Williams Electric reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Williams Electric solves the problems other electricians can't. We analyzed hundreds of reviews and found the same pattern over and over: customers tried one or two contractors first, got nowhere, then called Geoff Williams and had power restored within hours. In one case, two warranty-approved electricians spent 30 days failing to fix daily outages before Geoff diagnosed the issue on arrival and resolved it in four days. We couldn't find a single complaint about his technical knowledge. He diagnosed a 600-degree wire inside a defective breaker box at 7 a.m., replaced the panel that day, and explained why Stab-Lok boxes are fire hazards. In 169 reviews praising workmanship, customers described him spotting wrong-thread ground screws in junction boxes and double-lugged panels that inspectors missed. He troubleshoots over FaceTime to save you a service call (one customer restored fridge power on a holiday weekend via video chat), and when he does panel work, he returns two years later to fix a tripped breaker for zero dollars. The communication style is direct, not chatty, which some reviewers mistook for roughness until they saw the finished work.
If you need an electrician who'll drive over on a Saturday to replace a burnt bus bar before your house catches fire, this is your contractor. You won't get a polished sales pitch, but you will get someone who notices defects other licensed electricians walk past.
Reviews That Shaped Our Verdict
Chris R. hired Geoff to upgrade his electrical panel and install an EV charger; Geoff worked solo in the heat and finished in a little over a day, with all permits approved without issue. Two years later a breaker started tripping every time he ran the washing machine, so he reached back out — Geoff showed up within 24 hours, diagnosed the problem and repaired it. Geoff charged $0 for the visit. The detail that sticks is that quick, no-cost return: a clear example of a tradesperson standing by his work.
After two failed visits from warranty-assigned electricians and 30 days of waking up to a powerless house, Donald called Williams Electric. Geoff arrived the same day, quickly diagnosed the recurring outage and fitted a temporary repair while laying out clear options. Less than four days later he returned and fixed the underlying problem, ending the daily power interruptions. Geoff even phoned afterward to confirm the repair held up. The thing that stood out was the combination of a same-day response, thorough explanation of choices, and a follow-up call — a hands-on, punctual approach that turned a month-long headache into a quick, dependable solution.
Kevin had already been warned by a handyman that his old fuse panel was undersized and outdated. A few weeks later he started hearing strange noises from the panel, and last week the dryer tripped a breaker that wouldn’t reset — the clothes were cold by the time he noticed, but the fuse box was blisteringly hot and still hot an hour later. Having survived an electrical fire before, he knew how a hot wire can ignite insulation along its length, so at 7 a.m. he searched Craigslist and found an ad that literally read "call me now." He phoned Geoff, who told him to shut all the breakers off immediately and warned the wire was probably around 600 degrees (paper burns at 451). Geoff arrived that same day, removed the defective Stab‑Lok fuse box, and installed a replacement; Kevin learned why Stab‑Lok panels have such a bad reputation and that breakers should trip quickly, not after a wire overheats. Geoff’s experience showed — he began working for his electrician father at age ten and is a master electrician — and his estimate matched what the handyman had suggested. Kevin left with a safe, replaced panel and the lasting impression that the right, experienced electrician answering a 7 a.
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Performance by Work Type
How We Got To Trust Score 83
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 17 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Jonathan blew out a wall outlet with a space heater in his son's room. Less than 24 hours later he had the outlet repaired after Williams Electric answered the automated Yelp message he sent and arranged an appointment over the phone without fuss. The electrician showed up on time, worked professionally, and completed the repair at a reasonable price. The quick response and smooth scheduling stood out — the whole job, from first contact to a working outlet, wrapped up in under a day.
Ann D. bought her first house in Richmond 20 years ago—a 1942-built place that still had all its original wiring—and needed a full electrical overhaul: new GFCI outlets, more receptacles in every room, and an updated main panel. Her realtor at Red Oak Realty recommended Geoff from Williams Electric. Geoff showed up, scoped the job, and completed a major upgrade to the entire house in a single day, leaving her impressed by his punctuality, efficiency, and high-quality work. For two decades she had no electrical problems. A week ago the house started misbehaving: kitchen outlets and overhead lights flickered and dimmed, the microwave and washing machine began beeping when idle, and intermittent failures grew steadily worse until half the house lost power—central heat and laundry stopped working. She called Williams Electric; Rhonda answered, consulted with Geoff, and Geoff suspected a loose or missing hot strand at the pole or weather head where PG&E’s supply meets the house. He urged her to have PG&E check the pole, the weather head, and the panel. She followed that advice. The first PG&E technician left a written report saying everything looked fine, but the problems kept ramp‑
Skip has relied on this company many times over several years. He found Geoff consistently quick to respond, punctual, and effective at fixing problems. One July 4th weekend, Geoff showed up on a Saturday morning to help with a faulty kitchen hood; after spending about an hour diagnosing the issue he discovered it wasn’t electrical and declined payment for the visit. The standout detail for Skip wasn’t just the prompt holiday service but the honesty and follow-through—someone who will come out on a weekend, work through a problem, and not charge when the issue falls outside their scope.