94
Trust
Score
WattBot

Sustainable Living Builders reviews

NATIONAL
Sustainable Living Builders
94 Reviews • 2 Locations 12,502 Data Points Processed

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The Verdict

Sustainable Living Builders earned our recommendation by nailing the two things that derail most solar projects: keeping homeowners informed and coordinating multiple trades without drama. One couple signed separate contracts for a new roof and a Tesla Powerwall system and received daily updates from their business manager tracking every punch list item across both jobs. Another homeowner watched crews notice mid-install that the old roof needed plywood reinforcement, communicate the issue within hours, and complete the extra work the same day. We found 75 reviews mentioning project management by name, with crews consistently showing up on time, finishing roof-and-solar combos in two to three days, and leaving yards cleaner than they found them. The company handles permits, utility approvals, and city inspections in-house, which reviewers say removed the usual bureaucratic headaches. (One reviewer admitted they can't find a single nail on the ground after the crew left, which either means excellent cleanup or they're hiding the evidence somewhere creative.) If you need both a roof and solar and want one team managing the whole mess instead of juggling two contractors who blame each other when things go sideways, this is the company to call.

If you want a solar installer who'll notice your roof needs reinforcement mid-job and fix it the same day instead of walking away or charging you triple, Sustainable Living Builders is worth the call. They coordinate roofing and solar without the usual finger-pointing between trades.

3 Stories That Stood Out

1. Mark G.
Yelp | Oct 8, 2025 |

Mark G. chose Sustainable Living Builders after gathering multiple bids and following a friend's recommendation, commissioning both a full roof replacement — including gutters, gutter guards, and downspouts — and a complete solar system with Tesla Powerwalls. He discovered a sales process that never felt pushy: Cayden walked him through options and multiple solar and roofing iterations with patience and clear explanations. Once contracts were signed, he entrusted communication to Daniel, who coordinated schedules, provided daily updates, and tracked every punch-list item so nothing slipped through the cracks. Ramon ran the roofing crew with visible pride; the new roof and gutters look excellent and the workmanship proved meticulous. Justin oversaw the solar portion and surprised them by completing the solar array and Powerwall installation in just two days, while handling permitting and inspections with the city and PG&E so Mark never had to chase paperwork. The standout aspect was the seamless coordination across trades and the fast, professional solar install — a level of organization that translated into real peace of mind and a finished home that both looks great and runs on a

2. Rich Dugan
Google | Jun 4, 2024 |

Rich Dugan picked Sustainable Living Builders for a solar install that also involved roof work and discovered the project turned into a months-long process. He signed the contract in January, and after permits, weather delays and other crews already on the calendar, the job wrapped up on April 15. He chose SLB because their solar team works in-house, which produced a lower quote and felt easier to coordinate. From the start, SLB showed attention to protecting the house during the wait: when leaks began in a few spots, the crew put tarps on the roof and secured them so well that they held fast through 50 mph gusts. That practical, hands-on step set the tone. The company also used more up-to-date plans and materials than other bidders, rebuilt the roof cleanly, and reinstalled the panels on new, solid mounting hardware. The cleanup impressed him—gutters were cleared after each rooftop stage and the yard looked better when they left than when they arrived—and aerial photos of the finished roof confirmed how neat the job looked. Communication lagged at times; he ended up initiating most calls and texts, and a few promised follow-ups required him to prod the team. Once he reached them

3. Hoss Sh
Google | Jul 19, 2024 |

Hoss Sh hired the SLB team to replace the roof on his home, and the crew completed the main job in about 2.5 days. Midway through the install the crew discovered the existing roof deck would benefit from new plywood; they flagged the issue, got his approval, and installed the plywood within a few hours so the project kept moving. He walked away with a finished roof and a quick, on-the-spot repair that stood out for its responsiveness and speed.

Platforms Monitored

Google
77 Reviews · 1 Location
4.9/5
Yelp
17 Reviews · 1 Location
4.6/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.9/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.9/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.7/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5

How We Got To Trust Score 94

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 7 years

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Mark Goble
Google | Oct 8, 2025 |

Mark chose Sustainable Living Builders after collecting multiple bids and a friend’s strong recommendation, hiring them to replace his roof (including gutters, guards, and downspouts) and to install a full solar system with Tesla Powerwalls on his home. He discovered a sales process that felt patient and consultative: Cayden walked him through different solar layouts and roofing options, answered many questions, and never once applied pressure, which made the choices easy to make. Once contracts were signed, Daniel took over communications, organized both projects, provided daily updates, and tracked every item on the punch list so nothing slipped through. Ramon, the roofing project manager, oversaw a crew that clearly took pride in the work—Mark ended up with a neat, well-crafted roof and gutters that looked finished right. Justin, the solar project manager, handled permitting and inspections with the city and PG&E and, remarkably, led a team that completed the solar and Tesla Powerwall installation in just two days, leaving Mark confident that the technical side was in capable hands. The detail that lingered most was how smoothly two distinct trades were coordinated—clear daily沟通

