Todd Solar Engineering reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Todd Solar Engineering is a solid choice if you need pool solar work, but steer clear if you're after rooftop photovoltaic panels. We analyzed dozens of customer stories spanning a decade and found two wildly different companies depending on what you're buying. For pool solar installations and repairs, the pattern is consistent: Todd himself shows up, fixes things honestly (one homeowner avoided a needless heater replacement after Todd diagnosed the real issue in 10 minutes and wouldn't accept payment), and crews finish on time. One client reported swimming nine months a year in sun-heated water after Todd installed eight panels and trained them on system maintenance. But two recent reviews paint a troubling picture for electric solar projects. Both customers paid substantial sums (one $48,000) and then waited over a year for utility paperwork that never got filed correctly, with staff going unresponsive mid-project. If you need pool heating or a quick solar panel repair, Todd's technical knowledge and no-pressure honesty make this a safe bet. If you're planning a full photovoltaic system, the operational capacity isn't there.
If you're installing pool solar or need repairs on an existing system, Todd's hands-on expertise and straightforward pricing deliver reliable results. If you're considering rooftop electric panels, recent project management failures suggest the company can't handle that workload right now.
Reviews That Shaped Our Verdict
Patryk S. commissioned Todd to overhaul his backyard pool system, installing a new gas heater, pool pump, filter, LED lights and eight solar panels to heat the water. The crew completed the job about a year ago, and he reports the whole setup has been running smoothly ever since. Installers acted professionally, answered his questions during the process, offered maintenance tips and walked him through how to operate the system. Todd stayed responsive by email through what felt like countless follow-ups, used a straightforward design approach, priced the work reasonably and included all available rebate information in his quotes. The payoff: after a year Patryk enjoys about nine months of sun-warmed swimming and knows how to maintain and use the system himself.
Jack S. contacted Todd for a solar pool-heating quote after his pool heater supposedly failed. When Todd showed up, he asked what had been happening with the equipment and offered to take a look. After ten minutes on the pool pad he diagnosed the root cause of the heater issue and uncovered three other faults the maintenance company had missed. The heater turned out not to be dead; Todd swapped in a couple of spare parts he carried in his truck and got everything working again. Despite Jack insisting on paying, Todd refused both parts and labor. Without that quick, hands-on diagnosis they would have bought a new heater and still faced the same unresolved problems. Jack walked away impressed by Todd’s technical skill and integrity and will recommend him for any solar-related work — the image that stuck was Todd fixing things on the spot from parts in his vehicle and refusing payment.
Rusty K. praised Todd Franzen’s workmanship but discovered the installation’s promise stalled after the crew left. He ended up with a residential solar array and battery backup installed more than a year ago, but the team never got the NEM2 application through without errors. Over time the company contracted down to what appears to be a one-person operation run by Jenifer, who has been largely unresponsive — she will offer soothing answers and then cut off contact. He pressed her for a straight update on whether the plans rejected by SCE for application errors had been corrected, and she stopped responding. Now he faces a finished system that can’t move forward on interconnection, and SCE won’t let him step in to fix the application unless Todd Solar goes bankrupt. The clearest takeaway: great workmanship on the roof, but administrative collapse left him stuck with a system that can’t be activated after a year of waiting.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 87
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 16 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Paul W. paid $48,000 to have a solar array installed on his office building in Orange in December 2022. He expected a coordinated installation but ran into repeated delays and poor communication. Jen repeatedly blamed Edison for required changes to drawings and plans, while Todd and Jen often didn’t answer calls and traded responsibility back to the utility. He ended up frustrated by a persistent blame game and a lack of follow-through. His final, blunt takeaway for other buyers: "DON'T USE TODD SOLAR."
Long Beach homeowner Dara R. had Todd Solar install her pool’s solar setup about 15 years ago, so when the pump died during a hot summer she already knew who to call. She watched the team show up the same day, diagnose the failure, and even repair the old pump instead of pushing an immediate replacement—an honest move given how old the equipment was. After seeing the options, she chose a new, more efficient pump because the newer technology promises noticeable monthly savings. She walked away impressed by the company’s quick response and straightforward approach, and by the technicians who prioritized what made financial sense over an easy sale.
Patryk S. commissioned Todd to overhaul his backyard pool system, installing a new gas heater, pool pump, filter, LED lights and eight solar panels to heat the water. The crew completed the job about a year ago, and he reports the whole setup has been running smoothly ever since. Installers acted professionally, answered his questions during the process, offered maintenance tips and walked him through how to operate the system. Todd stayed responsive by email through what felt like countless follow-ups, used a straightforward design approach, priced the work reasonably and included all available rebate information in his quotes. The payoff: after a year Patryk enjoys about nine months of sun-warmed swimming and knows how to maintain and use the system himself.