77
Trust
Score
WattBot

Air Conditioning Unlimited reviews

NATIONAL
Air Conditioning Unlimited
38 Reviews • 2 Locations 5,054 Data Points Processed

Loading map...

The Verdict

Air Conditioning Unlimited delivers fast emergency repairs and clean installations, but struggles with follow-up when problems surface. One homeowner paid $5,100 for a coil replacement only to wake up to ceiling leaks and an attic full of water damage, the unit installed crooked so it never drained properly. Another customer spent two weeks calling for a simple leak repair and never got a callback. We found 22 reviews praising responsive scheduling and tidy work, yet 7 describe rude interactions or vanishing techs once the invoice is paid. During heat emergencies, they shine: one elderly customer got a next-day diagnosis and a new unit installed in three days during a July heatwave. For routine replacements, reviews mention fair pricing (one quote came in at half a competitor's estimate) and technicians who explain options clearly. But when installations go wrong, the pattern shifts to blame-shifting and radio silence. If you need a quick fix during a scorching week, they'll likely show up. If your new system starts leaking through the ceiling, you may be on your own.

If you're facing a working system that just needs maintenance or a straightforward replacement, their speed and pricing make sense. But if anything goes sideways after install, expect frustration. We'd want a stronger warranty track record before trusting them with a complex job.

3 Stories That Stood Out

1. Aubra C.
Yelp | Jul 30, 2024 |

Aubra C. hired the company to do a warranty replacement of the refrigerant coil on her air conditioner and paid $5,100 — a job that quickly turned into a major property disaster. She discovered an invasive leak that soaked her attic and living room ceiling, produced mold, and left multiple bottles of fluid in the attic that she identifies as urine. The crew also stepped on and broke custom-made recessed light cans and damaged the lighting and electrical while working above the ceiling. After the repair the air conditioner still did not work. She found the company had not properly drained refrigerant or any standing water, had not checked for clogs or other leaks before starting, and did not verify the unit ran correctly when the job was finished. An inspector and a second reputable air-conditioning firm inspected the damage on August 7 and verified the coil had been installed at a slant and was not aligned or correctly connected to the overflow switch and drain plumbing — the direct cause of the excessive leaks. Now she faces an additional $3,400 to have the coil removed, reinstalled correctly and the plumbing reconnected, plus extensive ceiling replacement: removal of ruined 


2. Susan H.
Yelp | Dec 23, 2024 |

Susan H. found herself without air conditioning in the middle of a heatwave and, fed up after her original installer's unit lasted only eight years, called Air Conditioning Unlimited on a coworker’s recommendation. She appreciated that they booked an appointment quickly and arrived on time; Ryan inspected the setup, took time to explain the issues, and discovered that the problem went beyond the compressor — inadequate ventilation and faulty ductwork likely caused the first unit to burn out early. The team agreed that she needed a new HVAC unit plus replacement ductwork and two ducted returns to balance airflow. David, Ryan and the crew returned as scheduled, completed the duct and unit swap, kept the jobsite tidy, and fine-tuned the system until it ran efficiently. Costs matched the estimate with no hidden fees, and the crew’s attention to detail and follow-through left a clear impression. The takeaway that stuck with her: fixing the ventilation (the two added returns and new ducts) addressed the underlying cause, so the new system should last far longer than the last one.

3. Rose C.
Yelp | Oct 27, 2024 |

Rose C. found herself scrambling when her elderly mother's air conditioner died in the middle of July's brutal heatwave. She called on Dave, Siroon and Ryan at Air Conditioning Unlimited; they diagnosed the problem the next day and had a brand-new unit installed three days later — at a price that felt very fair. When a friend was told by her usual company she'd have to wait three weeks, she directed her to ACU and a technician showed up in two days. A few months after that, the HOA maintenance man discovered a panel ripped off in heavy wind, and ACU was on site and repaired it within 30 minutes of the call. What stood out was the team's speed and reliability: same-week emergency installs, quick service for referred customers, and a half-hour turnaround for storm damage.

Platforms Monitored

Yelp
38 Reviews · 1 Location
4.2/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.2/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.6/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 77

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 15 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Aaron A.
Yelp | Oct 9, 2024 |

Aaron bought a townhouse in Valencia, California, in October 2022 and discovered the HVAC needed a full replacement. He obtained three estimates and chose AC Unlimited after comparing bids. Dave answered his many questions and walked him through the options; Dave and his crew remained polite and professional throughout the process. One competitor had insisted all the ducting needed replacement, but Dave explained why that wasn't necessary and saved him considerable expense. Dave’s quote landed at roughly half of the higher estimate, and the new system has run flawlessly since installation. He still measures the job by the clear savings and Dave’s straightforward assessment about the ducts—results that left him very satisfied with the equipment and service.

