Wicks Roofing and Solar reviews

Stefan watched Julian take his mom through the initial inspection and estimate with real patience, then saw the crew handle a tricky wrinkle before the job even started: the leased panels had to be removed first, and the solar panel company keeping that appointment was anything but predictable. Rather than let the delay drag on, they adjusted fast, showed up the next day with extra hands, and finished the whole project in just two days instead of the expected three or four. That kind of flexibility, paired with how smoothly Julian handled the walkthrough, made the process feel unusually well managed.

Niki Munoz had originally come to Wicks through a local contractor, and the detail that stood out most was what happened long after the install. After Wicks put in both a solar system and a roof on the home, Victor Romero from the solar division unexpectedly reached out to let her know one of the panel inverters had gone out and offered to come replace it. That kind of proactive follow-up made the company’s support feel real, not just promised on paper.

Juanita hired the company to install a new roof on her home; the work looked solid at first. A few years later she discovered major problems and began calling repeatedly. For two years she kept being told someone would come “next week,” but visits never happened — except for one brief inspection by Justin, who looked and left without following up. Despite having spent thousands on the roof, she ran into stonewalling and a clear lack of effort to make repairs. What lingered for her was not the initial installation but two years of empty promises and a single, unfulfilled visit from Justin.

Abe Botros has relied on Wicks for several years to install solar on his home, handle roof repairs, and keep the system maintained. Over that time he’s received steady, responsive service rather than one-off fixes. Most recently Victor Romero came out to service the solar electrical panel; he completed the work cleanly, explained what he did, and was pleasant to interact with. Michelle Caramadre has been the dependable contact for questions and follow-up, always helpful and quick to assist. The lasting impression for him is practical: consistent technicians and staff who make ongoing care and communication easy.

Vince Fonte called Wicks when his solar inverter started acting up; technician Jonathan Hernandez diagnosed the problem quickly. Jonathan ordered the replacement part, and when it arrived he phoned and replaced it the same day. He has relied on Wicks for several years for both roofing and solar, and credits their responsiveness—especially the quick diagnosis and same-day repair—for keeping him as a customer.

Mark turned to this company twice over the years to replace two roofs on his home. He came back because each project finished quickly and the crews delivered solid, high-quality work. He was particularly grateful to Justin for making the process smooth — what stayed with him was the fast turnaround and the personal attention from Justin.

Debbie chose Wicks Roofing & Solar to add a Tesla Battery Backup to her home and found the whole team unusually coordinated from the first estimate through final sign-off. Mason Stanley showed up quickly with a clear estimate and walked her through every detail of the battery system. Jose Lopez handled the installation—friendly, courteous, and meticulous—leaving the roof and yard spotless and outlining the next steps before he left. Michael Highnote returned to finish the hookup, met with the PGE inspector to secure approval, and took the time to connect and explain the phone app so Debbie could monitor the system herself. Project manager Michelle Caramadre stayed involved the whole way, answering questions, keeping the timeline on track, and smoothing each handoff. The outcome: a clean, professionally installed Tesla backup, PGE approval, and phones hooked into the system so she could start using it immediately.

Bruce chose Wicks for a residential rooftop solar install and watched the team manage the whole process with clear communication and professional attention to detail. The crew completed the work efficiently and stayed responsive whenever scheduling or permit questions came up. He singled out Dan V. and Marco P. for their skill, friendliness, and willingness to patiently walk through every question. What stuck with him was the team's personal touch—competent installation paired with customer-focused answers—so the project never felt rushed or confusing.

Larry ended up dealing with a frustrating solar install that never got handled right the first time. The person who approved the job never showed up for the installation, and the company came back later wanting to tear it out and reinstall it because of their own mistakes. For him, that pointed to a project with serious management problems and almost no quality control, the kind of breakdown that leaves a homeowner wondering who was actually checking the work before it went on the roof.