Western Sierra reviews

Peter had a metal roof, new gutters and a solar system installed on his semi-rural home two years ago. He arranged the combined job and found communication, responsiveness and service stayed strong from start to finish. The hardware has been flawless and the solar output has more than lived up to expectations. Tony stood out by giving clear, practical advice about a Tesla battery even though he wasn't doing that install — a helpful, no-pressure touch that felt authentic. Both neighbors also hired the company for roofing and were pleased, and two years on there have been no problems with the roof or system — Tony's unsolicited battery guidance is the detail Peter keeps coming back to.

Lou Hellman had Western Sierra put a metal roof and a solar array on his home in 2015. He found the metal roof to be unexpectedly striking — not just functional at keeping out the rain, but visually impressive — and the solar system has delivered exactly as promised, boosting the house’s value. Tony and his crew showed up on time, stayed courteous, and made the whole process easy to live through. The detail that sticks with him is simple: years after the install the roof still looks great and the panels keep performing, which is exactly the outcome he paid for.

Brad first hired Western Sierra in 2008 to replace the roof, gutters and downspouts on his two-story home with stone-coated steel tiles. When the new downspouts ended up in slightly different locations, small unpainted patches high on the house showed through; Tony offered to paint them if Brad supplied matching paint, and a couple of days later the blemishes vanished. That early fix set the tone for everything that followed. When Brad returned in 2015 to shop for solar, he felt immediate relief learning the same crew that put the roof on would mount panels on top of it — less risk of unnoticed damage to the steel tiles. Tony matched the best competing price and even extended his warranty to match the rival offer without turning price or coverage into a bargaining point. When the supplier discontinued the panel model they had planned to buy and Tony was forced to upgrade at extra cost, he absorbed the difference rather than passing it along. Tony kept taking care of the small but important details: he volunteered to paint the new conduit and any exposed hardware to blend with the house (Brad still had the paint from the earlier touch-up), and he stayed willing to come back for赶

S O. called Western Sierra back a couple of times over the last few years to handle roof and gutter work on their home. After a tree branch tore into the roof and caused a leak, the crew patched and stopped the water intrusion; most recently they realigned the gutters and installed new leaf screens. The detail that stood out was the morning-after rain — the runoff flowed cleanly and exactly as intended, which confirmed the job worked. The price felt fair, the crew came across as considerate and efficient, and the only minor hiccup was an extra day to finish the work, which didn’t cause any trouble. What they’ll remember most is that the rain test proved the repairs and gutter upgrades did the job.

Tori M. was dealing with a persistent gutter leak at her home and called the company; she reached Tony, who said he'd be able to come out in just a few hours. He arrived a few hours later, inspected the gutters, discovered only a few minor adjustments were needed, and then fixed them on the spot. She walked away impressed — the same-day response and immediate repair, coupled with Tony's friendly, knowledgeable, and efficient approach, solved the issue right then and there. Tori has relied on the company since 2006, when they originally installed her gutters and gutter screens, and this quick, on-the-spot service is what reinforced her loyalty.

Daniel Seng has hired Western Sierra several times over the past four years to install gutters on his house and on several homes belonging to friends and family. He kept going back because, even though the company stays busy, crews consistently showed up on the schedule they gave him. He dealt directly with Marshal and Tony, and both handled questions and timelines in a straightforward, no-nonsense way. Everyone who used them has been happy with the work; what lingered for him was the combination of punctual crews and clear, honest communication from Marshal and Tony, which makes him comfortable referring neighbors and family to Western Sierra.

David called Western Sierra to get new gutters and ended up exploring solar for his house. Tony walked him through options in an honest, professional, no-pressure way, so he and his partner gathered a few estimates over the next few months. Tony’s quote came in toward the lower end — and he went up on the roof to inspect both shingles and gutters; the roof was in good shape while the gutters did need replacing (which David already knew). They proceeded with the install, and a year later the outcome was dramatic: annual electric costs fell from over $2,000 to just $26 last year, despite running the air conditioning all summer. The detail that sticks: a salesperson who checked the roof and gutters before bidding, and an electricity bill that almost disappeared.

Shanon just had a Decra metal roof in chestnut installed on her home — the job finished today, and she couldn’t be happier. She chose Western Sierra after seeing so many of their roofs around the neighborhood and hearing neighbors praise the company and its hands-on owner, Tony; she liked him enough that she never bothered collecting other bids. Tony delivered a prompt, reasonable estimate and never pushed her while she took her time picking the color. Tyler and his crew stood out for their skill and organization: the team moved efficiently, coordinated the work so things flowed, and cleaned up thoroughly at the end of every day. In the end she ended up with the exact roof she wanted — a Decra chestnut system — installed by a crew known locally for both craftsmanship and attention to detail, with the daily cleanup leaving a particularly strong impression.

Siu K. hired Western Sierra to clean the gutters on his two‑story building two years ago and paid $300. He watched a single worker climb the ladder, toss away the obvious debris and leave without running water through the system or checking the downspouts. Now one gutter is badly clogged and water pours off it like a waterfall — surprising on a house with no tall trees nearby. The crew also pressed him hard to buy their solar panels, which he avoided. The lasting image: a $300 “clean” that skipped basic checks and left him dealing with a second‑story overflow.