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Thriving Solar does the fundamentals well but stumbles on follow-through. We analyzed their installation record and found 13 reviewers specifically praised workmanship quality, with zero complaints about how panels were mounted or wired. One homeowner described watching the crew handle all PG&E interconnection paperwork without a single follow-up call required, navigating utility coordination that typically drives customers to despair. Another saw their $700 monthly bill drop to zero after a combined roof-and-solar project priced below competing bids. The company clearly knows how to size systems, explain technical choices in plain terms, and execute clean installs. But we found one detailed account of catastrophic project management: incorrect PG&E paperwork that delayed activation for months, eight-day response gaps after full payment, and a promised refund check that never arrived despite repeated requests over five months. If you value hands-on customer service after the panels go live, ask pointed questions about their post-installation support process before signing.
If you're comfortable managing some follow-up yourself and prioritize competitive pricing with solid installation work, Thriving Solar delivers on the technical side. But if you expect proactive communication after payment clears, their track record shows gaps you'll want to address upfront.
Prethiviraj was paying nearly $700 a month to PG&E and had an aging roof, so he decided it was time to go solar. He reached out to Wally Mohammed at Thriving Solar Solutions, who walked him through options and helped right-size a solar array paired with a Tesla Powerwall so the system matched the home’s needs. The crew replaced the entire roof with premium 50-year roofing materials as part of the job, and the final price came in lower than quotes from other solar and roofing providers he checked. It’s been more than six months since installation, and he now pays zero to PG&E; the system has performed flawlessly and the project moved smoothly from planning through completion. The standout detail: he ended up with a solar-plus-storage system and a long-lasting roof for less than competing estimates, plus immediate elimination of his utility bill.
Norullah hired Wally and the Thriving team for a home solar installation, and from the initial consult through the final inspection he was guided through a smooth, transparent process. What set the job apart was how the crew took ownership of the hardest part: they managed every piece of PG&E coordination and paperwork — from interconnection applications to the final permission to operate — so he never had to chase the utility or learn their rules. They walked him through system options, panel placement trade-offs, and the installation timeline in plain language, and even the technical bits about energy production and savings were made easy to follow. The installers showed up professional, tidy, and efficient, treated the property with care, and answered questions on the spot. Six months in, the system has run without issues and his electric bills reflect the projected savings. The detail that will stick with a prospective buyer: Thriving handled the utility red tape end-to-end, saving him countless hours and letting the promised savings appear on his bills within half a year.
Sky A. paid more than $250,000 for a multi-property solar install that began in March 2023, intending to size the system so she’d no longer have PG&E bills. She discovered she still receives an electric bill, after the company failed to submit PG&E paperwork correctly and left activation unresolved for months — a mistake that may wipe out credits for July and August peak usage. When a neighbor’s system went live and hers did not, she pressed the installer for answers; they told her to wait, so she finally called PG&E herself. PG&E confirmed the installer had filed it wrong, and the system was switched on the next day only after her intervention. She waited five months for a promised check in the mail despite being told it had been sent, and asked for a backup battery quote six months ago with no response. Repeated emails, texts and calls often went unanswered or took days to get a reply — eight days for the most recent response — leaving her regularly following up to keep things moving. She had referred multiple people, including her doctor and a client with three houses, and expected better treatment; instead she felt the company dropped the ball on basic business practices, timet
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Newer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
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Prethiviraj was paying nearly $700 a month to PG&E and had an aging roof, so he decided it was time to go solar. He reached out to Wally Mohammed at Thriving Solar Solutions, who walked him through options and helped right-size a solar array paired with a Tesla Powerwall so the system matched the home’s needs. The crew replaced the entire roof with premium 50-year roofing materials as part of the job, and the final price came in lower than quotes from other solar and roofing providers he checked. It’s been more than six months since installation, and he now pays zero to PG&E; the system has performed flawlessly and the project moved smoothly from planning through completion. The standout detail: he ended up with a solar-plus-storage system and a long-lasting roof for less than competing estimates, plus immediate elimination of his utility bill.
Norullah hired Wally and the Thriving team for a home solar installation, and from the initial consult through the final inspection he was guided through a smooth, transparent process. What set the job apart was how the crew took ownership of the hardest part: they managed every piece of PG&E coordination and paperwork — from interconnection applications to the final permission to operate — so he never had to chase the utility or learn their rules. They walked him through system options, panel placement trade-offs, and the installation timeline in plain language, and even the technical bits about energy production and savings were made easy to follow. The installers showed up professional, tidy, and efficient, treated the property with care, and answered questions on the spot. Six months in, the system has run without issues and his electric bills reflect the projected savings. The detail that will stick with a prospective buyer: Thriving handled the utility red tape end-to-end, saving him countless hours and letting the promised savings appear on his bills within half a year.
Sameer V hired Thriving Solar Solutions to install a solar system on his home and ended up extremely satisfied. He watched the team move quickly and efficiently from the initial design through the city proposal and all the way to completion, with the whole project wrapped up during the holidays. He found the staff highly competent and knowledgeable, and he trusted their honesty at every stage. The detail that stood out most for him was the company’s ability to handle permitting and finish the installation on schedule despite holiday timing — a reliability he appreciated.