UniverCity Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
UniverCity Solar will answer your call, tell you if solar doesn't make sense for your house, and if it does, finish the job in weeks instead of months. We found 32 reviews praising David for returning calls when other companies ghosted, then walking homeowners through whether solar even made financial sense for them before quoting a price. One homeowner compared the service level to the Ritz Carlton after David helped him monitor a system he didn't even install, refused payment, and steered him away from an upgrade he didn't need yet. The install speed stands out: multiple reviewers reported 30-panel systems finished in two days, permits secured in under a month even during county backlogs, and one couple went from quote to final inspection faster than eight other companies could even schedule a start date. The team uses all-black low-profile panels, cleans up daily, and one installer came back a year later to patch a roof leak that had nothing to do with their work. We did spot three reviews where post-install communication lagged on utility hookups or true-up bills, so expect to stay on top of PG&E yourself.
If you want a solar company that won't waste your time with a hard sell and can finish your roof in April instead of September, this is the one to call first.
Reviews That Shaped Our Verdict
Laya H. spent years shopping for solar panels and in 2018 installed a rooftop system with Univercity Solar. About a year and a half later she discovered a leak at night and called the company — they rushed over, ran tests, and determined the leak came from a broken tile and a hole far from the panels. Even though the damage had nothing to do with their work, the crew repaired the roof. She found the equipment to be high quality, the company to actively monitor performance and send monthly reports, and the follow-up service reliable. She singled out David Douwes for continued excellent service. The thing that stuck with her was how quickly they responded and fixed an unrelated roof problem, which made clear they stand behind their installations long after the sale.
Brandon Riess was fed up with huge monthly electric bills and reached out to Univercity Solar. He set up a free in‑home consultation, and John, David and Aaron designed a system sized to his annual electricity use and laid out panels to maximize production. After meeting with eight other solar companies, he and his wife picked Univercity because the team made them feel like family, patiently answered every question and walked them through how the solar program works. The installation crew was fast and efficient, the panel upgrade looks sharp and performs well, and the company used high-quality components. The real kicker: Univercity scheduled and completed the install four times sooner than any other bidder. Pricing stayed competitive, and more than a year later they’ve remained readily available to handle questions. The takeaway that stuck with him: premium equipment and prompt, family-style service delivered a system quickly when other companies couldn’t match the timeline.
Ric, a consultant to national businesses on brand and service, bought a home with an existing solar system and spent months trying to get basic information after the original installer went out of business. He reached out to Dave at Univercity Solar on Yelp one evening; Dave replied within moments and called the next day, and the responsiveness continued from there. Dave advised him to hold off on an expensive upgrade because a better product is expected next year, rather than pushing a sale, and then arranged the transfer of the system so Ric could monitor usage—handling everything remotely and at no charge. He found Dave unusually honest, knowledgeable, and punctual—service Ric compared to high-end hospitality—especially notable because the help arrived without an in-person meeting. Serving San Bernardino, Big Bear and the desert area, Univercity Solar stood out to Ric for that combination of integrity and concrete follow-through; the detail that stuck with him was the free, remote transfer and the candid advice to wait rather than buy immediately.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 93
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 9 years
BBB Rating: A-
Good BBB standing.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Tim C. had a solar system installed on his home more than a year ago and singled out Aaron as the standout in the process. He credits Aaron and the installation team with a professional job and consistent, helpful customer service; the panels perform reliably, and summer or winter he records a zero electricity bill. He has recommended the company to friends and family, and what lingers about his experience is clear — a year of no power bills combined with a single, capable contact who kept everything running smoothly.
Brandon Riess was fed up with huge monthly electric bills and reached out to Univercity Solar. He set up a free in‑home consultation, and John, David and Aaron designed a system sized to his annual electricity use and laid out panels to maximize production. After meeting with eight other solar companies, he and his wife picked Univercity because the team made them feel like family, patiently answered every question and walked them through how the solar program works. The installation crew was fast and efficient, the panel upgrade looks sharp and performs well, and the company used high-quality components. The real kicker: Univercity scheduled and completed the install four times sooner than any other bidder. Pricing stayed competitive, and more than a year later they’ve remained readily available to handle questions. The takeaway that stuck with him: premium equipment and prompt, family-style service delivered a system quickly when other companies couldn’t match the timeline.
Laya H. spent years shopping for solar panels and in 2018 installed a rooftop system with Univercity Solar. About a year and a half later she discovered a leak at night and called the company — they rushed over, ran tests, and determined the leak came from a broken tile and a hole far from the panels. Even though the damage had nothing to do with their work, the crew repaired the roof. She found the equipment to be high quality, the company to actively monitor performance and send monthly reports, and the follow-up service reliable. She singled out David Douwes for continued excellent service. The thing that stuck with her was how quickly they responded and fixed an unrelated roof problem, which made clear they stand behind their installations long after the sale.