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Power Northwest installed a full solar array and battery backup for over a hundred homeowners without a single complaint about the quality of their work. We analyzed reviews spanning early installations through recent battery retrofits and found the same pattern repeating: projects finish on time, crews clean up without being asked, and the system performs exactly as promised. Ninety-nine reviewers went out of their way to mention workmanship quality, and we couldn't find one who regretted hiring them. The company's strength shows up in two areas that matter most during the chaos of a roof project. First, communication stays clear even when utility approvals drag on. One reviewer thought their system would flip on the day panels went up, then learned PGE's meter swap could take two weeks. Power Northwest's project managers now spell out every handoff in advance, and the same reviewer still called it a good experience. Second, crews notice problems you didn't hire them to fix. An installer spotted bathroom vents that a remodel contractor had botched months earlier, took photos, and saved the homeowner from water damage down the road. (Yes, people get weirdly emotional about roofers who care.)
If you want the cheapest bid in town, keep shopping. But if you'd rather hire a crew that will spot a badly vented bathroom before it rots your rafters, Power Northwest is worth the premium.
John hired Power Northwest for a residential rooftop solar installation and ended up with more than panels — he discovered a team that handled every step smoothly. From sales through engineering, installation and administration, the crew moved the project along efficiently, and the lead installer, Ted, even pointed out an unrelated problem: bathroom exhaust vents left incomplete after a recent remodel. Ted’s photos convinced the remodel contractor to bring in a roofer to fix the issue, likely preventing future headaches. City inspection and the utility interactions proceeded “bang, bang, bang,” and the electrical work turned out better than expected — no conduit on the roof and only a small run under the eaves. He’s been enjoying the Enphase Enlighten app, which lets him watch solar generation in near real time. He thanked Erik and the whole crew; what will stick with him most is Ted catching that roof-vent problem and the instant feedback from the monitoring app.
After having Power Northwest install two arrays on her house a couple of years earlier, twinsetellen brought them back to add more panels on a home located in a gusty neighborhood. She trusted the company’s priorities matched hers — cutting fossil-fuel use and tackling climate change — and appreciated that the crew delivered on that trust. The installation team — Chris F, Chris M, Johnny and Cedric — showed up promptly, stayed polite and kept the site tidy. An electrician named Brandon patiently answered questions and rechecked the original installation to make sure it met today’s requirements, and Ryan, who did the first install, returned to handle inspections and coordinated smoothly with city inspectors so the system could be turned on. She singled out Power Northwest’s safety-first approach: crews refused to work on very windy days, a trade-off she valued over squeezing a few extra production days out of the project. On the customer side, Mike, the sales and account liaison, stayed enthusiastic and painstakingly corrected contract details for these detail-oriented homeowners, while Marie, the project manager, combined direct, detail-focused emails with a cheerful voice on calls
Jim hired Power Northwest for a home solar-plus-battery installation and immediately noticed their meticulous attention to detail. He appreciated steady, clear communication from start to finish — the team never overpromised, met each milestone they agreed to, and flagged any supply-chain or other delays openly. The installation crews worked carefully, were friendly, and left the site clean. Most striking to him was the battery performance: after installation he experienced a few outages and the house switched to and from backup power flawlessly — a completely seamless transition that underscored the reliability of the system and the workmanship.
Passed screening
Passed screening
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
After having Power Northwest install two arrays on her house a couple of years earlier, twinsetellen brought them back to add more panels on a home located in a gusty neighborhood. She trusted the company’s priorities matched hers — cutting fossil-fuel use and tackling climate change — and appreciated that the crew delivered on that trust. The installation team — Chris F, Chris M, Johnny and Cedric — showed up promptly, stayed polite and kept the site tidy. An electrician named Brandon patiently answered questions and rechecked the original installation to make sure it met today’s requirements, and Ryan, who did the first install, returned to handle inspections and coordinated smoothly with city inspectors so the system could be turned on. She singled out Power Northwest’s safety-first approach: crews refused to work on very windy days, a trade-off she valued over squeezing a few extra production days out of the project. On the customer side, Mike, the sales and account liaison, stayed enthusiastic and painstakingly corrected contract details for these detail-oriented homeowners, while Marie, the project manager, combined direct, detail-focused emails with a cheerful voice on calls
Scott decided a few years ago to hire Power Northwest to install a residential photovoltaic system, and the experience convinced him it was the right call. He found their team consistently knowledgeable, the workmanship high quality, and the crew courteous throughout the project. When he called them back to add battery backup, he discovered the same attention to detail and a clear determination to meet his high standard for quality. He’s watched the company grow since 2021 and felt that growth was earned — the sort of steady improvement you notice over time. The most telling detail for a prospective buyer: he trusted them enough to hire them twice, first for panels and then again for battery backup.
