Van Lund Roofing and Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Van Lund Roofing handles the basics well but struggles with responsiveness. We analyzed dozens of reviews and found a clear split: if you get on the schedule, the crew delivers solid work and clean job sites (47 reviewers specifically praised workmanship, and multiple customers hired James twice). One homeowner mentioned that after a solar company botched a panel install and caused a leak, James coordinated the reroof around the panel removal and then personally checked the roof after reinstallation to make sure nothing broke. That level of follow-through stood out. But six reviews describe a frustrating pattern: James inspects the property, promises an estimate, then never delivers it or stops responding to calls and texts. One reviewer waited two weeks for a quote that never arrived. Another rescheduled due to rain, then couldn't get a callback despite repeated attempts. If you need a small repair or a job that doesn't fit his pipeline, you may end up ghosted (one contractor climbed a ladder, decided the ceiling stain wasn't worth his time, and left without getting on the roof). For whole-roof replacements or combined roof-and-solar projects, the track record is strong. For everything else, have a backup plan.
If you're planning a full reroof or adding solar, Van Lund's crew will likely do clean, competent work. But if you're chasing a small repair or waiting on an estimate, expect radio silence. Get multiple quotes and don't wait around.
Reviews That Shaped Our Verdict
Lorenzo C. called James in to inspect a few roofing jobs — a repair, a resurfacing and a skylight replacement — and left expecting a written estimate. He spent about two weeks on the phone while James hunted for a suitable skylight; then James went silent and the estimate never arrived. Frustrated, he reached out to a different roofer who quoted $400 to remove the old skylight, fit a new one and tie it into the roof. Concluding James wasn't interested in taking the job, he moved on to another contractor. What stuck with him was the two-week wait and the sudden lack of follow-through — that gap in communication cost James the work.
Hillary reached out to Van Lund a few months ago to replace a skylight cap on her roof and had an estimate appointment on the calendar. When a rain system rolled in she asked to reschedule by text—he agreed—but never proposed a new date despite her follow-ups. She called the office a few days later, then let things slide over the holidays, and in January left voicemail after voicemail. She even re-texted the same number she’d been using (the messages showed delivered on her end), yet nothing came back. Frustrated by the silence, she hired Wrightwood Roofing instead and experienced a noticeably smoother process. The detail that stuck with her: her messages clearly reached Van Lund, but the company never followed through or replied, so she moved on to a contractor who did.
Tara A. needed a full re-roof after a leak earlier in the year revealed that her solar panels had been improperly installed. She hired James and his crew at Van Lund Roofing to replace the roof on her home. The solar company agreed to remove and replace all the panels at no cost once the issue came to light, and Van Lund was one of the few roofers willing to coordinate with them — a collaboration that saved her a significant expense. James and his team worked at a reasonable price, answered every question, and kept her reassured through the process. The crew finished within the estimated timeframe, and after the solar company reinstalled the panels, James and Bill went back up to inspect the roof personally to make sure no newly installed tiles had been compromised. She ended up not just with a new roof but with renewed peace of mind, thanks to the follow-up inspection that ensured the solar reinstallation hadn’t caused any damage.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 84
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Kevin hired Van Lund Roofing twice for full roof replacements on his Redlands, CA home — the first job five years ago and the second just last month. He brought them in for complete tear-offs that included replacing damaged sheeting, installing new flashings, and laying composition roofing material. James personally walked the roof before both projects, explaining the existing condition and what to expect during the tear-off, replacement, and inspection phases. His crew stayed remarkably tidy, keeping the site free of debris and nails throughout the work. Manager Luke oversaw the job, answered calls and texts quickly, and the team finished the project in a tight window between storms. The roof now looks brand new, and what stuck with him was that they completed the job on schedule without leaving a mess or weather risk behind.
Mark G. had endured three roof leaks over a few years and included Van Lund Roofing among the contractors he called for estimates. He found James Van Lund both knowledgeable and professional, and the bid that followed stood out for being reasonably priced and unusually detailed—laying out exactly what would be done, what was included and excluded, and which problems would trigger extra charges. After that first job, two more leaks appeared in different parts of the roof; the most recent came in January. James answered the phone the same week, waited for the rain to stop, and had a crew out quickly—repairing the leak before the next storm rolled in. The combination of a clear, itemized estimate and rapid, storm‑aware responsiveness is what stuck with him.
On the afternoon of Friday, November 14, Sung W. discovered water dripping through their daughter's bedroom ceiling during a sudden downpour. Their house wasn't old, so the leak felt unexpected; they remembered solar panels had been installed a few years earlier and suspected the installers had cracked a few roof tiles while walking the roof. They snapped photos, posted quote requests on Yelp, and got an almost instant reply from James at Van Lund Roofing, who offered to be there at 7 a.m. Saturday. Most other companies couldn't come until Monday and more rain was forecast, so the quick commitment mattered. James arrived right on time, climbed up, found four cracked tiles that were letting water in, and tarped the area on the spot. It poured from Saturday through Monday, but thanks to that temporary seal the family didn't get another drop inside. When the storm cleared on Tuesday morning, the crew returned, replaced the broken tiles, sealed everything up, and wrapped the job in about four to five hours. They cleaned up thoroughly and left the roof looking like nothing had happened. Sung walked away relieved and impressed by the fast emergency response, fair pricing, and the way