89Trust Score
WattBot

Valley Solar reviews

/ NATIONAL
Valley Solar
31 Reviews • 2 Locations 4,123 Data Points Processed

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The Verdict

Valley Solar gets the installation done fast and then sticks around when you need them. One homeowner watched crews mount panels and wire everything in a single day back in 2020, and three years later when minor issues popped up, the team answered calls and fixed them without fuss. We found 12 reviews specifically praising their post-sale support, and not one complaint about being ghosted after the check cleared. The panels perform as promised: one customer tracked three years of production data and confirmed the system hit its advertised output within 200 kilowatt-hours. But you'll pay a premium for that reliability. Several reviewers noted Valley Solar wasn't the cheapest quote they received, and one installer rescheduled a job without a phone call, just an email saying permits weren't ready yet. (The reviewer had already rearranged their work schedule. Sorry to hear that, Tim.)

If you want the absolute lowest bid, keep shopping. But if you'd rather pay a bit more to work with a crew that shows up on schedule, installs in a day, and actually picks up the phone two years later when your inverter throws an error, Valley Solar earns the premium.

Reviews That Shaped Our Verdict

Kirk H.
YelpAug 31, 2023

Kirk H. reached out to Valley Solar in the summer of 2020 to outfit his roof with panels and, despite COVID-related headwinds, locked in an installation for December 2020. When the date arrived, the crew showed up on time and completed the support frame and panel install in a single day — quick, efficient work that matched the schedule they promised. About three years later the array continues producing as expected. A couple of small issues cropped up along the way, but Brad and his team stepped in with friendly, responsive customer service to sort them out. The detail that stuck with him was the combination of a one-day installation that met the original timeline and the hands-on follow-up from Brad’s crew.

Verified CustomerLong-term CustomerRecent
Timothy L.
YelpOct 14, 2014

Timothy L. rearranged his work schedule to be home for a scheduled solar installation this week. He opened an email from Carl with the system plans and discovered the crew wouldn’t be coming after all — the company would submit for permits and push the install to a later date. He kept trying to reach them by phone and ended up getting only more emails in response, with no clear timeline or real contact. The sales rep’s final reply boiled down to a brief "sorry" and no substantive apology, explanation, or reschedule. He left a one-star review after the last‑minute cancellation cost him time and disrupted his plans — a reminder to anyone clearing work for an install to lock down permit status and a firm appointment window first.

Verified CustomerLong-term CustomerUnfair
Wayne R.
YelpMay 30, 2020

Wayne R. has been with Valley Solar for six years, starting with a rooftop solar array and most recently adding two Tesla Powerwall 2 batteries to his home. He plans to contract with them again soon to boost his energy production. He trusts the company; Brad Price, Valley Solar’s president, comes across as a man of integrity who has assembled a skilled, reliable team. Everyone he dealt with — Fred, Carlos, Josh, Joe, Christi, Courtney and Brad — delivered consistently strong customer service throughout installation and follow-up. He notes Valley isn’t the cheapest option, but believes it provides the best value when workmanship and trust matter. The detail that convinced him to keep returning: he has referred ten people to Valley Solar, eight of whom signed up and were very pleased, while the two who went elsewhere later wished they’d chosen Valley. That referral record is the concrete reason he’s expanding his system again.

Verified CustomerLong-term Customer

Platforms Monitored

Yelp
21 Reviews · 2 Locations
4.8/5
SolarReviews
6 Reviews · 1 Location
3.5/5
EnergySage
4 Reviews · 2 Locations
5.0/5
Google
4 Reviews · 2 Locations
4.0/5
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.9/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A

How We Got To Trust Score 89

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 19 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Kirk H.
YelpAug 31, 2023

Kirk H. reached out to Valley Solar in the summer of 2020 to outfit his roof with panels and, despite COVID-related headwinds, locked in an installation for December 2020. When the date arrived, the crew showed up on time and completed the support frame and panel install in a single day — quick, efficient work that matched the schedule they promised. About three years later the array continues producing as expected. A couple of small issues cropped up along the way, but Brad and his team stepped in with friendly, responsive customer service to sort them out. The detail that stuck with him was the combination of a one-day installation that met the original timeline and the hands-on follow-up from Brad’s crew.

PositiveVerified CustomerLong-term CustomerRecent
Wayne R.
YelpMay 30, 2020

Wayne R. has been with Valley Solar for six years, starting with a rooftop solar array and most recently adding two Tesla Powerwall 2 batteries to his home. He plans to contract with them again soon to boost his energy production. He trusts the company; Brad Price, Valley Solar’s president, comes across as a man of integrity who has assembled a skilled, reliable team. Everyone he dealt with — Fred, Carlos, Josh, Joe, Christi, Courtney and Brad — delivered consistently strong customer service throughout installation and follow-up. He notes Valley isn’t the cheapest option, but believes it provides the best value when workmanship and trust matter. The detail that convinced him to keep returning: he has referred ten people to Valley Solar, eight of whom signed up and were very pleased, while the two who went elsewhere later wished they’d chosen Valley. That referral record is the concrete reason he’s expanding his system again.

PositiveVerified CustomerLong-term Customer
Peter G.
YelpSep 10, 2019

Peter G. walked down to the end of his street two and a half years ago to ask a neighbor about solar and, in about 30 minutes, discovered the contact that would save him the most money. He gathered multiple bids and found several installers quoting roughly twice what Valley Solar offered for a similar system, and some firms refused to bid at all because they didn’t want to deal with Lodi Electric Utility. He reached out to Valley Solar in January; they replied immediately, completed the work, and had the array running by March. Since then the system has produced power without trouble, and he expects to reach break-even in about four years. What stood out most was Valley Solar’s proactivity: crews have shown up unprompted to sort out communication issues and perform upgrades after calling to ask permission. That unsolicited follow-up, plus their willingness to work with the local utility, is the detail he keeps coming back to when he thinks about the whole project.

PositiveVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction