


Loading map...
Power Northwest installed a full solar array and battery backup for over a hundred homeowners without a single complaint about the quality of their work. We analyzed reviews spanning early installations through recent battery retrofits and found the same pattern repeating: projects finish on time, crews clean up without being asked, and the system performs exactly as promised. Ninety-nine reviewers went out of their way to mention workmanship quality, and we couldn't find one who regretted hiring them. The company's strength shows up in two areas that matter most during the chaos of a roof project. First, communication stays clear even when utility approvals drag on. One reviewer thought their system would flip on the day panels went up, then learned PGE's meter swap could take two weeks. Power Northwest's project managers now spell out every handoff in advance, and the same reviewer still called it a good experience. Second, crews notice problems you didn't hire them to fix. An installer spotted bathroom vents that a remodel contractor had botched months earlier, took photos, and saved the homeowner from water damage down the road. (Yes, people get weirdly emotional about roofers who care.)
If you want the cheapest bid in town, keep shopping. But if you'd rather hire a crew that will spot a badly vented bathroom before it rots your rafters, Power Northwest is worth the premium.
John hired Power Northwest for a residential rooftop solar installation and ended up with more than panels — he discovered a team that handled every step smoothly. From sales through engineering, installation and administration, the crew moved the project along efficiently, and the lead installer, Ted, even pointed out an unrelated problem: bathroom exhaust vents left incomplete after a recent remodel. Ted’s photos convinced the remodel contractor to bring in a roofer to fix the issue, likely preventing future headaches. City inspection and the utility interactions proceeded “bang, bang, bang,” and the electrical work turned out better than expected — no conduit on the roof and only a small run under the eaves. He’s been enjoying the Enphase Enlighten app, which lets him watch solar generation in near real time. He thanked Erik and the whole crew; what will stick with him most is Ted catching that roof-vent problem and the instant feedback from the monitoring app.
After having Power Northwest install two arrays on her house a couple of years earlier, twinsetellen brought them back to add more panels on a home located in a gusty neighborhood. She trusted the company’s priorities matched hers — cutting fossil-fuel use and tackling climate change — and appreciated that the crew delivered on that trust. The installation team — Chris F, Chris M, Johnny and Cedric — showed up promptly, stayed polite and kept the site tidy. An electrician named Brandon patiently answered questions and rechecked the original installation to make sure it met today’s requirements, and Ryan, who did the first install, returned to handle inspections and coordinated smoothly with city inspectors so the system could be turned on. She singled out Power Northwest’s safety-first approach: crews refused to work on very windy days, a trade-off she valued over squeezing a few extra production days out of the project. On the customer side, Mike, the sales and account liaison, stayed enthusiastic and painstakingly corrected contract details for these detail-oriented homeowners, while Marie, the project manager, combined direct, detail-focused emails with a cheerful voice on calls
Jim hired Power Northwest for a home solar-plus-battery installation and immediately noticed their meticulous attention to detail. He appreciated steady, clear communication from start to finish — the team never overpromised, met each milestone they agreed to, and flagged any supply-chain or other delays openly. The installation crews worked carefully, were friendly, and left the site clean. Most striking to him was the battery performance: after installation he experienced a few outages and the house switched to and from backup power flawlessly — a completely seamless transition that underscored the reliability of the system and the workmanship.
Passed screening
Passed screening
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
After having Power Northwest install two arrays on her house a couple of years earlier, twinsetellen brought them back to add more panels on a home located in a gusty neighborhood. She trusted the company’s priorities matched hers — cutting fossil-fuel use and tackling climate change — and appreciated that the crew delivered on that trust. The installation team — Chris F, Chris M, Johnny and Cedric — showed up promptly, stayed polite and kept the site tidy. An electrician named Brandon patiently answered questions and rechecked the original installation to make sure it met today’s requirements, and Ryan, who did the first install, returned to handle inspections and coordinated smoothly with city inspectors so the system could be turned on. She singled out Power Northwest’s safety-first approach: crews refused to work on very windy days, a trade-off she valued over squeezing a few extra production days out of the project. On the customer side, Mike, the sales and account liaison, stayed enthusiastic and painstakingly corrected contract details for these detail-oriented homeowners, while Marie, the project manager, combined direct, detail-focused emails with a cheerful voice on calls
Scott decided a few years ago to hire Power Northwest to install a residential photovoltaic system, and the experience convinced him it was the right call. He found their team consistently knowledgeable, the workmanship high quality, and the crew courteous throughout the project. When he called them back to add battery backup, he discovered the same attention to detail and a clear determination to meet his high standard for quality. He’s watched the company grow since 2021 and felt that growth was earned — the sort of steady improvement you notice over time. The most telling detail for a prospective buyer: he trusted them enough to hire them twice, first for panels and then again for battery backup.
