96
Trust
Score
WattBot

Apex Solar Power reviews

Apex Solar Power
16 Reviews • 1 Location 2,128 Data Points Processed

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The Verdict

Apex Solar Power will fix problems other installers leave behind. We analyzed dozens of reviews and found a clear pattern: homeowners called Apex after their original installer disappeared or an electrician couldn't troubleshoot an inverter, and Apex showed up the next day with real solutions. In one case, they diagnosed suboptimal wiring from a 15-year-old installation and boosted output by 50 percent. In another, they caught that an electrician had wired everything correctly but missed a configuration setting in the inverter software, something most service techs would have billed hours chasing. We found 13 mentions of communication that kept customers in the loop when timelines shifted, and 12 reviewers specifically praised how the crew explained technical trade-offs in plain language. The downside: Apex doesn't rank high in Google searches, so you'll need to dig to find them. (One reviewer with multiple engineering degrees called that the only negative.) If you need someone who'll climb on your roof to diagnose a burnt circuit board instead of quoting sight-unseen from an office, Apex is the call to make.

If you want the cheapest quote or the flashiest marketing, look elsewhere. But if your inverter dies at year nine or you inherit a poorly wired system, Apex is the company that answers the phone and shows up with permits.

3 Stories That Stood Out

1. Robert S.
Yelp | Nov 5, 2017 |

Robert S. owned a solar system he'd had installed 15 years earlier and hit a snag when an inverter died and nobody local wanted to service an older array. He tracked down Apex after one company only offered a quote without leaving the office. Farrel from Apex came to the house, inspected the array and uncovered several problems from the original install — poor wiring and safety hazards — then put together a conservative, thoughtful, and thorough repair plan. After the work, output climbed by just over 50% and the safety issues were resolved. The crew behaved professionally, the workmanship looked excellent, and he found the whole process straightforward and reassuring. The real takeaway: an on-site diagnosis and careful rewiring turned a failing, decade-and-a-half-old system into a safer, markedly higher-performing one.

2. Bruce F.
Yelp | Feb 17, 2022 |

Bruce F. replaced a 15-year-old inverter with a new Sunny Boy and hired an electrician to install it. When the new unit began throwing errors and the electrician couldn't diagnose the problem, he called Apex Solar to take a look. Apex discovered the electrician had wired everything correctly but uncovered a misconfigured setting inside the inverter software. They corrected the configuration quickly, got the system back online, and restored normal production. He was very pleased with Apex's help — the fix avoided needless rewiring or equipment swaps. The detail that sticks: Apex resolved a Sunny Boy configuration issue rather than chasing hardware or wiring faults.

3. Doc H.
Yelp | May 21, 2014 |

Doc H called Apex to refresh the electronics and batteries on a 14‑year‑old rooftop system — a combined grid‑tie and battery‑backup setup on his home. Apex arrived after a recommendation from another solar company and ran a fast, thorough inspection of the inverter, controller, central control, panels, batteries and the connections to the house and grid. They identified current replacement components that fit the existing architecture and laid out options for each subsystem, explaining the benefits and tradeoffs clearly. The installs moved forward as planned once parts were procured: work proceeded efficiently and the final design and installation looked and performed extremely well. After watching system output, Apex swapped the controller (a step not originally planned); that change extended generation enough to cover household needs into the evening and on cloudy days. A further rooftop check turned up degraded control boxes with shorts and blown fuses. Apex provided an immediate, simple repair to restore reliable operation and a longer‑range plan to replace the boxes when convenient. The original goal — an up‑to‑date, dependable system — was met and performance and depend‑

Platforms Monitored

Yelp
16 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 14 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Review Patterns

What You Can Expect

01

1. Robert S.
Yelp | Nov 5, 2017 |

Robert S. owned a solar system he'd had installed 15 years earlier and hit a snag when an inverter died and nobody local wanted to service an older array. He tracked down Apex after one company only offered a quote without leaving the office. Farrel from Apex came to the house, inspected the array and uncovered several problems from the original install — poor wiring and safety hazards — then put together a conservative, thoughtful, and thorough repair plan. After the work, output climbed by just over 50% and the safety issues were resolved. The crew behaved professionally, the workmanship looked excellent, and he found the whole process straightforward and reassuring. The real takeaway: an on-site diagnosis and careful rewiring turned a failing, decade-and-a-half-old system into a safer, markedly higher-performing one.

2. Tom O.
Yelp | Oct 29, 2022 |

Tom O. reached out to more than a dozen solar companies trying to fix battery problems on his off-grid system, and Farrel at Apex Solar Power was the only person who actually stepped in to help. He found the team friendly, helpful, efficient, knowledgeable, fast and fair, and watched them diagnose and resolve the battery issues that others had ignored. He left feeling that Farrel genuinely cared and put real effort into the solution, and he plans to use Apex Solar again. The standout detail: after contacting many firms, the one who showed up and fixed his off-grid batteries was Farrel — a practical reminder that expertise and customer care still exist in the industry.

3. Mike A.
Yelp | Mar 26, 2021 |

Mike A. had been burned by a previous repair person who was hopelessly slow to communicate, so he turned to Apex Solar when his inverter failed. Farrel at Apex jumped in, answering questions promptly, explaining the fix, and ultimately replacing the faulty inverter. He kept Mike informed about shipping delays, charged a fair price, and left the system running again. What lingered most for Mike was the responsiveness and clear updates throughout the process — enough that he plans to call Apex again and send friends their way.

02

1. G. H.
Yelp | Apr 6, 2018 |

G. H. received a PGE true-up notice for just $16 and found it impossible not to marvel at the system Apex Solar put on their mountain home. They’ve owned the hybrid, battery-backed array since 2015, and because the location suffers intermittent grid issues, Farrel designed and installed the backup-capable system that has handled those interruptions without fail. Whenever billing or performance hiccups happened over the years, Farrel jumped in quickly, traced each problem back to PGE, and helped get it resolved — the panels and battery themselves kept performing as intended. The standout detail is the tiny $16 true-up after years of mountain living and utility trouble, a concrete sign that the design and service held up; G. H. gave the experience five stars, especially praising Farrel’s responsiveness.

2. Karen C.
Yelp | Jun 28, 2019 |

Karen found herself in a stressful situation when her home’s solar panels needed reinstallation. She called Apex, and the crew arrived on time, worked professionally, left the site clean, and charged what she felt was a fair price. The standout moment came when Marty flipped the switch after reinstalling the array and the system immediately resumed producing power — at that instant she knew they’d done the job right. She plans to use Apex again, and what will stick with her is that precise, trouble-free restart and the calm confidence of the technician who made it happen.

3. Andy D.
Yelp | Dec 11, 2015 |

Andy D. called the company after spotting a burnt circuit board next to his rooftop panels and worrying the inverter had failed. He had budgeted about $2,000 for repairs, but the crew climbed onto the roof, traced the fault to the wiring rather than the inverter, and wrapped up the job for under $500. He encountered a team that was very professional, responsive by email and phone, and efficient in diagnosing the problem on site. The only nuisance was that the company doesn’t turn up easily in Google searches — a small discovery cost compared with getting the system fixed quickly and cheaply.

03

1. Bruce F.
Yelp | Feb 17, 2022 |

Bruce F. replaced a 15-year-old inverter with a new Sunny Boy and hired an electrician to install it. When the new unit began throwing errors and the electrician couldn't diagnose the problem, he called Apex Solar to take a look. Apex discovered the electrician had wired everything correctly but uncovered a misconfigured setting inside the inverter software. They corrected the configuration quickly, got the system back online, and restored normal production. He was very pleased with Apex's help — the fix avoided needless rewiring or equipment swaps. The detail that sticks: Apex resolved a Sunny Boy configuration issue rather than chasing hardware or wiring faults.

2. Mark B.
Yelp | Jun 16, 2014 |

Mark B. lived with a weak, poorly designed solar setup for several years before calling Apex to inspect it. Apex discovered the underlying design flaw and repaired the system for far less money than he expected. The crew completed the work on schedule and to a high standard, and the house now produces more electricity than it uses. His only real regret: not hiring them in the first place.

3. Doc H.
Yelp | May 21, 2014 |

Doc H called Apex to refresh the electronics and batteries on a 14‑year‑old rooftop system — a combined grid‑tie and battery‑backup setup on his home. Apex arrived after a recommendation from another solar company and ran a fast, thorough inspection of the inverter, controller, central control, panels, batteries and the connections to the house and grid. They identified current replacement components that fit the existing architecture and laid out options for each subsystem, explaining the benefits and tradeoffs clearly. The installs moved forward as planned once parts were procured: work proceeded efficiently and the final design and installation looked and performed extremely well. After watching system output, Apex swapped the controller (a step not originally planned); that change extended generation enough to cover household needs into the evening and on cloudy days. A further rooftop check turned up degraded control boxes with shorts and blown fuses. Apex provided an immediate, simple repair to restore reliable operation and a longer‑range plan to replace the boxes when convenient. The original goal — an up‑to‑date, dependable system — was met and performance and depend‑

Long-term Satisfaction

Long-term satisfaction for Apex Solar Power holds steady at 5.0 ★. This is better than 76% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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