California Solar Systems reviews

Tina V. had a smooth installation about a year and a half ago for an expensive home solar setup, and that easy start is why she withheld only one star. What stuck with her was that, roughly four months ago, her panels stopped producing and no one at the company alerted her — instead she discovered the problem when her electricity bill suddenly spiked and the utility told her the system wasn’t generating. She called the solar provider and they initially had no readings, asked whether she’d changed her Wi‑Fi (she had), and put her through three or four resets over the phone before she insisted someone come out to service the system. They promised to check and call back that day but never did. After a week and a half and a scathing voicemail with no reply, her husband called; a technician finally arrived about a week later and told him the array had been offline for quite some time because it needed an update. Tina works out of town and can’t easily take calls during business hours, so the delay felt especially burdensome given how much she paid for monitoring and a warranty. She called again before the company opened to ask whether they’d cover the extra electricity charges from four

Glenda J. hesitated at the first quote for a residential solar system because it felt pricey, but she valued how thoroughly the team explained her electric bill and the mechanics of solar when she’d never looked into it before. She shopped around, collected about five more bids, grew frustrated with sellers who offered misleading promises, and ultimately picked California Solar. The installation unfolded exactly as promised: crews showed up on the scheduled day, completed the work the way the salesperson had described, and treated the household professionally from start to finish. Two weeks after the install Edison cleared the system to go live, and she began tracking output — in that short window the panels produced more than half of what she normally uses.

Possum R. regrets signing a solar lease after a March 2013 installation on a Fullerton home (the company now lists Anaheim). They encountered aggressive phone solicitations up front; the salesman, Dan, came across friendly and low-key but is no longer with the company. Over the years the installation produced recurring problems: cracked and damaged tile, roof leaks, exposed nails left on the roof, and a hole poked through the back bathroom ceiling that installers patched poorly. When they refinanced through the VA, they had to pay extra to subordinate the solar company’s lien. Phone support turned into a runaround — Cal Solar redirected them to the installers, who didn’t return calls, and by the time anyone answered the five-year installation warranty had already expired (a nearby solar contractor told them 10-year warranties were more typical). Electronics tied to the system’s broadband connection failed over time; the most recent replacement part, the Envoy, ran about $600. A local roofer told them he sees this sort of shoddy installation frequently and was hired to repair the damage. Financing through Killowatt Financial added frustration: billing cycles were staggered so the on

Sadako P. went solar and found that the installation is what stood out most — not just the panels themselves but how smoothly everything was handled. A woman on the phone stayed consistently communicative about the plans and next steps, and then Jose and his crew arrived to install everything. She watched them work with kindness, professionalism and a focus on cleanliness, and discovered that the company genuinely goes the extra mile; they left the property tidy and her clear about what would happen next.

Phyllis K. hired the company to install a home solar system and watched Adam and his crew mount everything on her house in a single day. She appreciated how courteous and professional the team stayed throughout, and that the company kept in close contact the whole way, checking at each step that everything was okay. The crew returned the next day for inspection and final adjustments, so the job felt efficient and well wrapped up. What stuck with her was the combination of a one-day install, prompt follow-up for tweaks, and steady communication from scheduling through completion.

J G. bought a rooftop solar array specifically for battery backup to protect his home while he traveled an hour to Loma Linda for chemotherapy and radiation. Nearly two years after the panels went up, he discovered during a recorded phone call with the salesman, Gabriel Macias, that the batteries he paid for never arrived and — according to the salesman’s own admission — the system wasn’t even compatible with the batteries he was sold. Gabriel blamed his boss for lying about availability, and in that same conversation admitted to forging J G.’s spouse’s signature on the contract because the spouse hadn’t been present at the sale. J G. is a 100% service‑connected disabled veteran, and the promised backup power was the primary reason for the purchase. While he’s been at the VA getting treatment, burglars have been cutting the lock on the outdoor breaker box, killing power and waiting for the small ADT and 16‑camera Lorex backups (only a few hours of power) to die. Before the solar install his home had been burglarized 11 times; since the panels went up it’s been hit three more times. In the most recent break‑in thieves took a safe containing items he can never replace: his Purple H

Adam K. found the solar install on his Anaheim home to be straightforward and transparent. He worked with a rep named Ryan, who answered every question and handled requests quickly, and the company laid out cost, timetable, and the technical details up front so there were no surprises. The only hitch came from the city: several steps depended on Anaheim’s permitting process, so timing could stretch beyond the company’s control. The standout detail was the responsiveness of the crew—especially Ryan—paired with clear pricing and scheduling; the practical takeaway was to build in extra time for local city approvals.

In a crowded field of solar companies, Rigo chose CSS and discovered a team that backed up competitive pricing with exceptional customer care. He met Ryan in sales, dealt with the women who handled scheduling, and watched the installers bring solid craftsmanship and professionalism to the roof — the whole process moved smoothly from first contact to finished system. CSS built the right system for his home, customized the financing to fit his needs, and completed the installation quickly in a way he found genuinely stress-free. What stood out most was the company’s customer-first approach: every handoff felt coordinated around his experience, and the tailored payment terms made the project easy to commit to.

Jay G. hired the company for a residential solar install and discovered the crew left his roof damaged — and never repaired it. He expected a battery pack to be installed within a month, but two years later he still has no batteries. He watched installers drinking on the job and noticed his online complaints getting taken down or removed. Frustrated, he called them conmen and shabby installers after months of unanswered promises and no remediation. The detail that lingers: two years on, the promised battery never arrived and the roof damage remains unaddressed.