73
Trust
Score
WattBot

The Energy reviews

NATIONAL
The Energy
203 Reviews • 2 Locations 26,999 Data Points Processed

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The Verdict

The Energy Company has solid installation teams and a track record of cutting bills quickly. We analyzed hundreds of reviews and found two standout patterns. First, the sales process hinges almost entirely on one person: 39 reviews single out Luis Larraburu by name for honest guidance and follow-through, which is unusual concentration for a company this size. If Luis leaves or gets overbooked, it's unclear whether the next consultant will match that care. Second, post-sale support scores trail every other category by nearly a full point. While 127 reviews praised the install crews for speed and professionalism, only 28 mentioned follow-up help after the system turned on, and 11 flagged problems getting answers later. One reviewer called the installers "exceptionally good" despite a board hiccup they fixed on the spot, but we found no stories of the company proactively solving warranty issues or monitoring glitches months down the line. The panels do reduce bills, often noticeably in the first month, and the roof work is clean. Just know you're betting heavily on one salesperson and banking on zero problems after the crew packs up.

If you want a fast install and immediate savings, The Energy Company delivers. But if you need confident support six months from now when an inverter hiccups or a monitoring app goes dark, the track record is thin. Ask pointed questions about post-install service during the consultation, and confirm you're working with Luis if his name keeps coming up.

3 Stories That Stood Out

1. kessler
EnergySage | Dec 7, 2023 |

Kessler was developing a 4,000-square-foot studio-and-dwelling and interviewed several local solar firms. He connected with Luis Larraburu from Energy Company, who was the first salesperson to clearly lay out what the project needed and promise hands-on support from start to finish. After signing, Energy Company outperformed expectations on every front — the product selection, the installation crew, and the ongoing support. The installation team worked cleanly and efficiently, and the company’s invoicing and follow-up were unusually thorough: they tracked down and assembled every document required to claim the tax credits. In six years of development work, he called this the best contractor experience he’d had, finishing the project with a fully installed system and spotless paperwork — enough enthusiasm to end his review with “EIGHT STARS!”.

2. alime24
EnergySage | Dec 5, 2023 |

alime24 shopped several bids that varied widely in price and quality before choosing Energy Company to install a 13.2 kW system at their home. They discovered the company actively pursued their business, and although the installation crew was a subcontractor, the installers performed exceptionally well. When a minor electrical-board issue cropped up, the team went beyond the scope of the contract to sort it out rather than walking away. They ended up satisfied with both the installation and the system’s performance. The detail that stuck with them was how the subcontracted crew took ownership of the problem and fixed the electrical board on the spot.

3. lariza0
EnergySage | Sep 22, 2023 |

Lariza0 chose The Energy Company for a rooftop solar installation on a single-family home and watched their energy bills plunge almost immediately after the system went live. From the first visit the company delivered attentive service, and the installation crew worked efficiently, completed the job quickly and left the property clean and tidy. Beyond speed and neatness, the most striking part of the project was the fast, measurable reduction in monthly energy costs. The whole process felt customer-focused and environmentally minded, with a team that handled logistics smoothly. The detail that sticks: visible savings on the bills right away, paired with a spotless installation site.

Platforms Monitored

EnergySage
177 Reviews · 1 Location
4.9/5
Yelp
26 Reviews · 2 Locations
2.6/5
SolarReviews
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.6/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
3.2/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
2.1/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 73

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 5 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. kessler
EnergySage | Dec 7, 2023 |

Kessler was developing a 4,000-square-foot studio-and-dwelling and interviewed several local solar firms. He connected with Luis Larraburu from Energy Company, who was the first salesperson to clearly lay out what the project needed and promise hands-on support from start to finish. After signing, Energy Company outperformed expectations on every front — the product selection, the installation crew, and the ongoing support. The installation team worked cleanly and efficiently, and the company’s invoicing and follow-up were unusually thorough: they tracked down and assembled every document required to claim the tax credits. In six years of development work, he called this the best contractor experience he’d had, finishing the project with a fully installed system and spotless paperwork — enough enthusiasm to end his review with “EIGHT STARS!”.

2. jolkjer45
EnergySage | Sep 2, 2024 |

jolkjer45 went solar with The Energy Company and discovered the battery storage was the real game-changer — it has provided reliable backup during outages and helped them reshape how the household uses electricity. They worked with Josh for an initial consultation that felt tailored to their specific needs, and the install team finished early, stayed tidy, and concealed wiring so the array looks clean and deliberate. The crew’s careful, efficient work left the system looking sleek, while the recommended battery started smoothing out usage patterns and supplying dependable backup when needed. After the install, the company stayed engaged: they answered questions quickly and walked them through the new energy monitoring setup until it made sense. Monthly bills have dropped dramatically, and they appreciate the smaller carbon footprint as much as the cost savings. What sticks with jolkjer45 most is the combination of a neat, professional installation and a battery system that actually delivers when the power goes out — a concrete change they still notice every month.

