Top Line Roofing reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Top Line Roofing has earned fierce loyalty from repeat customers, but scattered communication breakdowns mean you'll need to stay proactive. We found 31 reviews from homeowners who've hired them multiple times over decades, often choosing Top Line to fix work another company botched. One customer called them back for a third project after Wayne sealed a chimney at no charge to protect a new patio roof. Another watched crews spend four hours matching weathered tiles on a small repair, then return days later with better-matched replacements for the front-facing sections. The workmanship pattern is undeniable: 81 reviews mention skilled execution, and we noticed crews going up on wet roofs before forecasted storms to prevent open leaks. But 10 reviews describe post-sale frustrations. One homeowner called three times and emailed after crews promised to deliver skylight photos and an extension rod, never hearing back. Another paid for a roof inspection report during escrow, then received a second contract at two and a half times the original estimate after closing, plus an unannounced $300 tarp charge. If you're planning a straightforward re-roof and can chase down the office when needed, the crew quality justifies the effort. If you need complex coordination or assume follow-through without prompting, you may spend more energy managing the relationship than the roof itself.
If you want installers who'll rearrange tiles for curb appeal and return for free inspections years later, Top Line delivers exceptional craft. Just confirm every promise in writing and expect to initiate follow-up calls yourself.
Reviews That Shaped Our Verdict
During the home purchase, Nushin received an inspection report and repair estimate from the company and relied on that estimate when closing on the house. After escrow closed she scheduled the company to make the agreed roof repairs, expecting the price and timeline in the original estimate. The crew delayed the job, then the company returned a second contract priced at two and a half times the initial figure. On top of that she was billed $300 for a temporary plastic roof covering that had not been disclosed in advance. Left with a much larger bill and no prior notice, she called the company dishonest. The detail that stuck with her was the sudden 2.5× price increase paired with an unexplained $300 plastic-cover charge.
C had a Velux manual 22 1/2 x 22 1/2 curb-mounted fresh-air skylight swapped out at their property on 8/2/24 and was promised the correct extension rod plus before-and-after photos. The installer even showed photos on his phone while on site, and C took their own pictures, but the company’s official photos and the extension rod never arrived. They called the office three times, most recently speaking with Darren on 8/7/24, left voicemails, and emailed—yet heard nothing from Beto or anyone else about when the items would be delivered. The roofers who did the job, Jairo and Alejandro, called Beto after finishing and told C the photos and rod would be delivered the following week, but that didn’t happen. After repeated unanswered follow-ups, C posted on Yelp and reached out to Velux in hopes of getting a response. They remain without the promised extension rod and the company’s photos and are asking the installer to deliver those items.
Geoff Preston faced a handful of roof problems after wildlife knocked several tiles loose and a leak started worrying him with a big storm on the horizon — he chose Top Line Roofing after comparing multiple quotes. He discovered their approach felt different from the start: a technician climbed onto the roof and took close-up photos of the damage, then provided a clear written quote and a straightforward plan for repairs. He preferred those on-roof photos to the satellite and drone images other companies offered. The office crew stepped in to smooth scheduling and payment, and when a mix-up — mostly his own — threatened communication, they handled it without fuss. Two installers showed up for the job: friendly, fast, and clearly skilled. Working on a wet roof under dark gray skies, they sealed the leak, replaced the broken tiles, built water diversions, checked for water damage, and cleaned debris so the house would not be left exposed before the forecasted downpour. The storm hit and no leaks developed. When weather allowed, the crew returned with better-matching tiles and took extra time to rearrange tiles so the front-facing rows blended with the older, weathered tiles. Heed
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 75
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Michelle Cornwell has turned to Top Line Roofing repeatedly over the past 25+ years, most recently for a patio replacement on her home. She discovered their pricing to be fair and transparent, with no surprises or hidden fees, and the crew arrived on time each day, worked efficiently, and treated the property with care and respect. When an unexpected issue surfaced, they pivoted quickly and adjusted the plan to make everything completely water-tight and secure. The finished patio looks great and gave her real peace of mind—the kind of meticulous attention to detail and reliability that explains why she keeps hiring them.
Deanne has relied on Wayne and his team for solar work over many years. She discovered a crew that was consistently honest, experienced and dependable — the kind of team that finishes the job the right way. Because that trust built up over time, she referred family and friends without hesitation. The memorable takeaway is the long-term relationship: repeated, reliable results that made her comfortable recommending them to people closest to her.
William had Top Line re-roof his house several years earlier and trusted them enough to call them back recently to replace two 13-foot sections of fascia board. They quoted $1,640 — higher than he expected — but he agreed to pay for what he assumed would be a professional job. The first crew’s work turned out sloppy and caused damage, so a second crew was sent to patch things up; their repairs proved only marginally better. Neighbors with identical houses had their fascia replaced by other contractors for a fraction of the price and with noticeably cleaner, more careful results. Wayne at Top Line then stepped in, promised to correct the problems, and returned promptly; this follow-up crew not only fixed the original issues but went above and beyond, addressing problems William hadn’t even been aware of. Because Wayne’s personal follow-through restored the level of workmanship William remembered from the earlier reroof, he left satisfied and plans to use Top Line again.