The Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
The Energy Company has solid installation teams and a track record of cutting bills quickly. We analyzed hundreds of reviews and found two standout patterns. First, the sales process hinges almost entirely on one person: 39 reviews single out Luis Larraburu by name for honest guidance and follow-through, which is unusual concentration for a company this size. If Luis leaves or gets overbooked, it's unclear whether the next consultant will match that care. Second, post-sale support scores trail every other category by nearly a full point. While 127 reviews praised the install crews for speed and professionalism, only 28 mentioned follow-up help after the system turned on, and 11 flagged problems getting answers later. One reviewer called the installers "exceptionally good" despite a board hiccup they fixed on the spot, but we found no stories of the company proactively solving warranty issues or monitoring glitches months down the line. The panels do reduce bills, often noticeably in the first month, and the roof work is clean. Just know you're betting heavily on one salesperson and banking on zero problems after the crew packs up.
If you want a fast install and immediate savings, The Energy Company delivers. But if you need confident support six months from now when an inverter hiccups or a monitoring app goes dark, the track record is thin. Ask pointed questions about post-install service during the consultation, and confirm you're working with Luis if his name keeps coming up.
Reviews That Shaped Our Verdict
alime24 shopped several bids that varied widely in price and quality before choosing Energy Company to install a 13.2 kW system at their home. They discovered the company actively pursued their business, and although the installation crew was a subcontractor, the installers performed exceptionally well. When a minor electrical-board issue cropped up, the team went beyond the scope of the contract to sort it out rather than walking away. They ended up satisfied with both the installation and the system’s performance. The detail that stuck with them was how the subcontracted crew took ownership of the problem and fixed the electrical board on the spot.
Lariza0 chose The Energy Company for a rooftop solar installation on a single-family home and watched their energy bills plunge almost immediately after the system went live. From the first visit the company delivered attentive service, and the installation crew worked efficiently, completed the job quickly and left the property clean and tidy. Beyond speed and neatness, the most striking part of the project was the fast, measurable reduction in monthly energy costs. The whole process felt customer-focused and environmentally minded, with a team that handled logistics smoothly. The detail that sticks: visible savings on the bills right away, paired with a spotless installation site.
Kessler was developing a 4,000-square-foot studio-and-dwelling and interviewed several local solar firms. He connected with Luis Larraburu from Energy Company, who was the first salesperson to clearly lay out what the project needed and promise hands-on support from start to finish. After signing, Energy Company outperformed expectations on every front — the product selection, the installation crew, and the ongoing support. The installation team worked cleanly and efficiently, and the company’s invoicing and follow-up were unusually thorough: they tracked down and assembled every document required to claim the tax credits. In six years of development work, he called this the best contractor experience he’d had, finishing the project with a fully installed system and spotless paperwork — enough enthusiasm to end his review with “EIGHT STARS!”.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 73
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 5 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Renee bought a solar battery system for her home in September 2023, and by January 2025 the installation still hadn't been completed. She spent that time chasing progress and encountered repeated delays, poor workmanship and misleading answers from the company. She found customer service largely unresponsive and struggled to get clear timelines or fixes for the shoddy work. Her takeaway: buyers should do thorough homework and choose a verified professional — otherwise they may face lengthy, unresolved installations and even have to pursue legal action to recover their money.
Kessler was developing a 4,000-square-foot studio-and-dwelling and interviewed several local solar firms. He connected with Luis Larraburu from Energy Company, who was the first salesperson to clearly lay out what the project needed and promise hands-on support from start to finish. After signing, Energy Company outperformed expectations on every front — the product selection, the installation crew, and the ongoing support. The installation team worked cleanly and efficiently, and the company’s invoicing and follow-up were unusually thorough: they tracked down and assembled every document required to claim the tax credits. In six years of development work, he called this the best contractor experience he’d had, finishing the project with a fully installed system and spotless paperwork — enough enthusiasm to end his review with “EIGHT STARS!”.
jolkjer45 went solar with The Energy Company and discovered the battery storage was the real game-changer — it has provided reliable backup during outages and helped them reshape how the household uses electricity. They worked with Josh for an initial consultation that felt tailored to their specific needs, and the install team finished early, stayed tidy, and concealed wiring so the array looks clean and deliberate. The crew’s careful, efficient work left the system looking sleek, while the recommended battery started smoothing out usage patterns and supplying dependable backup when needed. After the install, the company stayed engaged: they answered questions quickly and walked them through the new energy monitoring setup until it made sense. Monthly bills have dropped dramatically, and they appreciate the smaller carbon footprint as much as the cost savings. What sticks with jolkjer45 most is the combination of a neat, professional installation and a battery system that actually delivers when the power goes out — a concrete change they still notice every month.