ABC Solar reviews

Shawna O. has lived with the company's solar system for just over ten years and found it entirely trouble-free. She discovered that Brad showed up on time, patiently answered every question during the process, and remains accessible years later. The installation has required no repairs, and Brad's ongoing responsiveness made the experience feel supported long after the work was finished. Because the equipment kept working and a real person stayed available, she routinely refers the company when neighbors ask about solar.

Joel V. hired ABC Solar in 2016 to put a 24-panel rooftop PV system on his house, a project that felt riskier because his roof is concrete tile. He appreciated that owner Brad Bartz took a hands-on, somewhat unconventional approach: Brad walked him through the tile-roof mounting plan with diagrams, tackled the permitting and HOA hurdles he cared about, and then delivered exactly as promised — Joel climbed into the attic during a torrential winter 2017 storm and found no sign of leaks. He sized the array to run the house (with conservative AC use in summer) and to charge an electric car they drive about 1,200 miles per month. The system ended up producing roughly 13,000 kWh a year — about $3,250 worth at $0.25/kWh — so for almost two years he’s only paid the utility’s $10/month grid hookup fee. He also purchased the Secure Power Supply option, which provides about 1.5 kW at 120 V during outages; it wasn’t immediately obvious how to get it working, so he experimented until he figured it out and wrote down instructions for future use. Brad remained available whenever questions came up, and a neighbor who watched ABC work on Joel’s house later hired them and was satisfied too. What

Bon P. expected a functioning solar system for their home but ended up chasing the installer for years. They encountered repeated promises that never materialized and were repeatedly ignored while the system failed to perform as promised. After years of trying to get the company to finish the job, they hired a different solar firm to complete the installation. The lasting takeaway: the system only got finished when a second company stepped in after the original installer abandoned the project.

Stephen U. has lived with his residential solar system for three years and remembers the process as a thorough, down-to-earth sales and installation experience. He shopped the project widely—giving small local outfits and big-name firms a shot—then picked ABC after multiple bids; their proposal wasn’t the cheapest, but it felt fair, competitive and, above all, honest. Brad and Mike handled the job; Brad patiently walked him and his wife through every detail in plain language and even brought in the HERO program representative so they could understand the tax breaks and financing options. That attention paid off: the system went in with zero down, no payments for the first year, a tax credit, the ability to sell excess power back to the grid, and tax write-off benefits. Brad chose what he considered the most cost-effective, efficient components available at the time, and the installation itself was quick and tidy. Three years on, Brad still answers Stephen’s calls for support—a level of follow-through that stuck with him and is the single most memorable part of the experience.

Bob L. had ABC Solar install a system on his new-construction home, and Brad and Mike bent their schedule around a slow general contractor so the work could be completed without holding up the build. A year in, the array has been running smoothly with no problems. He compared prices and service from all the major companies before choosing ABC Solar and has been satisfied with the decision. The most striking outcome: his monthly electricity bills have gone negative — SCE now owes him money for excess generation. He thanked Brad and Mike for their flexibility that made it all possible.

Deborah R. has had her solar system for years — it wasn’t installed by ABC Solar — but when one of her inverters stopped working she turned to them for help. Brad and Mike came out; Mike contacted the manufacturer, arranged a warranty replacement inverter to be shipped, and swapped the unit himself. She paid a $130 service call at the time, and then about a month later ABC Solar mailed her a check for the full $130 after the manufacturer reimbursed them. What lingered for her wasn’t just the quick fix but the company’s honesty and transparency — they told her they’d been paid and refunded the fee, a gesture she found unusually straightforward.

Liisa H. discovered that a poor installation by Ameco Solar had left her roof in need of repair and forced the panels to come down. She needed a contractor to remove the array for the roof work and reinstall it afterward, and turned to ABC. ABC removed and later put the panels back for a very reasonable price. Because they were handling a large volume of PV work after the regional landslides, the reinstall stretched out over a few months, but they kept her informed throughout and delivered excellent workmanship. She ended up with a properly reinstalled system and, more than anything, remembered the steady communication during the months-long wait.

John N. had a rooftop solar system installed nine years ago, and when the original installer went out of business his warranty effectively disappeared. When the system started having trouble recently he called about half a dozen companies; most tried to push a full equipment replacement. ABC Solar agreed to come out and troubleshoot instead. Their team quickly traced the problem to a wiring failure — burned connectors — repaired the wiring on site, and then worked directly with Enphase, the system manufacturer, to identify and source the failed components. ABC arranged for those parts to be replaced under warranty, handled the paperwork, and kept him informed the whole time. The crew came across as knowledgeable and friendly throughout. What stuck with him was that ABC fixed the real problem and navigated the warranty work rather than immediately trying to sell a new system — he wishes he had used them from the start.

Kit called for a quote to replace a microinverter on an existing residential solar system and discovered the installer wouldn't take the job. They learned the company said it “has a hard time” working in Torrance and declined the work, then updated its service map to exclude the city. The same company had serviced their system before, so the sudden refusal and map change felt abrupt. The specific takeaway: homeowners in Torrance — even with prior service from this installer — should expect the company to refuse follow-up repairs.