Verengo Solar reviews

Cynthia lives in Blythe, near the Colorado River, where summer SCE bills used to spike toward $900. After 1½ years of vetting multiple companies and talking to every salesperson she could find, she ended up prepaying for a Verango system and has already started seeing the payoff. She and her husband monitor both their SCE account and the system’s monitoring site just to watch the bills drop — this month they didn’t have an SCE charge at all. What set the experience apart for her was the people: Verango’s sales team took the time to explain the complexity of options, the office stayed patient through her frequent calls, and the onsite crew remained professional throughout. The installation timeline stretched because of required SCE and city inspections, but Verango moved efficiently, answered every follow-up, and finished the process faster and smoother than expected. She enjoyed the level of service, appreciated that financing, buying, or prepaying were all possible choices, and is now literally doing a happy dance watching the first real savings roll in.

Steven J. contracted the company to install a residential solar system; the installation went smoothly and the array performed well for the first handful of years. He then discovered the company had gone through bankruptcy and effectively disappeared — no working phone line, no support. When the inverter connection unit failed, the promised 30-year warranty meant nothing. He ended up spending more than $1,500 out of pocket and several hours of his own time to replace the failed component and get the system back online. The detail that sticks: the installation itself was solid, but the warranty protection evaporated once the installer folded, leaving him to cover a major repair personally.

Gary U. put Verengo Solar panels on his roof more than six years ago and discovered a recurring, painful surprise: an annual adjustment bill from Edison usually erases any month-to-month savings and often runs over $1,000 at year’s end. He ended up effectively giving the company free roof space while continuing to pay them for the power the panels produced — and still getting billed by Edison, so he pays two power bills each month. Over a full year the most he ever came out ahead was roughly $50. He also found Sunrun’s advertising misleading — the company promised service, cleaning and the chance to improve production, but nobody ever contacted him to clean panels in six years, so they sat caked in LA desert dust. The system won’t let him store any generated power, the company refused requests to add panels, and whenever he pushed for help they offered excuses and largely left the system alone. If he could undo it, he would; what stays with him is the shock of that holiday-season Edison bill that nearly wiped out a year’s worth of solar gains and the sight of panels that never got cleaned.

Russ R. had solar panels put on his home in February 2014 and ended up choosing Verengo after comparing them with SolarCity. He appreciated that sales rep Edwin Delgado — called Eddie — answered every nitpicky question quickly, laid out options clearly, and that Verengo’s setup avoided a later “true up” charge he’d seen hit a friend who went with SolarCity. During the install, the external plastic dome of a skylight and six roof tiles got damaged; the crew replaced the tiles before the job was finished and ordered a new skylight, which was swapped in within two weeks. In the first full year after activation, he saw his overall electric bill drop by more than $900 even though that summer ran hotter than the year before. He recommended Verengo to a friend, who has been live for over a year and had a similarly smooth installation. The concrete takeaways for him: a responsive rep, prompt repair of installation damage, no surprise true-up billing, and a tangible first-year savings of roughly $900.

Marina R. had solar panels installed on her home five years ago and found they barely reduced her bills — only a couple of dollars the first year. Five years later the array stopped producing and has been down for three weeks, and she ran into a wall trying to get anyone from the company to help. Her lender, Mosaic, gave her the runaround, and on top of the outage she received a year‑end bill from Edison for more than $300. When she checked the contact details, the number listed wasn’t even Verango’s; the line that answered demanded $5 to provide Verango’s actual phone number. The experience left her with a nonworking system, unexpected utility charges, and no responsive support — the $5-for-the-phone-number incident was the detail she couldn’t forget.

Ella R. accepted Solplicity’s reassurance that her residential solar installation sat on a sound roof and that, if anything ever went wrong, removal and reinstallation of the panels would top out at $700–$800. Her system started producing power on April 16, 2016, but after heavy San Diego rains in January and February the next year she discovered pots and pans and pails all over her kitchen catching leaks. She contacted Solplicity — now operating as Verengo — and was stunned when the company quoted $4,072.50 to remove and reinstall the array, a bill that included two trip charges of $157.95 apiece. Left facing a roof replacement bill plus that unexpectedly large removal fee, she recommends future buyers demand a licensed roofer’s inspection paid for by the installer before committing. The detail that will stick: the small removal fee she was promised early on ballooned to more than $4,000 once the roof became an issue.

Eden R. signed up with Verengo for a rooftop solar system on their home expecting to keep the utility’s cheap Tier 1 rates and pay only a few dollars a month. At first everything about the installation and how the system would operate seemed routine and straightforward. Verengo told them they would remain connected to the old power company, and Eden expected only minimal utility charges on top of the panel arrangement. Instead, they ended up paying a monthly panel “rental” of $85–$120 plus small SoCal Edison statements of roughly $5 for months while telling friends they were saving money. Then, at the one-year mark, they received a shock: a SoCal Edison bill of over $1,000. That bill — combined with being locked into a 20-year contract — transformed the experience from a money-saving project into what Eden describes as a ripoff. The detail to remember: a large unexpected utility bill after a year, together with an $85–$120 monthly rental and a 20-year commitment, was the hard lesson Eden wants other buyers to know.

Juan C. has been a customer since 2015. When his solar system went down, he spent the next three months battling to get it fixed. During that stretch the company kept giving him the runaround, and he already paid $800 to Edison over the last couple months while the panels remained offline. The bottom line: three months of unresolved service left him paying out-of-pocket utility bills while waiting for a repair.

Yadira Medina R. discovered that the solar system installed on her home in 2015 was underperforming. After she gathered production data and sent proof to the company, they denied any wrongdoing, made no effort to correct the problems, and then stopped responding to her emails and voicemails. An attorney she consulted dug up the company’s public bankruptcy filings and found those papers documented system production issues dating back to 2013 and even advised pausing new installations. The striking fact that stuck with her: the company’s own bankruptcy paperwork acknowledges production problems that predate her 2015 installation, yet the company went silent instead of fixing them.