Titan Solar Construction reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Don't trust this company with your roof or your money. We analyzed nearly a hundred reviews and found a pattern of aggressive sales tactics followed by shoddy workmanship and total abandonment when things go wrong. One homeowner was told their tax credit would come as cash they could use to refinance their loan, then discovered after signing it was only a non-refundable credit they couldn't use. Another waited over a year for warranty service on a dead system after paying $70,000 cash, finally getting help only after filing BBB and Yelp complaints. The problems aren't limited to solar: installation crews broke roof tiles and created leaks during panel installs, then made leaks worse on multiple repair attempts, forcing one customer to hire a different company for a complete roof replacement. We found 42 complaints about misleading promises versus 11 satisfied mentions, and zero positive comments about sales conduct across 24 reviews describing pushy tactics and contract switches. Most telling: multiple reviewers report the company goes silent after installation, ignoring repair calls for months despite 15-year and 25-year warranties prominently marketed during the sale.
If you're comparing solar companies, cross this one off your list immediately. The aggressive sales process and post-installation abandonment aren't occasional slip-ups but documented patterns across years of reviews. Find an installer who'll actually answer the phone when your system stops working.
Reviews That Shaped Our Verdict
Loni O. paid $70,000 in cash for a whole-home solar system and watched it work fine — until it suddenly stopped. When the system failed, she called every day for six days trying to get a repair appointment and got no callback. Only after she filed formal complaints with Yelp and the BBB did the company finally contact the subcontractor. The techs found the equipment was “really fried” and replaced the electrical box. She felt abandoned after paying cash and waiting, and the memorable takeaway is that service only materialized once the complaint process kicked in.
Sam K. and his wife hesitated to sign for a roughly $30,000 solar installation because the price felt too high, but a salesperson promised a one-third reduction through government/IRS incentives delivered as cash rather than a credit. They were told that cash would let them refinance the $30,000 loan down to $20,000 via a credit union’s one-time loan adjustment, cutting their monthly payment from about $300 to $200 for the next 15 years — and they signed based on that scenario alone. By tax time they discovered the incentive was only a nonrefundable tax credit, which they cannot use because they routinely get refunds, so the promised “cash” never materialized. They called the company immediately; the team first blamed their tax preparer, then handed over IRS form 5965 for the nonrefundable credit, and ultimately said there was nothing they could do. The company kept assuring them it would find a solution and pointed to thousands of happy customers, but then began ignoring calls and emails. The specific takeaway that stuck with them: the one-time refinance and the $100 monthly reduction the salesperson guaranteed never came to be, and the company did not rectify the broken cash-vers
David R. hired Titan to put solar panels on his ranch-style house two years ago and the project unfolded into a string of costly problems. He discovered a roof leak during installation; the first repair crew made it worse, and two follow-up attempts only deepened the damage. Wanting to stop further water intrusion, he asked Titan for a roof-replacement quote—expecting the company that caused the damage to offer a fair price—but instead received an unreasonably high estimate. He ultimately hired a different contractor who replaced the roof with new plywood and 3-inch hard commercial insulation for $3,000 less than Titan’s quote, while Titan’s estimate omitted both insulation and plywood. Beyond the roofing fiasco, he found the solar array overpriced: even if panels had driven his electric bill to zero (which they did not), the jump in his property taxes exceeded his entire previous annual power cost. He also discovered the system underperformed compared with what he had been led to expect—likely because many panels were not aligned directly with the sun. In the end he walked away with a new, better-insulated roof from another company and a strong impression that the solar job and a
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 33
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
About five years ago Margarita S. decided to go solar for her Inland Empire home to take advantage of the HERO program’s tax deduction and rebate, and chose Titan Solar Construction out of the San Fernando Valley. She accepted a system of fourteen panels based on the prior year’s electricity use, but within six months discovered the system wasn’t meeting expectations and learned Titan had miscalculated the needs — they quoted her $7,000 to add ten more panels. As her power bills climbed she hooked up a personal solar monitoring service and confirmed what the billing suggested: the array registered no production beginning in July 2018. She tried to resolve it through Titan by phone and email, and even went to the installer address listed online, only to find the building empty. The HERO program provided an owner’s number, but calls went unanswered, and Edison later verified there had been no net production since July 2018. She reached out to a consumer protection agency but was told the window to file a claim had passed. The lasting image: an installed system that hasn’t produced power for years and a contractor who appears unreachable, leaving her paying full electric bills despite
Adri bought a residential solar system five years ago and this summer discovered the panels were producing almost no power during peak usage. She began calling the company to get the issue fixed, but after more than a week nobody returned her calls. Each time she reached the office the receptionist kept telling her she was on the callback list, and the promised follow-up never came. She ended up facing a near‑nonfunctional system in the middle of summer and concluded the advertised 25‑year warranty provided no real support.
Alana D. paid $27,000 for a rooftop solar system 18 months ago and discovered it has been producing nothing for the last five weeks. She expected Titan Solar to monitor and maintain the system, but ended up waiting for a technician who never arrived and making repeated calls that went unanswered—she found the customer service manager stopped returning calls over a three-week stretch. An administrative assistant, courteous and frequently apologetic, explained that the company’s only staffer who could remove and replace their inverter left the company and hasn’t been replaced, leaving the system offline. She watched the company’s struggles with retaining qualified maintenance personnel translate directly into lost generation and unmet guarantees of minimum production and rapid service. What sticks most is the concrete consequence: a $27,000 installation idled for weeks because Titan lacked a single inverter technician.