Verengo Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
This company left customers stuck with broken systems, ignored service requests, and routinely misled people about costs. One homeowner watched their solar go dark for months while being bounced between sales reps because Verengo didn't staff a real tech support line. Another paid an extra $1,300 in utility bills after waiting four months for a replacement inverter, only to be told equipment failures were not Verengo's problem. We found 117 reviews that cite value concerns, most of them describing lease customers who were promised savings but ended up paying two power bills every month and then getting slammed with $800+ Edison true‑up charges at year‑end. The sales‑conduct pattern is even worse: 138 reviews mention deceptive tactics, including reps who vanished mid‑project, contracts that changed after signing, and systems sized to cover one appliance when the homeowner thought they were buying whole‑home power. One reviewer's installer broke ten roof tiles and said nothing, leading to ceiling water damage months later. (When asked why he needed spare tiles, the installer walked away.) The 51 workmanship mentions skew more positive, but post‑sale support collapses once the contract is signed.
If you want panels that work and a company that answers the phone when they don't, keep looking. Verengo might show up for the install, but the reviews show they disappear when your inverter fails or your roof starts leaking.
Reviews That Shaped Our Verdict
J. H. signed a contract for solar panels on their home expecting a promised one-year reassessment, but discovered a run of missed calls, broken promises and an unwillingness to help once the deal was done. They kept calling for the follow-up that would add panels if needed, only to encounter silence or to be told staff were "no longer work here." After a year they needed additional panels; multiple attempts to get the company to perform the reassessment or install more panels met with a flat refusal and the claim that it couldn’t be done. They walked away frustrated and convinced the company had used assurances to close the sale, then moved on when it came to providing the post‑installation support they had been promised. The detail that sticks: the one‑year review — the core promise that justified signing — never materialized, and every effort to fix that shortfall ran into dead ends.
Jaime had a rooftop solar system installed in 2015 and ended up spending years fighting one failure after another. They discovered one of the two inverters failed and the system ran on the remaining unit, producing far less power. Calls went unanswered and emails piled up because the company’s representative had left and, Jaime learned, Verengo had no process to capture or forward her messages—so nobody knew there was a problem. When a project manager, April V., finally got involved, she insisted the homeowner was responsible for the equipment since Jaime owned it, leaving Jaime to absorb steep extra utility bills: about $1,300 over six months on top of a $200/month financing payment to Mosaic. It then took more than four months to get a replacement inverter. In December 2016 Jaime noticed a water stain on the ceiling caused by roof damage from the installer. The crew had broken ten tiles and, after awkward behavior from the worker who asked about spare tiles and then walked away, Verengo only repaired the leak and ceiling after Jaime produced a $900 repair estimate. Now both inverters show “Missing Grid” and the inverter display has gone blank, so Jaime fears even longer waits or,
Philip M. had a rooftop solar system installed a year ago and came away impressed with the sales process and installation. He financed the array through Sunrun, Inc. at $137.94 a month, and for most of the first year his SCE bills sat around $2—so he happily assumed his monthly outlay was roughly $140. That all changed when he opened his first-year SCE bill and discovered a $797.80 charge. He called Sunrun and spoke with a representative named Daniel, who explained that SCE issues an annual true-up for “excess use” and that Philip’s system was sized to generate about 57% of his household electricity so it would offset the higher Tier 3–5 rates. Daniel asked whether anyone had explained the possibility of a year-end bill or suggested spreading that amount out monthly; Philip had not received that explanation and felt blindsided. Daniel suggested Philip look at past SCE bills and estimate a monthly overage to pay in addition to the tiny $2 monthly bill—advice Philip found unclear and unhelpful. Philip ran the numbers himself: $797.80 divided by 12 equals $66.48 a month; add the $137.94 Sunrun payment and his effective monthly cost becomes $204.42—barely lower than his pre-solary,
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 34
Buyer Beware
Unauthorized Activities
0 reports
Misleading Claims
6 reports
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Steven J. contracted the company to install a residential solar system; the installation went smoothly and the array performed well for the first handful of years. He then discovered the company had gone through bankruptcy and effectively disappeared — no working phone line, no support. When the inverter connection unit failed, the promised 30-year warranty meant nothing. He ended up spending more than $1,500 out of pocket and several hours of his own time to replace the failed component and get the system back online. The detail that sticks: the installation itself was solid, but the warranty protection evaporated once the installer folded, leaving him to cover a major repair personally.
Gary U. put Verengo Solar panels on his roof more than six years ago and discovered a recurring, painful surprise: an annual adjustment bill from Edison usually erases any month-to-month savings and often runs over $1,000 at year’s end. He ended up effectively giving the company free roof space while continuing to pay them for the power the panels produced — and still getting billed by Edison, so he pays two power bills each month. Over a full year the most he ever came out ahead was roughly $50. He also found Sunrun’s advertising misleading — the company promised service, cleaning and the chance to improve production, but nobody ever contacted him to clean panels in six years, so they sat caked in LA desert dust. The system won’t let him store any generated power, the company refused requests to add panels, and whenever he pushed for help they offered excuses and largely left the system alone. If he could undo it, he would; what stays with him is the shock of that holiday-season Edison bill that nearly wiped out a year’s worth of solar gains and the sight of panels that never got cleaned.
Ella R. accepted Solplicity’s reassurance that her residential solar installation sat on a sound roof and that, if anything ever went wrong, removal and reinstallation of the panels would top out at $700–$800. Her system started producing power on April 16, 2016, but after heavy San Diego rains in January and February the next year she discovered pots and pans and pails all over her kitchen catching leaks. She contacted Solplicity — now operating as Verengo — and was stunned when the company quoted $4,072.50 to remove and reinstall the array, a bill that included two trip charges of $157.95 apiece. Left facing a roof replacement bill plus that unexpectedly large removal fee, she recommends future buyers demand a licensed roofer’s inspection paid for by the installer before committing. The detail that will stick: the small removal fee she was promised early on ballooned to more than $4,000 once the roof became an issue.