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United Solar Electric delivers solid installations and will stay in touch if something goes wrong. We analyzed over a hundred reviews and found no pattern of abandoned customers or shoddy workmanship. In one case, a new homeowner inherited a defunct monitoring system from 2020. United Solar's staff walked her through the ownership transfer over the phone, reconnected the monitoring, and never charged a service fee. Ninety-seven reviews mention sales conduct, and only seven had complaints. The rest describe reps who price-match competing quotes, explain microinverter trade-offs in plain language, and don't bad-mouth rivals. Installation crews finish most jobs in two days, and 88 reviewers highlight proactive project updates. What you won't find here is cutting-edge tech or rock-bottom pricing. United Solar matches competitors when you push them, but they don't lead the market on cost. If you want a regional installer who'll answer the phone three years later and fix a wiring mistake at no charge (one review mentions a mis-wired battery that the crew corrected), this is a safe bet.
If you're hunting for the absolute lowest quote, keep shopping. But if you value an installer who'll transfer your system into your name four years after the original install and reconnect monitoring that's been dark since 2020, United Solar is worth the modest premium.
Ed Baker bought a house this year with an existing rooftop solar system and ran into trouble getting the system monitoring set up. He contacted the original installer several times but never got a response. He then reached out to United Solar Electric; their office staff guided him through exactly what information and steps were needed. After he supplied the documents, the team promptly completed the ownership transfer and restored monitoring that had been offline since 2020. He highlights their reliable service work and plans to hire them again for any future system additions — the most memorable part was how quickly they resolved a transfer that had been stalled for years and brought the monitoring back online.
After shopping six quotes and talking with a half-dozen installers for a rooftop solar project, this homeowner settled on United Solar Electric a few months ago and ended up generating power the same day the crew finished the install. They chose the company largely because salespeople were straightforward—open about licensing, not bad-mouthing competitors, and not pushing for a quick decision—and the price landed as competitive without being the cheapest. What stood out most was how USE handled an existing Tesla Powerwall: they were willing to incorporate it into the system design when several other companies balked, and they stuck to the quoted price rather than adding surprise fees (the reviewer noted other firms tacked on about $1,700 for things like roof-slope hazard pay and special Powerwall wiring). Manager Ryan also tracked the microinverter market for them, offering to install the Enphase IQ8 if it arrived in time; when it didn’t, he gave a choice and the homeowner went with the IQ7A. Communication earned high marks: USE coordinated panel placement, the install date, and even arranged for the PGE inspection to happen the same day as the install. Installers arrived on-s,
Geeta P. began shopping for solar in January 2021 and landed on United Solar after Ben patiently walked her through system choices, matched a competitor’s price, and outlined storage options she could add later. She chose the Ia7 microinverters to keep costs down while leaving room on the roof for future expansion; the system was sized to produce about 1.3 times her household’s current usage. She paid in full (the first $1,000 was due at signing, the second installment on installation day, and the balance after the inspection). After the contract, scheduling moved to a separate team. A responsive scheduling consultant took over HOA and city permitting — a few months of approvals — and a USE crew inspected the roof and tweaked the layout the engineers’ simulation had recommended. Installers completed the array over two days, kept the site tidy, wore masks during close contact, and communicated problems as they discovered them. The panels began generating electricity the day they went up, though grid export didn’t activate until PG&E finished its approvals. An inspection flagged a paperwork mismatch: the submitted layout listed a 100-amp breaker while the service had a 90-amp one
Passed screening
Passed screening
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
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Duane Stinson gave United Solar his highest recommendation after a five-year relationship in which the company consistently honored the terms of his contract. He found the company's follow-through and ongoing support steady and dependable from the start. What stuck with him most was that they lived up to every promise in the contract for five straight years.
Jay Christopher shopped around and ultimately chose United Solar after their salesperson answered every question and eased his concerns. Scheduling moved smoothly, the crew showed up when expected, and the installation wrapped up in two days. Now a year into production, he’s pleased with how the system performs — the quick, straightforward timeline plus reliable year-one output is what made the experience stand out.
Ed Baker bought a house this year with an existing rooftop solar system and ran into trouble getting the system monitoring set up. He contacted the original installer several times but never got a response. He then reached out to United Solar Electric; their office staff guided him through exactly what information and steps were needed. After he supplied the documents, the team promptly completed the ownership transfer and restored monitoring that had been offline since 2020. He highlights their reliable service work and plans to hire them again for any future system additions — the most memorable part was how quickly they resolved a transfer that had been stalled for years and brought the monitoring back online.