80
Trust
Score
WattBot

X Roofing and Solar reviews

TEXAS / DALLAS
X Roofing and Solar
139 Reviews • 1 Location 18,487 Data Points Processed

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The Verdict

X Roofing is the company you call when your insurance claim gets denied and you need someone to fight back. We analyzed over a hundred reviews and found two patterns that stood out: their reps don't give up when adjusters say no, and their crews finish whole roofs before lunch. Christopher Vidales spent months pushing a claim through after the homeowner's insurer initially refused coverage, then secured an upgrade on top of the approval. Another customer watched their neighbor's roof and their own get completed in a single day. We couldn't find a single complaint about missed deadlines or poor follow-up. Eighty-two reviews specifically mentioned seamless project management, and 63 praised the post-sale support without a single negative comment in the mix. The workmanship scores held steady across roof replacements, solar installs, and insurance jobs alike. If you've been burned by a contractor who disappeared after signing, this is the crew that texts back within the hour and shows up when they say they will.

If you need an installer who'll camp out on your insurance claim until it gets approved, X Roofing is a solid pick. You won't get the cheapest quote in town, but you will get a crew that finishes on schedule and stays reachable after the install.

3 Stories That Stood Out

1. Havyn Huynh
Google | Nov 8, 2025 |

Havyn discovered her insurer judged the roof damage too minor to justify a replacement. She brought in Chris V., and he kept working on her behalf for a couple of months until the carrier reversed course. He not only got approval for a full replacement but also secured an unexpected upgrade. What stuck with her was his persistence and professionalism—he wouldn’t let the initial denial stand, and she walked away with a better outcome than she’d expected.

2. iAM_K_oS The Great
Google | Oct 25, 2025 |

iAM_K_oS The Great watched the crew finish both his roof and his neighbor’s roof in a single day — a striking bit of efficiency that set the tone for the whole job. He experienced steady, attentive service from start to finish, and the company took care of getting all of the insurance claims resolved on his behalf. What lingered most was the speed and thoroughness: two roofs completed in one day and all paperwork handled so he could move on without more calls or headaches.

3. Rocio M Avila
Google | Aug 9, 2025 |

Rocio worked with Adrian Gutierrez and discovered a level of professionalism and commitment that didn’t match his age. She watched him personally oversee a roof repair plus the removal and reinstallation of the solar panels, coordinating each step so the work progressed efficiently and correctly. He showed up on time, kept communication open throughout the process, and repeatedly went the extra mile to make sure details were handled. His upbeat attitude and steady work ethic kept the project organized rather than stressful. In the end she walked away with a properly repaired roof and correctly reinstalled panels — and the clear reassurance that one person had managed the job from start to finish.

Platforms Monitored

Google
139 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 80

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Unnatural Review Patterns

Some periods had unusually high review activity.

What You Can Expect

01

1. Terry Placker
Google | Jun 11, 2025 |

Terry Placker has been in roofing since 2019, and from the very first house he worked on he discovered this company’s labor crews showing up on every project — residential, commercial, and specialty. He counts Adam Ortiz as a close friend and a true professional, and he found David, Jose, and Oscar to be equally dependable team members. Oscar took on the administrative coordination and quickly became the glue that keeps jobs moving: on a recent project Terry leaned on him for scheduling and watched Oscar repeatedly straighten out timelines and logistics. Whenever Terry reached out, one of the crew answered without hesitation, handled the issue, and followed through. For contractor work across Texas and nearby states he now calls these crews directly instead of shopping around, and for solar work — anything from detach/resets to customer installs — he contacts Adam Ortiz himself. The detail that sticks with him: Adam handles the solar side, and Oscar will lock the schedule down.

