him was their persistence: two years of follow-up turned into an improved offer and a straightforward close.

Ad A provided a three-year update after the installation: the solar system developed severe leaks that caused water damage in multiple places on the second floor. They reached out to the company several times; the owner called a few weeks ago and promised to fix the problem, but no repairs have been completed and follow-up has been inconsistent. The leaks have ruined a section of ceiling and a ceiling fan, and they have kept a complete record of every communication and filed complaints on the Better Business Bureau. The detail that sticks is this — despite a direct owner promise to address the damage, the issue remains unresolved and fully documented for anyone checking the company’s responsiveness.

Vlad had a solar system installed on his house and the physical installation itself went smoothly, but the company never trimmed the tree branches that blocked sunlight as they had promised. He phoned Tyler Moston, the account manager, repeatedly and kept getting “next week” as an answer that never arrived. The firm also failed to close the construction permit, and that unresolved paperwork came back to haunt him—four years later it complicated the sale of his home. After pushing the issue again, the company produced the documentation to close the permit within a couple of weeks; the CEO even dropped by, apologized in person, and handed him a check instead of completing the tree pruning. Vlad noticed a tangible improvement in attitude compared with four years earlier and raised his score from 2 to 3. His practical takeaway for other buyers: don’t release final funds until permits are closed and any promised site work, like tree trimming, is actually completed.

Janetw58 watched the Surf Clean Energy crew pull up at her house at 7 o’clock on November 11, 2025. They removed the panels, placed them carefully in her backyard, and moved through the work with clear purpose — wrapping up the whole job by 9:45, a 2-hour 45-minute turnaround.

Oral Malcolm arranged a home solar installation and watched a three-person crew — Kyle, Derrick and Ray — handle the work. He ended up with the panels installed and was pleased that the team did a great job bringing the system onto the roof; the crew’s performance, and their names, were the detail that stood out.

Anna Maria had panels installed and watched the crew complete the roof work quickly. She ran into one hiccup when the first electrician’s assistant made an error that added an extra day to the project and required replacement of a section of wall board. The next assistant, Kyle, stepped in, did excellent work and welcomed questions, taking time to explain what he was doing. Through the setback and the repair, the team stayed respectful and efficient; what stuck with her was that a fast overall install was paired with Kyle’s clear, hands-on communication during the follow-up day.

Fran Kim went ahead with a rooftop solar installation in January 2023 expecting a straightforward upgrade and instead discovered a string of surprises. The company quoted a very low price up front, then changed the numbers midway through the project. She endured blunt, persistent pressure to supply paperwork while getting little clear information from the crew. They promised sleek critter guards but installed bulky, unsightly guards that marred the roofline. In 2025 she found a more serious problem: the battery had been installed incorrectly, and the installer wasn’t even listed as the system’s maintainer, leaving her without the support she expected. She regrets not doing more homework and flags the company’s many one-star reviews; the detail that sticks is that a major equipment fault showed up two years later and there was no installer on record to fix it.

Emina paid more than $30,000 to buy and have solar panels installed on her home a year ago, expecting the installer and their subcontractor to finish the final work so she could claim a tax abatement. She waited a full year while chasing the company — calling “a couple of hundred times,” she found most calls went unanswered and voicemails ignored. After she filed a BBB complaint someone finally called; for the past four months she’s been stuck trying to get the permit closed and the company’s architect to sign the form that releases her tax credit. She ran into staff who seemed untrained and disorganized: it typically takes about 20 calls for a reply, the usual answer is “let’s wait another week,” and promised callbacks never materialize. Requests to speak to a manager went unanswered. Frustrated that the company accepted her money and then stalled on the paperwork, she plans to reopen the BBB complaint and may pursue legal action for fraud if the situation isn’t resolved. The bottom line she wants other buyers to know: after a year and more than $30,000 spent, she still lacks a closed permit and the signed documents needed to secure her tax abatement — and she’s running out of