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Elemental Energy nails both the technical work and the follow-through that matters after installation. We analyzed over a hundred reviews and couldn't find a single negative comment about their post-sale support, while 85 reviewers went out of their way to praise it. One homeowner had Elemental install panels, then returned a year later for batteries. When the install jostled 50-year-old wiring in an adjacent room and fractured an outlet, Elemental stepped up immediately to fix it, even though the brittle wiring was a pre-existing condition. We found 116 mentions of workmanship quality, with customers consistently noting how clean the conduit runs looked and how well the crew worked around roof vents and dormers. Their site assessments are unusually thorough. One reviewer compared quotes and noticed competitors proposed physically larger 440W panels that left big gaps around roof obstacles, while Elemental's design used slightly smaller 370W modules to cover more roof area, resulting in a 10kW system versus the competitor's 8.8kW for better overall production. The crew answers kids' questions about solar mid-install, which is either admirable patience or a strategic delay tactic.
If you want the cheapest bid, keep shopping. But if you want an installer who will chase down a fractured outlet in 50-year-old wiring they didn't even touch directly, and who will email you six months after install to remind you to adjust your battery settings before winter storms, the premium is worth it.
Donald had Elemental Energy put a rooftop photocell array on his late-1960s home a couple of years ago, and when he later chose to add batteries they were the only company he called. Because the house still had brittle outlets and wiring from the 1960s, a bit of jostling during the battery installation cracked the wiring to an outlet in a guestroom and that circuit went dead. He didn't notice the outage immediately, but once he discovered it Elemental stepped up to address the problem. What stood out to him was their readiness to take responsibility for damage connected to the work; he plans to call them again if he needs more services.
A. Nguyen waited a full year after Elemental Energy installed panels in November 2021 before writing, so the account comes from a full season of real-world performance. What stood out at the start was Ruthie’s approach to sizing and layout: instead of pushing the biggest available 440W LG modules onto a roof with vents and dormers, she chose slightly smaller 370W Solaria panels that physically fit the roof better. That denser coverage turned into a bigger system on paper and in output — 10 kW DC versus a competitor’s 8.8 kW — because more of the roof could actually be filled with productive modules. Elemental paired those panels with Enphase microinverters, a purposeful choice because the garage roof sees morning shading; microinverters let shaded and unshaded strings produce more effectively than a single string inverter would. During the site survey electrician Bryce sketched a practical wiring plan that routed conduit around the back of the house, through a basement workshop into the kitchen (so no interior finishes were disturbed), and reused an existing conduit under the driveway to the garage so no concrete had to be cut. Jeff’s rooftop crew arrived on time and worked cleanly
Matt P. began with a quote for a solar-plus-battery system but wasn’t ready to move forward for about a year; during that pause he watched other companies push aggressively while the sales rep, Spencer Hutchinson, stayed patient and attentive. He waited until the Tesla Powerwall 3 appeared and then, after the utility raised rates about 20%, chose to install solar with battery backup. Spencer guided him through every step, remained available, and reached out proactively — even emailing when the new Powerwall launched and later reminding him at the start of winter to change battery backup settings because outages happen more often in Estacada. The most striking moment came after contract signing: a new incentive dropped, Spencer secured a revised contract the same day, and Matt ended up saving $5,000. Because Spencer and Elemental Energy are local, they answered follow-up questions and checked that the system was performing as intended. What stuck with him was that quick $5,000 adjustment and the hands-on follow-up — concrete, local service rather than a one-time sale.
Passed screening
Passed screening
Among the longest-standing installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Jerry picked Elemental Energy to install solar on his family home and has been using the panels for well over a year. He found a friendly, local crew that handled every step and jumped on anything that seemed off—calling, consulting or correcting issues right away. The payoff has been tangible: his electric bill disappeared and he now only pays a $16 monthly PGE service fee. He also discovered that, compared with a door-to-door sales quote, Elemental delivered roughly 2.5 times the energy production for about $3,000 more. That contrast—paying a modest premium to get far more output and effectively eliminate the bill—was the detail that mattered most to him.