2. Jeff M.
Yelp | Jan 1, 2015 |

Jeff M. has needed AC and heating help at least half a dozen times over the past 15 years across different homes. Each time he turned to Air Conditioning.Unlimited and had Dave handle the work. He discovered Dave’s assessments were consistently dependable, giving the clearest, most reliable recommendations so he could make confident decisions. Over the years he came to think of Dave as a trusted friend rather than just a technician. The detail that sticks: when an HVAC issue pops up, his first move is to reach for Dave’s number because those recommendations have never steered him wrong.

3. R D.
Yelp | Jan 24, 2014 |

R D. has relied on Dave and his team for years to service both his home and his business. They respond promptly, explain work clearly, and have kept pricing fair — in short, years of work without a complaint. What really stands out is how the crew always lays out several options for a repair or upgrade and gives blunt, practical advice about what truly needs doing and what can wait. After multiple jobs, the combination of fast communication, reasonable cost, and no‑pressure, honest guidance is the detail that sticks.

02

1. sam c.
Yelp | Aug 21, 2024 |

Sam C. chose this company to install two mini-split units on his home after shopping several quotes and couldn’t find a better price. They discovered the installers handled the job with competence and integrity, and when a small Freon leak surfaced—an issue not caused by the crew—the team came out immediately and fixed it. Over the year since installation, the company has kept in touch with periodic follow-ups to make sure the units are performing as expected. Sam appreciated that owner Dave Hadaway stayed involved; what stuck with him was the prompt return for repairs and the ongoing attention after the sale rather than a one-off installation.

2. Susan H.
Yelp | Dec 23, 2024 |

Susan H. found herself without air conditioning in the middle of a heatwave and, fed up after her original installer's unit lasted only eight years, called Air Conditioning Unlimited on a coworker’s recommendation. She appreciated that they booked an appointment quickly and arrived on time; Ryan inspected the setup, took time to explain the issues, and discovered that the problem went beyond the compressor — inadequate ventilation and faulty ductwork likely caused the first unit to burn out early. The team agreed that she needed a new HVAC unit plus replacement ductwork and two ducted returns to balance airflow. David, Ryan and the crew returned as scheduled, completed the duct and unit swap, kept the jobsite tidy, and fine-tuned the system until it ran efficiently. Costs matched the estimate with no hidden fees, and the crew’s attention to detail and follow-through left a clear impression. The takeaway that stuck with her: fixing the ventilation (the two added returns and new ducts) addressed the underlying cause, so the new system should last far longer than the last one.

3. Carol B.
Yelp | Dec 4, 2024 |

Carol B. hired Dave and his crew to replace an old 1980s unit that sat in a very difficult area to get to. They tackled the install, working long hours into the night while keeping her updated and remaining calm and professional throughout. She ended up with a unit that works perfectly, found the crew honest and hard-working at a fair price, and plans to hire them again. The detail that sticks is their late-night push to finish the job—and the peace of mind of knowing she has a reliable team to call.

03

1. Stan M.
Yelp | Nov 13, 2024 |

Stan M. called Air Conditioning Unlimited when his home's heating failed, and the company moved quickly to get him back on track. The office booked a repair window and the crew showed up on time; technician Ryan diagnosed the problem fast and laid out the repair options in plain language. He dug a little deeper than expected, checked a few extra components, and fixed the issue in no time — leaving the combined AC and heating system running better than ever. Stan singled out Ryan’s thoroughness and thanked Dave and the whole team for the punctual, above-and-beyond service.

2. Heather A.
Yelp | Nov 5, 2024 |

Heather A., after trying a number of different air-conditioning contractors for her home, found a team that finally delivered: they showed up quickly, knew exactly what to do, and completed the work properly. She valued the combination of technical skill with clear courtesy and professionalism, and she experienced consistent reliability and fast responses throughout the process. The crew handled the job respectfully and left the system working as expected. She won’t hire anyone else—what stuck with her was the dependable, prompt service that earned her loyalty for good.

3. Richard G.
Yelp | Jul 7, 2016 |

Richard had the company install his home's air-conditioning unit eight years ago and enjoyed trouble-free service for years. When a leak developed, he spent the past two weeks repeatedly calling for a technician to come out. Each time he got the same response — someone will call — but no one ever showed up or followed through. This morning that lack of response became the final straw; he has decided never to use their service again and leaves a clear warning to other homeowners not to be fooled by that promise.

Long-term Satisfaction

Long-term satisfaction for Air Conditioning Unlimited holds steady at 4.4 ★. This is better than 92% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

Top Solar Installers Nationwide