87Trust Score
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Western Sierra reviews

/ NATIONAL
Western Sierra
97 Reviews • 1 Location 12,901 Data Points Processed

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The Verdict

Western Sierra delivers clean work and runs jobs on time, but we found enough rough edges to keep this from being an enthusiastic recommendation. One reviewer called off work for a gutter installation only to have the crew leave five minutes after arrival because the owner suddenly discovered the job required an extra $1,500 in materials he'd missed during the estimate. We tracked down 64 mentions of solid workmanship and 60 comments praising how well the company stays on schedule, and those numbers hold up in the details. Three workers installed leaf filters and cleaned gutters in under an hour. A crew realigned gutters and installed screens in one extra day beyond the estimate. Western Sierra makes their own seamless gutters in-house, which means fewer gaps and faster turnarounds than installers who outsource fabrication. The frustration shows up in follow-through. We noticed 9 reviews documenting damage or incomplete repairs, including one gutter cleaning where the worker never ran water through the system to confirm the downspouts were actually clear. If you want a mid-tier installer who'll finish on the day they promise and leave your yard tidy, Western Sierra fits. If you need someone who'll catch expensive scope changes before showing up with a ladder, keep looking.

If you're willing to supervise the estimate closely and confirm every detail in writing, Western Sierra will likely finish your roof or gutter job on schedule and leave the site clean. But if you expect the contractor to catch their own mistakes before arrival, the risk of surprise charges or incomplete work is higher than we'd prefer.

Reviews That Shaped Our Verdict

Gary T.
YelpAug 18, 2022

Gary T. received an estimate right away and decided to move forward with roof repair and gutter replacement for his home. Ruben and his crew arrived on time and completed the entire job in a single day, taking time to explain each step as they worked. The repairs looked solid, but what stood out most was the cleanup — they skimmed the pool to remove roof debris and left both yards neat and tidy. He walked away completely satisfied, especially impressed by how thoroughly they cleaned up afterward.

Verified CustomerLong-term CustomerRecent
Siu K.
YelpOct 17, 2016

Siu K. hired Western Sierra to clean the gutters on his two‑story building two years ago and paid $300. He watched a single worker climb the ladder, toss away the obvious debris and leave without running water through the system or checking the downspouts. Now one gutter is badly clogged and water pours off it like a waterfall — surprising on a house with no tall trees nearby. The crew also pressed him hard to buy their solar panels, which he avoided. The lasting image: a $300 “clean” that skipped basic checks and left him dealing with a second‑story overflow.

Verified CustomerLong-term CustomerUnfair
Dewayne W.
YelpSep 10, 2020

Dewayne W. received a prompt, friendly quote at the end of July and booked a solar installation appointment for nearly a month later, clearing a day off work so he could be home for the crew. When the installers arrived, they were there only about five minutes before announcing they were leaving and that his supervisor would call. The call came: the company said the job actually required an extra 125ft of border work from the roof, which would add roughly $1,500 to the original price. No work happened that day, Dewayne lost a day’s wages, and he was left frustrated by a substantial surcharge that appeared only when the crew showed up.

Verified CustomerLong-term Customer

Platforms Monitored

Yelp
70 Reviews · 1 Location
4.6/5
Google
27 Reviews · 1 Location
4.4/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.7/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.2/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.0/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.5/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 87

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 13 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Peter D.
YelpOct 19, 2019

Peter had a metal roof, new gutters and a solar system installed on his semi-rural home two years ago. He arranged the combined job and found communication, responsiveness and service stayed strong from start to finish. The hardware has been flawless and the solar output has more than lived up to expectations. Tony stood out by giving clear, practical advice about a Tesla battery even though he wasn't doing that install — a helpful, no-pressure touch that felt authentic. Both neighbors also hired the company for roofing and were pleased, and two years on there have been no problems with the roof or system — Tony's unsolicited battery guidance is the detail Peter keeps coming back to.

PositiveVerified CustomerLong-term CustomerUnfair
Lou Hellman
GoogleMay 20, 2018

Lou Hellman had Western Sierra put a metal roof and a solar array on his home in 2015. He found the metal roof to be unexpectedly striking — not just functional at keeping out the rain, but visually impressive — and the solar system has delivered exactly as promised, boosting the house’s value. Tony and his crew showed up on time, stayed courteous, and made the whole process easy to live through. The detail that sticks with him is simple: years after the install the roof still looks great and the panels keep performing, which is exactly the outcome he paid for.

PositiveVerified CustomerLong-term CustomerUnfair
Siu K.
YelpOct 17, 2016

Siu K. hired Western Sierra to clean the gutters on his two‑story building two years ago and paid $300. He watched a single worker climb the ladder, toss away the obvious debris and leave without running water through the system or checking the downspouts. Now one gutter is badly clogged and water pours off it like a waterfall — surprising on a house with no tall trees nearby. The crew also pressed him hard to buy their solar panels, which he avoided. The lasting image: a $300 “clean” that skipped basic checks and left him dealing with a second‑story overflow.

NegativeVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction