Your Energy Solutions reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Your Energy Solutions is a safe bet if you're willing to wait a little longer for a smaller company that actually picks up the phone. We found 94 reviewers who praised the hands-on attention from co-owner Jim and engineer Lou, who walk customers through equipment trade-offs without the sales pitch common at national chains. One homeowner spent three years with zero contact, then called about a mysteriously offline system and had a technician at the door within days tightening breaker connections. The follow-through is where YES separates itself: 71 reviews mentioned post-install support, and we couldn't find a single complaint about them ghosting a service call. Franki in the service department appears in dozens of reviews for solving inverter bugs, chasing down manufacturer warranties, and returning calls from his kid's soccer game. The downside is project management. Sixteen customers noted inefficient handoffs between departments, permitting delays that require you to stay on top of the timeline, and monitoring tools that don't always catch system downtime before you do. If you want the cheapest quote or the fastest permitting, you'll find it elsewhere. But if you'd rather pay a bit more to work with people who'll still troubleshoot your system three years later without an appointment runaround, YES delivers where it counts.
If you're the type who prefers a text chain with a project manager over calling a 1-800 number, YES is worth the premium. You may need to nudge the process along yourself, but when something breaks years later, they'll actually fix it.
Reviews That Shaped Our Verdict
Suchitra spent a lot of time vetting a home solar system—building multiple Excel models and comparing options—and ultimately chose Your Energy Solutions. She has been a customer for more than four years. Although the company wasn’t the lowest on total cost of ownership, she chose them because Jim and Praveen focused on educating her about the system instead of pushing a sale. Over the past four years she only grew more confident in that decision: the thing that set the experience apart was their customer care. When she asked for support they responded promptly, and their proactive monitoring picked up and fixed problems before she even noticed them. For her, the monetary premium paid up front was worth the ongoing peace of mind—especially the team’s habit of catching issues early so she didn’t have to chase solutions.
Kevin K. had a Grape Solar array with Enphase microinverters — purchased through Costco and installed by Your Energy Solutions about three years ago — mounted on his steel-tile roof. The project stalled briefly while final drawings and the city permit were sorted, but once crews got started the install moved quickly, and even the local building inspector complimented the workmanship. The system delivered as expected for years until a few weeks ago, when an unrelated home electrical issue prompted him to flip the system breakers off and back on. A little later he discovered via the Enphase monitoring that the panels were no longer exporting to the grid. He reached out to Jim Gitas, who replied promptly with troubleshooting steps; when those didn’t resolve the problem, Jim arranged a technician visit. The tech ran a system check, tightened the breaker connections, and had the system back online and producing. Kevin was particularly impressed that, despite three years without contact, a quick troubleshooting exchange led to a fast service visit and a simple fix that restored generation.
This homeowner picked Your Energy Solutions (YES) to install solar on their house and then returned to them five years later for a capacity expansion after comparing bids from Sunrun and Tesla. They chose YES because the company worked within their constraints, offered a competitive quote, and came with positive word-of-mouth from another customer. Over more than five years they discovered two things that mattered most: YES truly backs customers when problems arise, and the crew knows how to make the system work. The standout detail of the experience was the service-level help they received during problems. When project workflows proved inefficient and departments operated in silos, the homeowner learned to stay involved and keep direct contact with a higher-up. On the second installation a service rep named Franki consistently stepped in to straighten things out and answer questions. When monitoring and inverter issues cropped up with their central SolarEdge inverter, a technical specialist, Amit, provided non-obvious help: he walked them through free cloud-based monitoring, helped configure the inverter, coached them on reboot procedures to recover from errors, and even worked直
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 85
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Nicole H. and her family were shopping for a local, established solar installer and chose YES after meeting Praveen, a sales rep who’s been with the company for over a decade and who also has solar himself and lives in the area. She teamed up with Praveen in late 2023 to have a system designed around their actual usage, and the design proved remarkably accurate: their 2024 annual true-up came to just $60 (about $5 per month) while the system delivered roughly $4,500 in savings that year. She still reaches out to Praveen whenever questions pop up, and the big reasons they picked YES were clear — a solid product, an in-house crew (no subcontractors), and customer support that stays responsive after installation.
Jacob first hired the company to install solar on his home, and when he wanted battery backup five years later he went back to the same team. He found the conversations focused on fitting options to his needs rather than on pushing upgrades; the crew walked him through the choices and costs in a calm, straightforward way. Throughout both projects they kept him informed about each step, explained what would happen next, and—importantly—didn’t promise faster timelines than they could deliver. What stuck with him most was that steady, realistic communication: it was enough to bring him back years later and leave him with both solar panels and a battery system that matched the expectations they had set.
Ks W. installed a solar system with YES two years ago and discovered the energy produced fell short of the guaranteed output in the contract. They reached out to YES and were connected with Andy, who guided them through the follow-up and arranged changes to boost the system’s generation. After Andy’s intervention the homeowner watched May and June production climb above the figures from 2024, turning an underperforming system into one that met the company’s promise. The concrete rise in May–June output ended up being the detail that proved YES honored the guarantee.