Tier 1 Solar reviews

Eula Lockhart worried when she thought her newly installed solar panels were leaking and realized the company that put them in hadn’t finished the job. She called Tier 1 and Julio stepped in — completed the incomplete work, tracked down the problem and discovered there actually wasn’t a leak. He fixed what needed fixing, told her to call if anything else came up, and even phoned later to check how things were going. She walked away relieved and has Tier 1’s number on speed dial.

Julia Koon lost her original solar provider when that company went out of business and found a local Corpus Christi firm that stepped in to help. She relied on them several times afterward, and each visit turned into a lesson in panel options — the crew showed clear expertise across different types of panels. When problems cropped up or questions needed answers, they walked her through the choices and followed up to get things resolved, rather than passing her off to someone else. The detail that stands out for her is their willingness to take ownership: she calls them whenever she needs help because they actually work to solve the issue.

Ivan Franco has worked with Julio for a while, relying on him to handle solar issues from day one. He discovered Julio consistently takes care of the details, stepping in to troubleshoot and follow up and routinely going above and beyond routine service. Ivan gave a five-star rating and recommends Julio 100%. The lasting impression: a dependable, hands-on contact who will keep showing up whenever a solar problem needs fixing.

Linda Atwell ran into trouble when her original installer went out of business, and Julio stepped in to help. She found his intervention during that unexpected situation to be the defining part of the experience.

Ernest ran into a crisis when the company that had installed his rooftop system went bankrupt and a panel came loose and actually flew off the roof. Julio showed up the very next morning, climbed up, secured the remaining unsecured panels and shut off the damaged unit to make the roof safe. Once Ernest was ready, Julio returned quickly with a replacement part he had researched and tracked down, installed it cleanly, and left the array functioning again. Photos attached to the review document the damage and the quick text-message photo shows the repaired panel in place. The part that sticks out is the rapid, next-day response combined with Julio’s ability to find the exact replacement and finish the repair soon after — the fix arrived much faster than waiting on the original installer’s bankruptcy process.

Linda Sassen hired Julio to install solar panels and a whole-house generator on her home. He walked her through every step of the process, completed both installations, and kept checking in afterward to make sure the systems were operating correctly. What stood out was his ongoing attention — regular follow-ups that turned a complicated dual installation into a much smoother experience. For homeowners planning both solar and backup power, she points to Julio’s persistent post-install support as the detail that made the difference.

Shelley began a residential solar installation in September 2021 but was left with a system that wasn’t completed. Mr. Julio Garcia stepped in, took charge of the project, and set about repairing what had been left undone. She watched him work through the problems, grew to trust him completely, and felt grateful for his efforts. She even thanked the Lord for his help and describes him as 100% trustworthy. What lingers from her experience is Julio’s hands-on persistence in fixing the mess and seeing the project through.

Tamara reached out on a Sunday because she needed quick answers, and Julio showed up at her house Monday morning. He spent a generous amount of time walking through her many questions and, when he couldn’t answer something immediately, he dug into extra research to find the information. The combination of rapid response and follow-through left a strong impression—she rated the experience 10/10.

Facing ongoing service issues, Gloria found Julio exceptional — professional, friendly, and clearly knowledgeable. He showed genuine concern for her situation, tracked down the right person to resolve one of her main problems, and kept working with her to address the remaining issues. She came to trust him as a customer-focused, reliable helper, and her family appreciated his steady follow-through and continued support.