US GREEN Energy Technologies reviews
• last updated FEB 26, 2026Loading map...
The Verdict
US GREEN Energy Technologies is a safe bet if you want a no-pressure installer who won't oversell you. We analyzed nearly a hundred reviews and found two distinct customer experiences. Most reviewers report smooth installations, zero electric bills within months, and staff who sized systems conservatively rather than pushing maximum panel counts. One homeowner compared twelve quotes and chose US GREEN for the best warranties (roof, maintenance, and panels), then watched a city inspector climb down from the roof and call it "one of the better installations he has seen." The company handles most permitting and utility coordination without drama, though one reviewer ended up managing HOA approval solo despite assurances otherwise. Post-install support is hit-or-miss. We found 23 reviews praising warranty claims handled at no cost, including multiple inverter replacements over six years. But seven recent reviews describe the opposite: broken panels left unreplaced, roof leaks from sloppy tile work, and three-plus months of system downtime with no communication. One commercial customer reported over $8,000 in lost production while emails went unanswered. Those problems cluster after the original owner retired, suggesting the company's responsiveness depends heavily on when you buy and who manages your account.
If you're willing to vet the project manager assigned to your install and can afford to chase follow-up yourself, US GREEN offers competitive pricing and solid workmanship. But if you need guaranteed post-install support years down the line, the recent service complaints are worth knowing.
Reviews That Shaped Our Verdict
Ferdie chose USGreen to install a home solar system in 2014 after getting three quotes; they offered the most competitive price and took the time to answer every question he had. Over the next six years he needed a few inverters replaced, and each time the company handled the work under warranty with no out-of-pocket cost. The ongoing responsiveness and post-install service became the most memorable part of his experience. His clear takeaway for buyers: the dependable warranty support and follow-up care mattered more than just the initial price.
Kelley D. hired the company for a residential solar install and discovered they left broken roof tiles under the panels, which went on to cause a roof leak. They replaced the roof but left construction debris behind and damaged a solar panel in the process; she had to argue to get that panel replaced. An inverter failed during the work and the installer swapped in a new one, but never restored any way for her to monitor the system’s output. After the job was paid, the company stopped returning her calls. She ended up with a paid-for system that caused a roof leak, required fighting to fix a broken panel, and provides no monitoring — the lasting image was money exchanged and no reliable way to verify the system’s performance.
Amy I. had solar installed on her home in December 2016 and discovered it produced more power than the household needed — in 2017 she only paid the SCE connection fee and even received a refund check about a year after installation. She interviewed 10 to 12 solar companies and ended up with Alex because he delivered the best price and the comprehensive assurances she wanted (roof, maintenance and panel warranties). The installation earned praise from a city inspector, who told her it ranked among the better installs he’d seen, and Alex’s team communicated clearly throughout the project. The job wasn’t flawless: an electronic payment to pay off the PPA via a home equity line didn’t go through and she was charged an extra $25 by US Green, which was her only real frustration. The crew had said they would handle HOA communications, but she submitted the package herself using the panel layout US Green provided and the HOA approved it without issue. She also had them install a 220V line in the garage for an EV charger and hasn’t noticed any roof problems after a big winter. What lingered was the combination of actual overproduction (and a refund), strong warranties, and the inspector’s肯p
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 81
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Thomas chose this company to outfit his home with solar panels about 18 months ago and discovered a combination of solid build quality and strong value. The sales rep, Anastacio, guided the process without pressure or attempts to upsell extras, which made the decision straightforward. After a year and a half the system continues to perform flawlessly, and what sticks with him most is the honest, no-frills approach from Anastacio rather than any hard sell.
Laurie P. shopped four competing quotes for a residential solar install and ended up choosing US Green — not the cheapest option, but the customer service made the difference. She found Alejandro extremely knowledgeable and refreshingly low-pressure; he sized the system without trying to push extras. His installation crew worked cleanly and took care to leave the property tidy. A friend in San Carlos had referred them, which gave Laurie extra confidence to move forward. Seven years on, the array paid for itself in about four years, she hasn’t seen an electric bill since, and she runs the air conditioning all summer without worrying about the cost. For her, the standout fact wasn’t a big brand name but a quick payback and dependable, no-nonsense service.
Ferdie chose USGreen to install a home solar system in 2014 after getting three quotes; they offered the most competitive price and took the time to answer every question he had. Over the next six years he needed a few inverters replaced, and each time the company handled the work under warranty with no out-of-pocket cost. The ongoing responsiveness and post-install service became the most memorable part of his experience. His clear takeaway for buyers: the dependable warranty support and follow-up care mattered more than just the initial price.