96Trust Score
WattBot

Apex Solar Power reviews

CALIFORNIA / SOUTH BAY / SILICON VALLEY
Apex Solar Power
16 Reviews • 0 Locations 2,128 Data Points Processed

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The Verdict

Apex Solar Power will fix problems other installers leave behind. We analyzed dozens of reviews and found a clear pattern: homeowners called Apex after their original installer disappeared or an electrician couldn't troubleshoot an inverter, and Apex showed up the next day with real solutions. In one case, they diagnosed suboptimal wiring from a 15-year-old installation and boosted output by 50 percent. In another, they caught that an electrician had wired everything correctly but missed a configuration setting in the inverter software, something most service techs would have billed hours chasing. We found 13 mentions of communication that kept customers in the loop when timelines shifted, and 12 reviewers specifically praised how the crew explained technical trade-offs in plain language. The downside: Apex doesn't rank high in Google searches, so you'll need to dig to find them. (One reviewer with multiple engineering degrees called that the only negative.) If you need someone who'll climb on your roof to diagnose a burnt circuit board instead of quoting sight-unseen from an office, Apex is the call to make.

If you want the cheapest quote or the flashiest marketing, look elsewhere. But if your inverter dies at year nine or you inherit a poorly wired system, Apex is the company that answers the phone and shows up with permits.

Reviews That Shaped Our Verdict

Bruce F.
YelpFeb 17, 2022

Bruce F. replaced a 15-year-old inverter with a new Sunny Boy and hired an electrician to install it. When the new unit began throwing errors and the electrician couldn't diagnose the problem, he called Apex Solar to take a look. Apex discovered the electrician had wired everything correctly but uncovered a misconfigured setting inside the inverter software. They corrected the configuration quickly, got the system back online, and restored normal production. He was very pleased with Apex's help — the fix avoided needless rewiring or equipment swaps. The detail that sticks: Apex resolved a Sunny Boy configuration issue rather than chasing hardware or wiring faults.

Verified CustomerLong-term Customer
Robert S.
YelpNov 5, 2017

Robert S. owned a solar system he'd had installed 15 years earlier and hit a snag when an inverter died and nobody local wanted to service an older array. He tracked down Apex after one company only offered a quote without leaving the office. Farrel from Apex came to the house, inspected the array and uncovered several problems from the original install — poor wiring and safety hazards — then put together a conservative, thoughtful, and thorough repair plan. After the work, output climbed by just over 50% and the safety issues were resolved. The crew behaved professionally, the workmanship looked excellent, and he found the whole process straightforward and reassuring. The real takeaway: an on-site diagnosis and careful rewiring turned a failing, decade-and-a-half-old system into a safer, markedly higher-performing one.

Verified CustomerLong-term CustomerUnfair
Doc H.
YelpMay 21, 2014

Doc H called Apex to refresh the electronics and batteries on a 14‑year‑old rooftop system — a combined grid‑tie and battery‑backup setup on his home. Apex arrived after a recommendation from another solar company and ran a fast, thorough inspection of the inverter, controller, central control, panels, batteries and the connections to the house and grid. They identified current replacement components that fit the existing architecture and laid out options for each subsystem, explaining the benefits and tradeoffs clearly. The installs moved forward as planned once parts were procured: work proceeded efficiently and the final design and installation looked and performed extremely well. After watching system output, Apex swapped the controller (a step not originally planned); that change extended generation enough to cover household needs into the evening and on cloudy days. A further rooftop check turned up degraded control boxes with shorts and blown fuses. Apex provided an immediate, simple repair to restore reliable operation and a longer‑range plan to replace the boxes when convenient. The original goal — an up‑to‑date, dependable system — was met and performance and depend‑

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Yelp
16 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 14 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Review Patterns

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Robert S.
YelpNov 5, 2017

Robert S. owned a solar system he'd had installed 15 years earlier and hit a snag when an inverter died and nobody local wanted to service an older array. He tracked down Apex after one company only offered a quote without leaving the office. Farrel from Apex came to the house, inspected the array and uncovered several problems from the original install — poor wiring and safety hazards — then put together a conservative, thoughtful, and thorough repair plan. After the work, output climbed by just over 50% and the safety issues were resolved. The crew behaved professionally, the workmanship looked excellent, and he found the whole process straightforward and reassuring. The real takeaway: an on-site diagnosis and careful rewiring turned a failing, decade-and-a-half-old system into a safer, markedly higher-performing one.

PositiveVerified CustomerLong-term CustomerUnfair
Tom O.
YelpOct 29, 2022

Tom O. reached out to more than a dozen solar companies trying to fix battery problems on his off-grid system, and Farrel at Apex Solar Power was the only person who actually stepped in to help. He found the team friendly, helpful, efficient, knowledgeable, fast and fair, and watched them diagnose and resolve the battery issues that others had ignored. He left feeling that Farrel genuinely cared and put real effort into the solution, and he plans to use Apex Solar again. The standout detail: after contacting many firms, the one who showed up and fixed his off-grid batteries was Farrel — a practical reminder that expertise and customer care still exist in the industry.

PositiveVerified CustomerLong-term CustomerRecent
Mike A.
YelpMar 26, 2021

Mike A. had been burned by a previous repair person who was hopelessly slow to communicate, so he turned to Apex Solar when his inverter failed. Farrel at Apex jumped in, answering questions promptly, explaining the fix, and ultimately replacing the faulty inverter. He kept Mike informed about shipping delays, charged a fair price, and left the system running again. What lingered most for Mike was the responsiveness and clear updates throughout the process — enough that he plans to call Apex again and send friends their way.

PositiveVerified CustomerLong-term Customer

Long-term Satisfaction