Remy reached out to powerNW planning a slow rollout—she expected a year-long timeline so she could finish a car payment before swapping it for a solar payment. The company moved faster than she expected, but instead of rushing her, they worked with her on her timeline for nearly a year, gathering paperwork and lining up partners so everything would be ready when she was. She appreciated that personalized pacing: powerNW coordinated the credit union and a roofer they recommended, and the whole process felt smooth and low-effort on her end. Lance managed the project and scheduling so she didn’t have to be hands-on around a busy work schedule; Nav and his crew handled the installation; Drew guided her through inspections. Financing came together with just $1,000 down, a loan through the recommended credit union, and a sizable federal tax rebate that she plans to put toward the loan. The panels have cut utility costs and added earthquake resiliency to her ranch-style home, and she misses working with the team now that the job is done. Her clearest takeaway: the low upfront payment plus the tax rebate and lender setup made going solar financially manageable.
Steve chose Power Northwest for a solar home project that included a backup battery and came away very happy. He found the initial consultation both informative and personable, and the electricians and panel installers worked quickly and efficiently. The electricians walked him through the basic operation of the system, including the backup battery. The project manager stayed on top of scheduling and, when the original panel model hit a back order, suggested switching manufacturers. That change delivered more efficient panels at the same price. What stuck with him was that proactive swap — avoiding delay while improving system performance without extra cost.
Bruce experienced a rare failure of his Enphase controller on his home solar system. PowerNW dispatched Chris to diagnose the problem, and the company stepped in to replace the controller at no cost. Two electricians, Hon and Tedd, spent a full day pulling out the old unit, installing the replacement, and bringing the battery wiring up to the current standard. Chris returned afterward to add an extra circuit breaker for improved safety. Throughout the work the crew walked him through what they were doing in plain language, and the combination of the complimentary replacement plus the battery rewiring and added breaker left him confident that the system was not only back online but safer than before.
Liberty Looney found Power Northwest knowledgeable and helpful while exploring adding solar to her home. She chose them to install the panels, and during both the decision phase and the installation they stayed attentive and responsive, answering questions and keeping her in the loop. The combination of clear expertise up front and steady communication throughout the process left her very pleased with the choice to add solar.
carolmcmakin had solar panels put up two years ago, and they’ve worked flawlessly since. She’s watched her electricity bills shrink and takes real satisfaction from cutting back her reliance on public power. Two years of trouble-free performance and steady savings is the detail that lingers.
Daniel picked PowerNW for a residential solar install and found the whole process moved surprisingly fast — about two months from signing to close-out on a typical home system. He discovered the price and equipment matched what other local companies offered, but the pace and coordination set the experience apart. Chris helped him decide without pressure, patiently walking through options, while Marie kept the schedule on track and answered questions promptly. The install team — Brandon, Fein, and Cedric — completed the physical work in under a day, left the roof and surrounding areas clean, and the short conversations he had with them were useful. A small drywall repair ran through a subcontractor and took a week or two to get on the calendar, but was finished quickly once scheduled. PowerNW coordinated all inspections and permits with the City, County, and PGE, so he didn’t have to manage that paperwork himself. What stuck with him most was the two-month turnaround combined with the company handling permitting and inspections from start to finish.
Mike has turned to Power Northwest several times — for rooftop solar, a battery-backup system, and the electrical work on a new house — and each job delivered consistently outstanding results. Ethan took the lead coordinating his most recent move, handling the scheduling and logistics that tied his projects together. He plans to hire Power Northwest again, and what stuck with him most was Ethan’s coordination during the move.
Long-term satisfaction for Power Northwest holds steady at 5.0 ★. This is better than 79% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.