97Trust Score
WattBot

Western Solar reviews

CALIFORNIA / POWAY
Western Solar
154 Reviews • 1 Location 20,482 Data Points Processed

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The Verdict

Western Solar doesn't just install panels and disappear. We analyzed reviews spanning over a decade and found a company that stays engaged with customers years after the final invoice. One homeowner's inverter failed five years post-install, and a staffer named Dana resolved it immediately. Another expanded from 15 panels to 41 after buying an electric car, cutting their monthly bill to $8. The workmanship score is perfect because the crews actually earn it: 95 reviews mention quality installation, and we couldn't find a single complaint about shoddy work. What sets them apart is the service department. Most installers subcontract maintenance or ghost you after warranties expire, but Western Solar employs full-time technicians who answer questions, troubleshoot apps, and help customers add batteries years later. One reviewer swapped out lead-acid batteries for lithium a decade after install because the original cabling was so well done. If you want a installer who'll still pick up the phone when your system hits its tenth birthday, the local premium is justified.

If you're comparing purely on hardware specs, any installer can bolt panels to a roof. But if you want a company that will help you troubleshoot your monitoring app three years from now or talk you out of a battery system you don't actually need, Western Solar's long-term support is worth the investment.

Reviews That Shaped Our Verdict

Damian Pro
GoogleSep 7, 2023

Damian Pro put solar on his home in 2017 to shrink his electric bills and do his part for the planet, and he chose a local installer based on their reputation. He found Western Solar lived up to that reputation: when an inverter failed in 2022, Dana stepped in and sorted the problem immediately, and in 2023 they took a careful look at adding a Tesla battery only to advise it wasn’t the right fit for his usage — a recommendation that ended up saving him money. The combination of fast, hands-on service and straightforward advice stuck with him, and he still points to their tagline, "Integrity and Craftsmanship," as an accurate summary of the experience.

Verified CustomerLong-term CustomerRecent
Paul Shmotolokha
GoogleAug 25, 2023

Paul Shmotolokha had Western Solar install a 3 kW solar system with battery backup on his cedar-shake roof ten years ago. He discovered the array has continued to operate flawlessly over a decade, and this year he was able to swap out the original lead‑acid batteries for lithium units from New Use Energy by himself because Western Solar had run the battery cabling so cleanly and accessibly. The panel work had been tricky because of the roof material, but the crew navigated the challenges and left a neat, durable installation. What stands out for him is the workmanship on the electrical side—the quality of the cabling turned a long-term system into one he could confidently upgrade on his own.

Verified CustomerLong-term CustomerRecent
John Sullivan
GoogleSep 28, 2023

In early 2023 John Sullivan began exploring PV panels for his ranch-style home and, after a PSE referral, chose Western Solar. He discovered the team communicated clearly from the start: designer Theo built a tidy, no-frills layout that met the household’s needs, and the crew installed a 24-panel array a few weeks earlier than originally scheduled while carefully protecting the asphalt shingles and running wiring out of sight. The project required an upgraded electrical panel, and when one circuit went dead after installation, John reached out and was connected immediately to Theo and project manager Brady. Even on the Friday of Memorial Day weekend Brady offered to send a crew; after a quick assessment they judged the issue non-urgent and returned the next workday to fix it. The system went live in early June and produced exactly as expected, and Western Solar kept helping afterward — assisting with the solar loan and following up on questions. What lingered most for him wasn’t just the clean installation but the holiday-era responsiveness and the sense that the company will support the system over time under its 25-year warranty.

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Google
112 Reviews · 1 Location
4.9/5
SolarReviews
31 Reviews · 1 Location
4.5/5
EnergySage
12 Reviews · 2 Locations
5.0/5
Yelp
6 Reviews · 1 Location
5.0/5
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.9/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 18 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Steve Ince
GoogleMay 9, 2025

Steve and Lynn turned to Western Solar several times over the years, beginning with a 15-panel system on their home. He found the crew consistently knowledgeable, timely and efficient, so when they switched their gas appliances to electric and bought a fully electric car they expanded the array to 41 panels. The larger system shrank their utility payments to about $8 a month, a drop that made the repeated work and upgrades feel worthwhile. He still points to that tiny monthly bill as the detail that sticks with him.

PositiveVerified CustomerLong-term CustomerRecent
Beth A.
YelpMar 5, 2025

Beth A. had the company install her original solar system nine years ago and recently brought them back for an upgrade on the same home. She discovered the service stayed excellent and that the team never pressured her to purchase during the upgrade. The lasting impression: a firm that maintained quality and a low‑pressure approach across almost a decade, so returning customers get the same attentive, no‑hard‑sell experience.

PositiveVerified CustomerLong-term CustomerRecent
Maxwell Eldridge
GoogleFeb 22, 2025

Maxwell first put solar on his farm 13 years ago; that original array quietly trimmed his bills and never gave him trouble. After moving into town he chose Western Solar again and ended up with a system that delivers roughly twice the output while costing about half as much as the old installation. The crew ran a professional job and completed the install ahead of schedule and under budget. What sticks with him is the combination of much higher performance for far less money, plus a painless, early finish to the project.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction