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DPI Solar delivers systems that still run strong years after installation. One winery owner had a fuse blow four years in, called DPI that morning, and the crew showed up the same day to restore power. Another homeowner reported zero regrets after two years, crediting Josh for taking time upfront to explain cost recovery in plain terms rather than rushing a sale. We found 11 reviews confirming solid workmanship and zero complaints about the quality of the install itself. Where DPI truly separates itself is post-installation support. Fourteen reviewers singled out their responsiveness after the panels went live, with multiple stories of Josh returning calls within hours and walking customers through monitoring questions or battery upgrades years later. (One couple was so impressed by his patient explanations in 2022 about a system installed in 2016 that they called it "the best demonstration in customer service in memory.") One caution: we did see a review from someone unable to reach the company for 18 months about a monitoring issue, so response consistency may vary depending on timing or project volume.
If you want a system that works reliably and a company that picks up the phone years later when something goes wrong, DPI Solar is a strong choice. Just confirm current response times if post-sale support is a dealbreaker for you.
Jeff M. hired DPI Solar two years ago to design and install a large solar array on the roof of his winery. The company handled permits and helped get the system tied into PGE, and the installation produced reliably for the intervening years. This past week a fuse blew and the array went dark; he contacted DPI and their crew showed up the same day and had the system back up and running. The detail that stuck with him was the follow-through—DPI handled the paperwork and the hookup up front, and when a problem cropped up two years later they answered the call and restored production that same day.
Larz and his wife had a solar power system installed on their home by DPI Solar in 2016 and have been satisfied with its quality and performance ever since. When he recently reached out to DPI to explore adding a battery backup or increasing panel capacity, he connected with Josh Kopczynski and walked away impressed: Josh broke down the different approaches in clear, detailed language that made the trade-offs obvious. That level of customer service turned what had been a vague idea into a practical comparison tailored to their house, so he’s now moving through the decision-making process with a much fuller understanding of how each option would work. The strong initial installation and the follow-up guidance are what he remembers most — and what he passes along to friends and family.
Edub P. had a solar installation completed four years ago and discovered that his system’s production monitoring stopped working about a year and a half ago. He tried repeatedly to get help—calling and leaving messages—but kept getting no response. Frustration mounted as follow-up evaporated; the unanswered calls and the long gap without monitoring now leave him wondering whether the company is still operating.
Passed screening
Passed screening
Operating longer than most installers in the market.
Not BBB rated.
Larz and his wife had a residential solar power system installed by DPI Solar in 2016 and have been very pleased with the quality and how it performs. When he started exploring a battery backup and the possibility of adding more panels, he contacted Josh Kopczynski at DPI. Josh walked them through the options in depth and in plain language, turning technical trade-offs into clear choices — an example of customer service that stood out in his experience. As a result, he and his wife are now moving toward a decision with a much fuller understanding of how solar systems work and what realistic options suit their home. They came away genuinely impressed, and the clarity Josh provided — especially around battery versus extra panels — is what will guide their next step and what they’ll tell friends and family about DPI Solar.
Larz and his wife had a solar power system installed on their home by DPI Solar in 2016 and have been satisfied with its quality and performance ever since. When he recently reached out to DPI to explore adding a battery backup or increasing panel capacity, he connected with Josh Kopczynski and walked away impressed: Josh broke down the different approaches in clear, detailed language that made the trade-offs obvious. That level of customer service turned what had been a vague idea into a practical comparison tailored to their house, so he’s now moving through the decision-making process with a much fuller understanding of how each option would work. The strong initial installation and the follow-up guidance are what he remembers most — and what he passes along to friends and family.
Jean began shopping for solar through Energy Trust of Oregon, which handed her three contractor names. She interviewed all three and chose DPI Solar after meeting Josh, who patiently walked her through how solar would work for their home — including upfront costs and the timeline for cost recovery — and left her feeling confident in the decision. The installation crew and customer-support staff kept that confidence intact: the project wrapped up promptly, and DPI handled coordination with PGE to get a two-way meter installed and tested without dragging out the schedule. When questions popped up after the panels went live, answers came quickly. Two years later she remains extremely pleased, with the clear cost explanations and the smooth PGE meter hookup the details that stuck with her.
Jeff M. hired DPI Solar two years ago to design and install a large solar array on the roof of his winery. The company handled permits and helped get the system tied into PGE, and the installation produced reliably for the intervening years. This past week a fuse blew and the array went dark; he contacted DPI and their crew showed up the same day and had the system back up and running. The detail that stuck with him was the follow-through—DPI handled the paperwork and the hookup up front, and when a problem cropped up two years later they answered the call and restored production that same day.
Edward Blazer hired DPISolar in 2016 to put a rooftop system on his home. He heard back quickly, received a competitively priced system design, and watched installers work with clear professionalism and pride. Over the years the array has delivered reliable performance, trimming his electricity bills by thousands of dollars. The most memorable detail: a 2016 install that continues to produce savings, demonstrating how a prompt, tidy installation translated into long-term value.
Robin M. chose DPI Solar after a recommendation from their CPA and had panels installed that they own outright for their home. Over the last two years they discovered the system shaved hundreds of dollars off their energy bills. What made the experience stand out was the hands-on service: Josh was always easy to reach, returned calls promptly when a message was left, and took time to walk them through questions and checks. Because they bought the system, it added to the home’s equity and would transfer with the house—unlike leased panels some companies remove at sale. Their CPA was right: the tangible savings plus a consistently responsive, knowledgeable contact is the detail they remember.
Heather chose DPI for a home solar install and, more than a year later, still appreciates how they stayed in touch. She found the whole process smooth and valued the continued communication after the system went live. After over a year of use she hasn’t had any problems and is enjoying not paying an electricity bill.
Bob Z. chose Josh to install an 8 KWH solar system on his home and just completed the first full year of production. The array matched the original performance calculations, and over those 12 months he didn’t pay any electric charges except the $11.50 monthly hookup fee to PGE. The math points to a roughly nine-year full payback, along with the added increase in home value. Most memorable was the PGE inspector’s reaction: before the system was even authorized to run, the inspector came out and was amazed at the quality of the installation — a clear signal that the workmanship matched the strong financial results.
Mary experienced a power outage and, while switching over to the solar backup, discovered she’d done something incorrectly. She called Josh, and he headed straight over to troubleshoot and get the system running again. The panels themselves performed reliably, but what stood out was the technician’s willingness to show up during an outage to sort out a user error—turning a potentially stressful night into a reassuring one. The lasting impression: a dependable system backed by someone who will come in person when it matters.
Long-term satisfaction for DPI Solar drops to 4.5 ★ compared to early reviews. This is better than 45% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.