Westcoast Solar Energy reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Westcoast Solar Energy has a serious responsiveness problem. We found multiple accounts of quotes promised but never delivered, one prospective customer waited nearly a month just to learn the company had moved on to bigger contracts. When they do show up, the workmanship is solid: 9 reviewers praised the quality of completed installations, and we saw strong marks for post-installation support (11 positive mentions, only 1 negative). One homeowner called five years after install with questions and got immediate help. But value scores are split down the middle with 5 positive and 5 negative mentions, suggesting inconsistent pricing. The company earns points for honesty, sometimes advising clients against unnecessary installs, and their YouTube cleaning tutorials have helped renters and DIYers troubleshoot panel performance. If you're a small residential project on a tight timeline, you may get deprioritized when commercial work lands on their desk.
If you need a quick turnaround or have a modest budget, look elsewhere. Westcoast will deliver quality work and stand behind it years later, but only if your project makes it past the quoting stage.
Reviews That Shaped Our Verdict
Ken S. turned to Nate and his crew to ready his rooftop solar system for possible power outages. He had the system installed in 2014, and it still performs strongly—his average electric bill is about $10 a month. Nate’s team prepared the system for outage handling and carried out the work with steady professionalism, leaving him confident in the system’s reliability. The memorable detail: a decade-old installation that keeps bills tiny, backed by a crew that knows how to make a system blackout-ready.
John P. had a rooftop solar system installed by another company and started getting persistent problems, so he called Westcoast Solar Energy. Their technician, Kyle, arrived early, ran a thorough evaluation and quickly diagnosed the root causes, identifying the correct fixes for the issues. Impressed by Kyle’s expertise and the careful, professional approach, he realized he would have hired Westcoast for the original installation if he’d known about them. From now on he plans to call Westcoast for any future repairs, routine inspections or maintenance. The detail that stuck with him most was the technician showing up ahead of schedule and knowing exactly what to do — he wished he could give them a 10.
Damian reached out to Westcoast Solar Energy on September 29 about a generator install for an off‑grid property, some electrical work, and a few solar upgrades. He connected with co‑owner Jeremy, who specializes in off‑grid setups; Jeremy came across friendly and professional, gave a ballpark cost, scheduled a site visit for the following Saturday, and promised a formal quote “early next week.” After that visit, Jeremy essentially vanished. Damian phoned and emailed several times after waiting about a week. On one call, several weeks later, Jeremy said a quote would arrive in a few days. Nearly two more weeks of outreach followed before Damian finally received an email on October 27 explaining that, a few days after their meeting, Jeremy had taken a large corporate contract and could not take the job. From first contact to that explanation it had been just two days short of a month, and the promise of a timely quote never materialized. Damian believes Westcoast likely does solid work at a fair price, but the experience left him unwilling to rely on them for a serious, time‑sensitive off‑grid project unless he were a high‑value client. He initially awarded two stars for the strong
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Performance by Work Type
How We Got To Trust Score 77
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: NR
Poor BBB standing. Significant complaints.
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What You Can Expect
Kurt B. recently completed a solar installation with Westcoast and walked away thrilled with how it all came together. He found Darren, the salesperson, professional and steady, guiding them through each step and answering every question along the way. When approvals stalled because of conflicting SCEIP contractors, Westcoast stayed patient and ready, then moved quickly as soon as approval arrived. They coordinated the solar install to happen while roofers were replacing the roof, and every concern he raised about the installation was clearly explained and accommodated. Westcoast also replaced an old, unreliable service panel; the new panel required a few modifications, which the crew finished with professional workmanship. Sam, the head electrician, led the team and wrapped the project up on schedule. He and his wife are excited about the new system and feel confident the company will be available for support in the future. What stuck with him most was the way Westcoast navigated the permitting delays and roof work to install the system and upgrade the service panel cleanly and on time.
Steve L. spent a year hunting for the right solar installer before choosing West Coast Solar. He discovered that, while they weren't the cheapest, they were far more responsive and thorough than the other options. From the sales team through to the roof crew, enthusiasm was palpable — professional but upbeat — and that energy translated into workmanship that stood out. He ended up with an installation of such quality that the county inspector complimented their work, a detail that sealed the decision for him. In short, he paid a little more for clear communication, skilled crews, and an install that passed official inspection with praise.
Bill arranged an on-site visit but left feeling like he might be about to be taken for $1,000. The service person who came out couldn't answer basic questions and kept giving conflicting information, which quickly eroded his trust. Frustrated, he cut off contact with the company. What lingered was the $1,000 concern and the on-site rep’s inability to provide straight answers.