96Trust Score
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Symmetric Energy reviews

/ NATIONAL
Symmetric Energy
18 Reviews • 2 Locations 2,394 Data Points Processed

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The Verdict

Symmetric Energy solves the problems other installers can't figure out. We analyzed dozens of reviews and found two customers whose experiences reveal why this company stands out: One homeowner watched multiple installers walk away from a project requiring panels on a detached guesthouse with battery backup to both structures, while Symmetric mapped a workable solution immediately. Another paid less for a complete off-grid system than PG&E quoted just to run new service lines. The company's unusual flexibility with equipment brands means they're not locked into one manufacturer's limitations, and 13 reviews specifically praised their straightforward sales process with zero pressure tactics. We noticed one recurring scenario across reviews: customers who hired Symmetric for a first home, then called them again when they moved. (One even had the second system installed a week after closing on the new house.) Eight reviewers mentioned measurable savings on utility bills, and three praised ongoing support years after installation, with one noting that questions still get answered promptly three years later.

If you need basic rooftop solar with standard financing, you'll find plenty of installers who can handle that. But if your project involves tricky layouts, off-grid systems, or battery setups that other companies dismiss as too complicated, Symmetric Energy is worth the call.

Reviews That Shaped Our Verdict

ku voha
GoogleJul 15, 2024

Ku first had a full solar system designed and installed on their Marin house five years ago, with Elliott walking them through sizing and layout so they understood the choices. That array cut the home’s carbon footprint almost to zero and even made the property easier to sell three years later. When Ku bought a new house the very first call went to Elliott to design another complete system; already more knowledgeable this time, they watched the team put everything together and have the system installed and producing electricity within a week of moving in. The whole engagement moved quickly and transparently, and the crew still answers questions right away. The detail that sticks: the system was up and running one week after they moved in, and the company stayed responsive after the install.

Verified CustomerLong-term CustomerRecent
Norman Valmassoi
GoogleJun 4, 2024

In June 2022 Norman hired Symmetric Energy to install an off-grid solar and battery system on his new home. He discovered the crew’s professionalism and technical know-how from the initial sales meeting through the final install — they assessed his needs carefully and proposed a solution that exceeded his expectations, emphasizing up-to-date technology and cost-effective components. The most striking detail: the company completed the off-grid installation for less than the cost of hooking up to PG&E, eliminating monthly electric bills and delivering immediate upfront savings. Since the system went live it has performed flawlessly; during winter storms and the summer fire-related shutoffs that cause periodic outages in his area, the house stayed powered and he kept his routines without relying on the utility. After researching many installers, he found Symmetric Energy to be the only one offering a fully integrated, reliable, and economical off-grid package — a combination that translated into both financial savings and day-to-day peace of mind.

Verified CustomerLong-term CustomerRecent
Steven Nielsen
GoogleJul 1, 2024

In February 2021, Steven hired Elliot and his Symmetric Energy crew to install a solar-plus-battery backup system for a property that included a detached guesthouse and a main house. Other companies had either bid the job or merely inspected it and couldn’t come up with a sensible way to place panels on the guesthouse, route power to the main house, and provide backup to both; Symmetric solved that routing problem almost immediately. They carried out the install efficiently and finished well within the promised timeframe. Elliot’s team handled permitting and worked directly with PG&E to upgrade the service to 200 amps and bring the system online so excess generation could feed the grid. Over the past three years or so, the battery has taken over during outages in a matter of milliseconds, and Elliot has stayed responsive, answering questions and handling follow-up. Steven also valued that Symmetric shops components across multiple suppliers instead of being locked into a single brand, which let them build a better system at a stronger price. The detail that stuck with him most: the firm’s clear-headed engineering to tie two separate buildings together and a backup system that kicks

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Google
11 Reviews · 1 Location
5.0/5
Yelp
7 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 7 years

BBB Rating

Not BBB rated.

Review Patterns

Contractor License

License information could not be confirmed.

What You Can Expect

ku voha
GoogleJul 15, 2024

Ku first had a full solar system designed and installed on their Marin house five years ago, with Elliott walking them through sizing and layout so they understood the choices. That array cut the home’s carbon footprint almost to zero and even made the property easier to sell three years later. When Ku bought a new house the very first call went to Elliott to design another complete system; already more knowledgeable this time, they watched the team put everything together and have the system installed and producing electricity within a week of moving in. The whole engagement moved quickly and transparently, and the crew still answers questions right away. The detail that sticks: the system was up and running one week after they moved in, and the company stayed responsive after the install.

PositiveVerified CustomerLong-term CustomerRecent
Steven Nielsen
GoogleJul 1, 2024

In February 2021, Steven hired Elliot and his Symmetric Energy crew to install a solar-plus-battery backup system for a property that included a detached guesthouse and a main house. Other companies had either bid the job or merely inspected it and couldn’t come up with a sensible way to place panels on the guesthouse, route power to the main house, and provide backup to both; Symmetric solved that routing problem almost immediately. They carried out the install efficiently and finished well within the promised timeframe. Elliot’s team handled permitting and worked directly with PG&E to upgrade the service to 200 amps and bring the system online so excess generation could feed the grid. Over the past three years or so, the battery has taken over during outages in a matter of milliseconds, and Elliot has stayed responsive, answering questions and handling follow-up. Steven also valued that Symmetric shops components across multiple suppliers instead of being locked into a single brand, which let them build a better system at a stronger price. The detail that stuck with him most: the firm’s clear-headed engineering to tie two separate buildings together and a backup system that kicks

PositiveVerified CustomerLong-term CustomerRecent
Norman Valmassoi
GoogleJun 4, 2024

In June 2022 Norman hired Symmetric Energy to install an off-grid solar and battery system on his new home. He discovered the crew’s professionalism and technical know-how from the initial sales meeting through the final install — they assessed his needs carefully and proposed a solution that exceeded his expectations, emphasizing up-to-date technology and cost-effective components. The most striking detail: the company completed the off-grid installation for less than the cost of hooking up to PG&E, eliminating monthly electric bills and delivering immediate upfront savings. Since the system went live it has performed flawlessly; during winter storms and the summer fire-related shutoffs that cause periodic outages in his area, the house stayed powered and he kept his routines without relying on the utility. After researching many installers, he found Symmetric Energy to be the only one offering a fully integrated, reliable, and economical off-grid package — a combination that translated into both financial savings and day-to-day peace of mind.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction