Yorkshire Roofing reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Yorkshire Roofing is not worth the risk. One apartment manager watched crews blindly shoot thousands of screws into a flat roof, shorting electrical for 22 units, then got stuck with a 50% cost overrun when the owner refused accountability and threatened to abandon the half-finished job. Another homeowner came home to find workers had smashed her hummingbird feeder, ripped up walkway lights, and stuffed the broken glass behind a bush with zero acknowledgment. We found 49 mentions of solid workmanship on completed roofs, but 15 reviews describe chaotic project management. The crew quality is a coin flip. You might get thorough pros who confirm appointments and take before-and-after photos, or you might get workers who park trucks blocking your garage, ignore requests to move equipment, and scatter nails in your landscaping for months. Nine customers report unanswered callback requests for leaks or repairs after payment cleared. (One roof sat under a tarp and sandbags for weeks while voicemails piled up.) If you need a roofer who'll actually show up when something goes wrong, keep looking.
If you're weighing bids, cross this one off. The workmanship might be fine, but the supervision gaps and post-sale ghosting create too much downside when a roof leak hits at 2 a.m. and no one picks up the phone.
Reviews That Shaped Our Verdict
Arthur had his roof redone about ten years ago by Yorkshire—installation was prompt and the work held up at first. Several years later he discovered a single spot that started leaking. After repeated calls Yorkshire sent Lyle S., who arrived during a rainstorm, photographed the leak in full flow and left a time-and-materials estimate. Despite many follow-up calls he couldn’t get anyone at Yorkshire to return calls to schedule the repair, so the roof remains covered with a tarp weighed down by sandbags. The crew was quick to install the roof, but the lack of reliable post-installation service left him with a temporary tarp as the lasting reminder, and he won’t hire Yorkshire again.
Michael Vollmer hired the company to replace a large flat roof on an apartment complex he manages. On day one he discovered crews drove thousands of large screws through the existing roof decking to secure an underlayment, and those screws shorted the building’s electrical system—one apartment lost power within the first hour. When he confronted Kenny (the owner or project manager), Kenny refused responsibility and threatened to pack up and leave unless management paid for an electrician. With 22 units without power, he felt forced to hire emergency electricians at great expense; the repairs took several days. Without power they also had to put tenants in hotels and reimburse spoiled food, and Kenny then charged an enormous sum to tear off and replace roof sections already installed to fix the problem. The final re-roof cost landed about 50% above the estimate and created intense stress for everyone involved. Crews had also cut a long channel along the roof’s length and covered it only with a flimsy plastic membrane, leaving seams everywhere—he fears a single leak could flood multiple apartments and be hard to trace. They filed a complaint with the licensing board and were stunned—
During a week-long re-roofing of her condo complex, Betty W. found the contractor the HOA picked for its low bid to be strikingly careless and poorly supervised. The crew had been on site for more than a week and still had about four days to go; she expected noise and mess, but not the routine disregard for residents’ access and property that followed. She repeatedly encountered ladders and a large truck parked directly in front of her garage despite telling workers she needed to get her car out at times. On one morning a truck blocked the roadway while she tried to leave for work; it took ten minutes to get someone to move it, and the crew reacted as if the request was an annoyance. The moment that crystallized her frustration came three days into those incidents: a worker was on her back patio removing rotted wood, and her hummingbird feeder vanished. She later discovered shards of the feeder stuffed behind a bush and broken glass left where someone could have stepped on it. The man working there did not speak English, so she had to seek out someone else to report it; only the next day did a supervisor named Kenny show up with a replacement feeder and an apology. She also发现
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Performance by Work Type
How We Got To Trust Score 68
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 17 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Perry S. needed a new roof and wanted solar about ten years ago; a friend in the roofing supply business recommended Yorkshire so he could get both jobs done by one crew and avoid any finger-pointing if a leak appeared. Yorkshire replaced the roof and installed the original solar system, and a decade later the Owens Corning shingles began exposing fiberglass. When Owens Corning refused to honor the premium warranty, Kenny and Tony at Yorkshire stepped in, arranged a replacement that met the manufacturer's requirements, and covered the cost themselves. That no-cost roof replacement — taken on by the installer when the manufacturer would not — became the defining moment of the relationship. Later, Perry returned to Yorkshire to expand his solar array and add battery storage; Tony and his crew handled the install cleanly and professionally. He has sent many friends their way, and what sticks with him is Yorkshire’s willingness to stand behind their work and fix a major problem without passing the customer around.
Michael Vollmer hired the company to replace a large flat roof on an apartment complex he manages. On day one he discovered crews drove thousands of large screws through the existing roof decking to secure an underlayment, and those screws shorted the building’s electrical system—one apartment lost power within the first hour. When he confronted Kenny (the owner or project manager), Kenny refused responsibility and threatened to pack up and leave unless management paid for an electrician. With 22 units without power, he felt forced to hire emergency electricians at great expense; the repairs took several days. Without power they also had to put tenants in hotels and reimburse spoiled food, and Kenny then charged an enormous sum to tear off and replace roof sections already installed to fix the problem. The final re-roof cost landed about 50% above the estimate and created intense stress for everyone involved. Crews had also cut a long channel along the roof’s length and covered it only with a flimsy plastic membrane, leaving seams everywhere—he fears a single leak could flood multiple apartments and be hard to trace. They filed a complaint with the licensing board and were stunned—
Maureen Z. hired Yorkshire Roofing to install a rooftop solar system and add extra insulation in her ceiling, and she walked away extremely satisfied. She returned to the company after a prior job in 2012, when Yorkshire installed a Gerard (Boral) roof and new gutters that she still loves — and this recent project matched that same level of quality. Dan Nelson handled the estimate, taking time to explain how the system works, the costs, and the project scope in clear terms. Tony Ehrhorn ran the job from start to finish, answered her texts almost immediately, and smoothed any questions or concerns along the way. The installation crew showed up skilled and conscientious, kept the site tidy each day, and left things clean when the job finished. The thread that tied both experiences together was consistent professionalism and workmanship — and the 2012 Gerard roof that still looks great serves as a memorable proof point.