2. Gina B.
Google | Nov 19, 2025 |

Gina chose X Roofing & Solar for a roofing and solar job on her home and walked away very pleased. Jay Aguirre took the lead, walked her through every step until she understood how everything worked, and repeatedly went above and beyond his duties. He stayed reachable day or night whenever questions came up, demonstrated strong technical knowledge, and earned her trust. His boss, Ross Riker, also left a pleasant impression during the process. Gina plans to recommend the company to family and friends and has made them her go-to for future projects — what stood out most was Jay’s round-the-clock availability and willingness to explain each step.

3. gilbert morales
Google | Nov 8, 2025 |

Gilbert Morales hired X Roofing to replace his roof and add solar to his home. Christopher guided the project from initial planning through installation, and he found the team kept communication clear while coordinating both jobs. The work wrapped up on time, leaving him with a new roof and solar array installed professionally. The memorable part was having a single point of contact who smoothed two major projects at once so he always knew what to expect.

02

1. Terry Placker
Google | Aug 10, 2025 |

Terry has leaned on Adam Ortiz and X Roofing and Solar since he entered the industry in 2020, building a partnership that became central to his business. Over the last few years he and Adam’s crews have completed more than 1,500 roofs—commercial and residential—across Arizona, Texas (Dallas, Houston, Brownwood, Austin, Lubbock), Arkansas, Oklahoma, and Utah. He credits those labor teams with being a cornerstone of his success, delivering consistent professionalism and high-quality work on every project. Special praise goes to Crew Chief David and to Jose, Adam’s right-hand man, both described as dependable, skilled, and a pleasure to work with. For anyone who needs reliable, seasoned labor crews, reach out to Adam and his team—and tell them he sent you.

2. Rocio M Avila
Google | Aug 9, 2025 |

Rocio worked with Adrian Gutierrez and discovered a level of professionalism and commitment that didn’t match his age. She watched him personally oversee a roof repair plus the removal and reinstallation of the solar panels, coordinating each step so the work progressed efficiently and correctly. He showed up on time, kept communication open throughout the process, and repeatedly went the extra mile to make sure details were handled. His upbeat attitude and steady work ethic kept the project organized rather than stressful. In the end she walked away with a properly repaired roof and correctly reinstalled panels — and the clear reassurance that one person had managed the job from start to finish.

3. David Alvarez
Google | Nov 6, 2024 |

David Alvarez enlisted JR and Cesar to handle his first-ever roof insurance claim on his home, and they took care of the process from start to finish. They walked him through the paperwork, handled the details, and smoothed out every worry so the whole experience felt surprisingly effortless. He left impressed by their level of service, praised them openly, and is now even exploring solar options because their customer care gave him confidence to move forward with a bigger project.

03

1. Karen Segovia
Google | Nov 6, 2024 |

Karen hired X Roof and Solar to replace her roof and add solar panels to her home. From the initial consultation through the final installation, the crew walked her through every step with patience and clear explanations, answering questions until she felt confident about the plan. They moved efficiently, brought solid technical know‑how, and completed a high‑quality roofing and solar system. Within weeks she noticed lower energy use and an improved look to the house. The detail that stuck with her most was the team’s thorough, patient guidance that made a complex project feel straightforward — and the immediate, visible payoff.

2. Erick Hernandez
Google | Nov 6, 2024 |

Erick Hernandez signed up for solar and walked away surprised: the installer replaced his roof at no charge as part of the panel installation, then handled the solar system so thoroughly that his utility statements started showing a negative bill. He ended up with a brand-new roof and an aggressively undercut electricity bill, and the ongoing care from the company made the whole process feel effortless.

3. Eric Rodriguez
Google | Nov 24, 2025 |

Eric entrusted Alan Vazquez with a roof project and found the whole process quick and easy. Alan handled every step, kept communication clear, and finished the work fast and reliably. He even stepped in to help a family friend during the process, a personal touch that stood out. He left impressed by the dependable, hands-on approach — the family-friend assistance is the detail that stuck with him.

Long-term Satisfaction

Recent customers rate X Roofing and Solar 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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