TriSMART Solar reviews

Jonathan celebrated two years of complete off-grid living after Trismart Solar installed panels on his property, a change that transformed both his energy use and his environmental footprint. He experienced consistent reliability and strong performance from the system—panels that held up through extreme weather and kept his home powered without the traditional grid. Financially, he saw noticeable reductions in his energy bills, and the durability and efficiency of the equipment gave him ongoing peace of mind. Throughout the process the Trismart team conducted a professional, knowledgeable, and attentive installation, staying responsive and friendly and addressing questions promptly—personalized service that made the difference for him. He gave the company a five-star rating, and what stuck with him most was the combination of true off-grid independence and a support team that followed through when it mattered.

Lesly Murillo had solar panels installed on her home and came away very pleased with the result. Brian walked her through each step of the process with clear, thorough explanations that set expectations and timelines. She appreciated that attention to detail and felt comfortable recommending the company to family and friends. The thing that stood out most was Brian’s thorough walkthrough of how the whole installation would proceed.

Hank Miller hired Trismart to install a solar-and-battery system in August 2023. Since the install he has encountered more than 100 problems with the equipment and found Trismart increasingly unreachable — support calls went unanswered. Trismart had agreed to join Enphase for a combined "white glove visit," but they never showed up. When Enphase inspected the system, they discovered the CT meters had been wired backwards — a basic wiring error that Trismart hadn’t caught. On 11/25/25 Hank reached out again, and Trismart said they are contacting Enphase now to arrange the coordinated visit. The detail that lingers is the miswired CT meters: a simple mistake that affected system operation and only came to light when a second vendor stepped in.

Ronald Fenner enjoyed a smooth, well-done installation a few years ago — the crew left a system that worked as promised. A few years on, the array stopped producing, and he began trying to get service. Over the past month and a half he has repeatedly contacted support but kept being told the problem was a scheduling issue, with no technician dispatched. As a result production has dropped to zero, his usual month-end credit evaporated, and he’s now burning through existing credit and will have to pay an electricity bill this month. The install itself held up, but the slow, unresponsive aftercare turned a once-reliable system into an unexpected, ongoing expense — after six weeks of delays he’s left facing a paid bill instead of the credit he normally receives.

Sales Glitch had worked with Trismart for three years before they had the company install panels on their personal home. A year after the installation, they discovered the system had essentially wiped out their electric bill — and it was set up with no upfront cost. Trismart took care of all the permits and HOA approvals and completed the physical installation in a single day, so the whole process moved quickly and smoothly. The detail that sticks: a one-day install combined with full permitting handled by the company, delivered with zero out-of-pocket cost and an immediate disappearance of the electric bill.

Elena B went into solar hoping to cut her energy bill and do her part for the planet, but three years after Tri Smart put 15 panels on her roof she discovered the system never saved her money — it ended up costing her more than $30,000 and leaving her electric bills higher than before. Tri Smart had promised to review her setup at the three‑year mark and reevaluate capacity, but that review never happened; the company later apologized and admitted the original sizing was insufficient. Frustrated, she moved to a different solar provider, added a battery and roughly $40,000 in new debt for more panels, and then in December added 13 more panels to the original array. For two months after that she saw a $0 electric bill, but she now carries monthly solar payments of $394 compared with the roughly $100 monthly bill she had before any panels — and both systems sit on separate 30‑year loans. Retired on less than $2,000 a month and having paid off her $85,000 house early to protect her retirement, she feels the long loan terms and high payments erased that safety net and left a bitter impression about how some solar sales were handled.

After two years with TriSmart, poch1223 discovered the company kept stepping in to help whenever problems came up. They appreciated the steady, hands-on support and that TriSmart consistently did as much as possible to resolve issues over the course of those two years.

R Jr went into a financed solar installation attracted by an advertised $0 down offer and expected no upfront cost. They discovered the pitch relied on a government rebate presented as available "if you qualify" — but that rebate is a non‑refundable tax credit that only offsets tax liability rather than producing cash in hand. If a homeowner doesn’t owe taxes (or only gets a refund), the credit doesn’t translate into money received. The real sting came about 18–19 months after installation: the lender demanded a “downpayment” equal to the tax credit amount, and if that amount wasn’t paid the monthly solar bill jumped by $100 or more depending on system size. The memorable takeaway is the mid‑contract demand that effectively converts the promised $0 down into a deferred charge and a substantial potential payment increase.

Roger M. had TriSmart install his home’s original solar panels, and four years later he discovered the system is producing far less than the installers promised. For about four months his Enphase monitoring app has been sending warning alerts about underperformance, and Enphase has been asking him to provide utility bills so they can compare production then and now. TriSmart, however, has insisted the panels are fine and declined to make changes or investigate, leaving him with ongoing alerts and no support from the installer. The standout detail: months of active monitoring flagging low output, and no action from TriSmart to resolve it.