3. atilano.0
EnergySage | Dec 29, 2023 |

atilano.0 decided to put a rooftop solar system on their home and discovered The Energy Company delivered a far more thoughtful process than expected. They walked into a consultation that felt tailored rather than canned — the team dug into actual energy use and proposed a system sized and configured specifically for the house, leaving the reviewer pleasantly surprised that the proposal surpassed their expectations. They watched the installation unfold with confidence: installers worked efficiently, left the property tidy, and treated the home with obvious care, producing a system that blends into the roof rather than sticking out. Communication stood out throughout — responses arrived quickly, questions were answered without delay, and the company stayed reachable through the handoff. Now that the system is operating, they are enjoying cleaner energy and the practical benefits of a well-planned installation. The detail that stuck longest was the team’s availability after activation — quick, clear follow-up that made sure the system performed as promised.

02

1. royalpurple34
EnergySage | Dec 29, 2023 |

royalpurple34 decided to move their home to solar and discovered The Energy Company made the whole process straightforward and reassuring. From an enlightening consultation that mapped out actual energy needs to a tailored rooftop design, the team walked them through the technical details in plain language and set clear expectations from the start. The installation crew worked efficiently and with a keen eye for precision, fastening each component so the finished array sits neatly on the roof and performs as promised. What stood out most was the customer service: communication stayed clear and consistent throughout the project, and questions were answered promptly, which built trust at every step. In the end they ended up with a high-performing, unobtrusive solar system and the confidence that any follow-up will be handled quickly — a dependable combination that made the switch to clean energy feel well managed and worth it.

2. loida12
EnergySage | Dec 28, 2023 |

Loida chose The Energy Company to put solar on her home, and the whole process unfolded smoothly. During the initial meeting, the team took time to map her energy use and design a tailored system, patiently answering every question until she felt confident about the plan. The installation crew showed up on time, worked professionally and methodically, and left the system neatly finished — their attention to detail impressed her. What set the experience apart was ongoing communication: she received clear updates through each stage, and the company kept supporting her after switch‑on, responding promptly to follow‑up questions. She now enjoys the benefits of clean power and, more importantly, appreciates that the company stayed engaged after the sale — especially the quick post‑installation support.

3. elyn2
EnergySage | Dec 28, 2023 |

When elyn2 decided to move their home to solar power, they found The Energy Company to be a hands-on partner from the first meeting. The crew sketched a tailored rooftop system after a careful assessment of the household’s needs, so the design matched their energy goals rather than feeling like a one-size-fits-all pitch. What set the experience apart was the installation team’s discipline: crews showed up on time, worked with exacting attention to detail, and left the array and all components neatly and correctly mounted. Communication stayed steady throughout the project — questions got prompt answers and the homeowner never felt left in the dark. The payoff arrived quickly in practical terms: cleaner, renewable power on the roof, a noticeable benefit to the household budget, and a smaller carbon footprint. They summed the whole process up as a five-star experience anchored by punctual, precise installation and consistent, reassuring communication — the kind of detail that made the switch feel effortless.

03

1. yang3
EnergySage | Dec 19, 2023 |

Yang3 chose The Energy Company to add solar to their home and found the whole process surprisingly smooth. Marl, the appointment setter, opened the experience with friendly, efficient scheduling that removed the usual hassle; Andrew, the consultant, then walked them through system options, answered detailed questions, and helped pick the right configuration. The installation crews finished quickly, and the practical payoff showed up in lower energy bills. The detail that stuck: the team handoff — Marl’s efficiency and Andrew’s clear technical guidance — made the switch to solar straightforward, with the savings as immediate proof.

2. jaydea04
EnergySage | Dec 18, 2023 |

jaydea04 chose to go solar with The Energy Company and ended up with noticeably lower energy bills for their home. They found the team professional and easy to work with, making the transition to solar feel straightforward. The most memorable outcome was the clear, measurable drop in monthly electric costs — the practical payoff that defined the whole experience.

3. kamron
EnergySage | Dec 18, 2023 |

As a new homeowner in Pismo Beach, kamron dug into solar options — comparing firms and even self-install choices — before settling on Energy Company. He connected with Lindy and Derek in mid‑September 2023, and by October 22 the 6.5KV system had been specified, ordered and completely installed. The installation crew met every requirement, left a spotless work area, and executed the job with professional care: all connections were tight and neat. He ended up with a fast turnaround, solid workmanship, and pricing he felt matched the quality — and the names Lindy and Derek are the details he would pass along to anyone in Pismo Beach considering solar.

Long-term Satisfaction

Long-term satisfaction for The Energy drops to 1.9 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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