2. Mark G.
Yelp | Oct 8, 2025 |

Mark G. chose Sustainable Living Builders after gathering multiple bids and following a friend's recommendation, commissioning both a full roof replacement — including gutters, gutter guards, and downspouts — and a complete solar system with Tesla Powerwalls. He discovered a sales process that never felt pushy: Cayden walked him through options and multiple solar and roofing iterations with patience and clear explanations. Once contracts were signed, he entrusted communication to Daniel, who coordinated schedules, provided daily updates, and tracked every punch-list item so nothing slipped through the cracks. Ramon ran the roofing crew with visible pride; the new roof and gutters look excellent and the workmanship proved meticulous. Justin oversaw the solar portion and surprised them by completing the solar array and Powerwall installation in just two days, while handling permitting and inspections with the city and PG&E so Mark never had to chase paperwork. The standout aspect was the seamless coordination across trades and the fast, professional solar install — a level of organization that translated into real peace of mind and a finished home that both looks great and runs on a

3. JBean206
Google | Sep 19, 2025 |

JBean206 hired SLB to replace their roof and install a solar system with a battery on their home. They watched crews show up on time every day, keep the project on schedule, and clean the site each evening, while a sales team walked through options without any pressure. SLB handled every administrative step — permits, inspections, and coordination — and kept the installation moving so efficiently that permission to operate came about two weeks after the crew finished. They chose a larger system than originally recommended, accepted a longer ROI, and have been pleased with how the system performs so far. Whenever adjustments or repairs were needed during the work, SLB addressed them immediately, and both the roofing and solar workmanship proved excellent. They appreciated the hands-on attention from Cayden, Justin, Daniel, Luis, and Jaime. The detail that sticks: SLB ran the whole package end-to-end and delivered fast, by-the-book results, including inspections and PTO completed shortly after project completion.

02

1. Cate Steane
Google | Sep 15, 2025 |

Cate chose the company to replace her roof and install a full solar system with battery storage on her home. She ended up with a more sustainable roofing material and a battery setup that struck the right balance between high capacity and affordability after the team clearly laid out options and offered practical alternatives to Tesla equipment. The crew kept her informed with daily status updates, executed the install efficiently, and left the yard immaculately clean when they finished. What lingered for her was how the installers paired environmental choices and budget realities with steady communication and a spotless cleanup at the end.

2. Lynn Corey
Google | Sep 6, 2025 |

Lynn hired SLB to replace her roof and skylights — a job that also required taking down and later putting back up the existing solar panels. She watched the crew work efficiently and stay proactive, providing daily progress updates so she always knew what was happening. When the crew finished, the new roof, skylights and reinstalled panels looked tidy and appeared to be operating normally. She plans to call SLB for future work and will follow up after the September rains to confirm everything remains watertight. The thing that stood out was the smooth handling of the solar array and the steady communication, which kept the project feeling seamless.

3. Mo
Google | Apr 26, 2025 |

Mo hired the company to replace the roof on his home and has already booked them to install solar panels next. He watched the crew work with close attention to detail, offer a competitive price, and provide daily, thorough progress updates. The team completed the roof on schedule, which kept the disruption minimal and the project feeling organized. The steady, detailed communication convinced him to move ahead with the solar install — the daily updates were what made the whole experience stand out.

03

1. Paul Bailey
Google | Feb 21, 2025 |

Paul Bailey hired Sustainable Living Builders to replace his roof and add an 11 kW, 26-panel solar system with two Tesla Powerwall 3 batteries to his home, and he found the whole experience unusually smooth because the same team handled both projects. He discovered that having one company do roofing and solar removed the usual coordination headaches: the crew stayed consistent, communication was frequent, and timelines for permits, loans, start dates and completion moved much faster than he expected. Pricing landed competitively against five other quotes he collected, and the company listened and put together a plan that fit his needs without a hard sell. On the roofing side, SLB’s Master Elite Contractor status with GAF translated into confidence and a 50-year GAF Timberline HDZ RS roof in charcoal. The crew accommodated extra requests — adding an attic fan and repositioning the ohagen vents for better ventilation — and they responded immediately when a storm caused a leak four weeks before the reroof, coming out the same day to cover and protect the area at no charge. To beat an incoming rainy week they showed up two days early (over a weekend) and completed the job in about 4–

2. John .Carroll
Google | Sep 6, 2024 |

Facing the threat of State Farm cancelling his homeowners insurance, John was running out of time to get a roof replacement. He found Sustainable Living Builders, and they handled the whole project with steady professionalism — coordinating the removal and re-installation of his rooftop solar panels, a step other contractors had balked at. The crew completed the work on schedule and stayed within the quoted budget. He plans to post another positive update once it starts raining to confirm everything performs as promised.

3. Tom Bestor
Google | Jul 23, 2024 |

Tom Bestor found the whole process with Sustainable Living Builders smooth and personal. After waiting a few weeks to get on their schedule, he walked through a coordinated project: a new roof, a solar array, and a battery backup installed on his house, with the crew guiding him through each step and handling the PGE paperwork so nothing fell through the cracks. What stood out was the hands-on service — when he couldn’t see his Tesla Powerwall in the app (the system itself was running fine), Jaime drove over and fixed the monitoring issue in person. The installation delivered tangible results: his electricity bills were zero for July and August, and he even carried a $200 credit into the fall.

Long-term Satisfaction

Recent customers rate Sustainable Living Builders 4.9 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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