The Roof Masters reviews

Sara Tish Mikoczi hired Roof Masters to replace her roof while she was also dealing with a separate solar company, a project that dragged on for almost two years because of complications. She watched water leak into the house during that time, and Roof Masters stepped in: they worked side-by-side with the solar company, put a tarp on the roof to stop the leaks while negotiations continued, and kept pushing the project forward until the roof could be put on. That early intervention is the image she keeps—contractors who don’t leave a home exposed while paperwork gets sorted. When the crew finally installed the roof, a handful of problems turned up. Roof Masters showed up the same day, quietly fixed the issues, treated the home with respect, and reminded her about the 50-year warranty and to call if anything else came up. Months later, a thorough home inspection flagged a small roof-related item; she called again, they came out, reviewed the inspection paperwork and corrected anything tied to the roof. She highlights more than friendliness and cleanliness—though their staff on phone, email, text and in person were consistently courteous—what set them apart was follow-through. After

Elise A. had Roof Masters do repairs on her home last year and was impressed from the start — Jhonny was her main contact, convinced her to use the company, and they completed the work quickly while even matching a competitor’s price. Months later an unrelated issue popped up and she was disappointed to learn Jhonny was no longer visiting accounts; she tried a different Roof Masters contact and the visit didn’t go well (she offered to share specifics privately). Remembering Jhonny’s number, she texted him to see if he’d moved to another company and discovered he remained at Roof Masters in a different role. He came back out, walked her through the situation, and left her feeling comfortable with the outcome. The repairs finished up perfectly. Her takeaway: Roof Masters can be uneven depending on who shows up, but if you can get Jhonny — or ask for a different contact when the first person isn’t a fit — you’ll likely end up with the kind of follow-through she experienced.

Adri H. first requested a roof quote a few years back but couldn't move forward. Two years later she reached out again and discovered that while other companies had jacked up their estimates, The Roof Masters’ price had only nudged upward to reflect material costs. She checked with two neighbors who had work done earlier and found their speed, communication, and workmanship had impressed those homeowners, so she moved ahead. Communication during the project remained excellent; Rigo offered practical recommendations to improve summer cooling that she appreciated. The crew worked respectfully, cleaned up each day, and left the yard tidy—aside from a few nails found in the bushes weeks later. When the job wrapped, they showed before-and-after photos so she could see exactly what had been completed. What stuck with her most was the fair, almost unchanged quote after two years and the sensible cooling tips that came with solid workmanship.

Winthrop C. e-signed a work order and the very next day Roof Masters showed up to repair a leaking section of his roof on his home. The crew completed the repair quickly, and shortly after he paid they provided a set of photos documenting the job. He had first used Roof Masters in 2015, and that earlier positive experience is what led him to hire them again. The two memorable takeaways: a same-day response after signing and clear photo proof of the repair, leaving him with a fixed leak and records of the work.

Reginald worked with Roof Masters twice: a couple of years ago they fixed a small flat section of his roof, and recently they returned to replace the entire roof. What stood out most was how Rudy, Jhonny and the rest of the crew treated him — not like a client, but like family. The new roof looks great, and he appreciated the combination of attentive customer service, steady communication, and solid workmanship throughout the project. He walked away impressed by the consistency of care from a team that handled both a modest repair and a full reroof with the same friendly professionalism.

Rex first called on The Roof Masters Family a couple of years ago for a smaller flat section of his roof and meant to write a review then but never got around to it. When it came time to replace the entire roof he returned to them, and Rudy, Jhonny, and the crew handled the full job. The new roof looks excellent, and he was especially struck by their steady communication, solid workmanship, and attentive customer service. The team’s way of treating his household — warm and familiar rather than purely transactional — is what made the repeat business feel natural. The clearest takeaway: a company that did a small repair well earned the trust to do the whole roof and delivered on quality and care.

For a complete flat-roof replacement on an Oceanside home, Frank chose Roof Masters. He discovered a crew that answered promptly, kept communication clear, and moved quickly when the work required it. Their pricing came in very competitive, and they stayed engaged throughout the process. Most memorable: they returned to follow up on the job almost a full year after completion — a follow-up call and check that left him reassured.

Carolin S. hired Roof Masters a couple of years ago and only recently discovered a problem with that earlier work. She found the front office staff friendly, caring and respectful; they booked an inspection and arranged to have the issue corrected without delay. Danny came out personally to verify the repair, was warm and attentive, and made sure the job was finished properly. What stood out was the quick, considerate response from the office and Danny’s hands-on follow-through — she appreciated that level of care and felt the company is fortunate to have that team.

Chloe B. hired the company several years ago to do a full tear-off and reroof on her home and discovered a crew that was immaculate on site, extraordinarily professional, cleared debris every day, and solved a roof full of peculiarities and tricky details with top-notch workmanship. Now renovating a second house, she initially went with a different roofer simply because he was available right away — a choice that quickly backfired when she encountered dishonest, unethical behavior and poor treatment that made the wait-for-quality lesson clear. Knowing good roofers typically book two to three months out, she decided it was worth holding off and will wait four to six months for the original team to handle the new roof because their honesty, integrity, and craftsmanship mattered more than immediate availability. What stuck with her most was the spotless daily cleanup and the confidence that came from dealing with an honest crew — enough that she’d rather wait months than take a quick, shady shortcut.