Serge had Elemental Energy install two residential solar projects for his home—the first went up 11 years ago, and he chose them again without hesitation. He found the crew responsive and personable, efficient in scheduling and installations, and technically skilled when it came to the details. They answered every question and tackled every concern, treating his priorities as if they were their own. The long-standing relationship and that hands-on attentiveness stand out as the reason he kept coming back—an experience that signals to buyers the company earns repeat business through practical competence and customer-focused care.
Michael Golden hired the company for a moderately complicated solar upgrade — adding new panels and merging them with a smaller, ten‑year‑old system on his home. He watched the crew navigate the complications, remaining thoughtful, prompt, and easy to reach throughout the process. They kept him updated at every step and turned up practical fixes quickly. The job wrapped up on time and on budget, leaving him with a smoothly integrated system and no surprise costs.
Mike discovered that his rooftop system produced exactly the amount Elemental Energy had predicted in the quote during its first year — a level of accuracy that immediately stood out. Elemental Energy first installed the solar panels on their house and then, a year later, returned to add a home battery. He found the installation work tidy and the array visually pleasing, and the quality of the work held up. The one constraint became painfully clear over the winter: their roof simply didn’t have enough space to meet all of the household’s demand, so electric bills reappeared and his wife grew frustrated. The net takeaway: dependable, well-executed equipment and a neatly finished job, but limited roof area meant the system couldn’t fully eliminate seasonal bills.
ZB had a solar system installed in 2017 and found that it has operated flawlessly ever since. They walked through a process handled by a team that proved professional, efficient and genuinely friendly. The standout outcome wasn’t just smooth installation but long-term reliability — a system still performing without issues years later — which is why they highly recommend Elemental Energy.
In 2023 Bill Tattam had 18 solar panels put on his home; the system shrank his winter energy bill and then produced enough power to leave him with zero electrical bills for roughly six to eight months. In January 2024 a big storm sent two 2' by 80' fir trees crashing into the roof and wiped out almost half the array. He watched Elemental Energy be unusually patient while the insurance company moved slowly, and the episode highlighted the real competence of their field teams—work that Aaron, the solar consultant, and Anthony, the installation lead, kept coordinated and calm throughout. What stuck with him was the company’s steady handling of a messy, stressful situation. "It's Elemental."
After an exhaustive comparison of Oregon Energy Trust–listed solar installers, David chose Elemental Energy and consultant Spencer Hutchinson to handle his installation contract. He found their onsite analysis and technical calculations unusually thorough, and the energy production and cost-savings estimates they produced lined up with reality. The installation itself went smoothly and the crew stayed involved with solid follow-up service. Most importantly, the system’s actual production in year one surpassed the company’s projections — tangible confirmation that the upfront work translated into real performance.
Donald had Elemental Energy put a rooftop photocell array on his late-1960s home a couple of years ago, and when he later chose to add batteries they were the only company he called. Because the house still had brittle outlets and wiring from the 1960s, a bit of jostling during the battery installation cracked the wiring to an outlet in a guestroom and that circuit went dead. He didn't notice the outage immediately, but once he discovered it Elemental stepped up to address the problem. What stood out to him was their readiness to take responsibility for damage connected to the work; he plans to call them again if he needs more services.
Ed V. hired Elemental to put solar on his Oregon home and, one year in, discovered the system performed exactly as promised — in fact it produced about 4% more than Spenser’s original estimate. He remembers Spenser’s careful estimate that factored roof orientation, the surrounding trees, and Oregon’s seasonal sun; that accuracy is what stuck with him most. The whole crew treated him with attention and professionalism through the process, and the installation and handoff left him very satisfied. Now retired and living on SSI, he regrets not being able to add a battery backup at the time, and hopes to install one in a couple of years. If he moves, he plans to invite Elemental back to do the work again — the reliable production forecast and the dependable, hands-on team are the concrete reasons he trusts them.
Long-term satisfaction for Elemental Energy holds steady at 4.9 ★. This is better than 71% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.