Distributed Power reviews

Rachel needed a complete re‑wire on one of her rental properties. The crew delivered tidy, thorough work and patiently broke down every technical question until she felt comfortable with the answers. She ended up so impressed by their expertise and the finished job that she ordered lunch for the team and passed their name along to friends — the meal became the most concrete sign that she’d chosen the right crew.

Morgan wanted the solar array tucked onto the back of the house and, before committing, sat down with the installer for a thorough walkthrough of projected production and costs. They asked a lot of questions and found the team patient and detailed — answering everything and adapting the design to fit the particular roof so the panels could go exactly where Morgan wanted. The whole process unfolded smoothly and without stress, the crew finished the installation sooner than they expected, and the result is a tidy, attractive set of panels in the back yard. The detail that stuck with Morgan was the company's willingness to work around the roof and placement preferences while keeping the process fast and clear.

Brandon Mackey discovered in 2019 that Distributed Power had admitted to improperly installing the solar panels on his parents' house. The company promised to carry out repairs and adjustments but never followed through; instead they went silent and stopped answering phone calls. He ended up with a system the installer acknowledged was faulty and no post‑sale support to make it right. The most telling detail: an admission of a botched install followed by months of unanswered calls, leaving the family to shoulder the problem alone.

Dave had his residential solar panels installed a couple of years ago, and that initial installation went flawlessly. Pleased with that work, he later had the same company install a smart EV charger and paid roughly twice the normal price because the unit included promised smart features. Six months after the charger was installed, those smart features still hadn’t been implemented despite his follow-ups. Frustrated by the lack of resolution, he has begun legal action against the vendor, believing court may be the only way to settle the issue.

Christina worked with the company to have three panels on her solar system replaced; she ended up with the array back online and operating normally.

Sam spent roughly three years in ongoing contact with the company about his project, only to have the business finally file the paperwork with the state this week. He ended up with none of the agreed-upon services completed, yet the company is insisting he owes them money. Over that span the installer largely disappeared: calls and texts went unanswered, updates on previously discussed work never came, and attempts to get a status were met with silence. He describes the business as a scam and wishes for collective legal action. The detail that lingers is stark — after years of waiting and no finished work, the contractor suddenly submitted paperwork while still demanding payment.

Prominent Sales hired Distributed Power to install a commercial solar array on their office, and they were so impressed with the outcome that they brought the crew back to replace the entire roof. The team completed the installation over a holiday weekend and went the extra mile to keep the office fully operational while waiting for the utility to give the final approval. The work demonstrated clear technical know-how and solid installation quality. What stuck with them most was that the crew handled a complex job on a holiday, minimized downtime during a utility delay, and earned an A+++ in their book — the reason they trusted the same team for a much bigger follow-up project.

Brandon M hired an installer to put solar panels on his parents’ home and ended up with poor workmanship that never got fixed. Four years later the faults remain unaddressed; he repeatedly pushed for repairs, only to receive excuses and then silence as the installer stopped returning phone calls. He discovered that what mattered most was not just the low quality of the installation but the absence of any customer service to remedy it. The takeaway for a prospective buyer: the problems persisted for years and the installer wouldn’t answer calls to correct them.

Kay G paid about $25,000 for a residential solar install and discovered the system has not been working since April 2024. She reached out to the installer repeatedly, only to wait through long delays before the system was finally switched on after installation — and even that switch-on never fixed the ongoing outage. The installer promised a new thermostat but ultimately just dropped the unit off; she had to hire a contractor to install it herself. Promised LED bulbs showed up only after multiple reminders. A trench left in the backyard lingered unfilled for more than a year; the crew ran out of fill dirt, so she bought material and finished the yard with her own money. Meanwhile she ended up paying more than $1,000 in electricity since April despite the array being under warranty and still nonfunctional. Frustrated and out-of-pocket, she intends to take the issue to the BBB; her clearest takeaway is that after a sizable investment she wound up paying extra and managing cleanup and repairs herself while the company failed to make the system work.