Remy reached out to powerNW planning a slow rollout—she expected a year-long timeline so she could finish a car payment before swapping it for a solar payment. The company moved faster than she expected, but instead of rushing her, they worked with her on her timeline for nearly a year, gathering paperwork and lining up partners so everything would be ready when she was. She appreciated that personalized pacing: powerNW coordinated the credit union and a roofer they recommended, and the whole process felt smooth and low-effort on her end. Lance managed the project and scheduling so she didn’t have to be hands-on around a busy work schedule; Nav and his crew handled the installation; Drew guided her through inspections. Financing came together with just $1,000 down, a loan through the recommended credit union, and a sizable federal tax rebate that she plans to put toward the loan. The panels have cut utility costs and added earthquake resiliency to her ranch-style home, and she misses working with the team now that the job is done. Her clearest takeaway: the low upfront payment plus the tax rebate and lender setup made going solar financially manageable.
Kim Allchurch Flick watched Power Northwest install a solar system on a metal roof in the rain, and what stood out most was the crew itself: they moved as a coordinated team, talked through each next step, and backed one another up while working through the weather. Along the way, she overheard them talking about how much they enjoyed working there and how well the company treated them, which added a surprising human touch to the job. The panels ended up giving her the solar setup she wanted, but the part that lingered was seeing an installation team that seemed genuinely proud to be there and in sync from start to finish.
James had his battery system inspected by the city and came away with no corrections at all, a clean pass that came after a smooth install on the side of his house. What stood out most was Han’s eye for the layout: instead of sticking rigidly to the original plan, he suggested a different arrangement for the meters, controller, inverter, and other equipment, and the end result looked far more polished than James had expected. Han, Darren, and Chris moved through the work quickly and professionally, while Ethan and Chris kept the process on track behind the scenes.
Dr. Gale Myers ended up with a solar-plus-battery setup on the house and found Power Northwest’s crew unusually easy to work with from start to finish. What stood out most was how comfortable they made the whole process feel: they showed up on time, kept the work moving cleanly, and welcomed questions at every stage, even letting him watch as they worked so he could learn along the way. Eric, the liaison, became a steady point of contact, picking up the phone quickly and answering questions without hesitation, while Vander, the project manager, along with the engineering team and crew, kept the experience friendly and informed. The job involved electrician Han and installers Darren, Jose, Patrick, and Zach, and by the end he was left with a finished system and a real appreciation for the professionalism behind it.
carolmcmakin had solar panels put up two years ago, and they’ve worked flawlessly since. She’s watched her electricity bills shrink and takes real satisfaction from cutting back her reliance on public power. Two years of trouble-free performance and steady savings is the detail that lingers.
Dr. Gale Myers ended up with a solar-and-battery system on his home and came away struck less by the hardware itself than by how smoothly Power Northwest handled the whole job. The crew showed up on time, worked cleanly, and kept the project moving at a reasonable price, but what really stood out was how open they were along the way. Vander, the project manager, and the engineering team stayed friendly and ready to answer questions, and they even let him watch the installation so he could learn as they worked. Eric, the liaison, was especially memorable for picking up the phone consistently and explaining solar in a way that left no loose ends. Han handled the electrical work, while Darren, Jose, Patrick, and Zach took care of the install, and the whole team left him with a finished setup and a strong sense that every part of the process was in capable hands.
Vanessa Aispuro found a team that made a roof-and-solar project feel manageable from the start. Marie and the crew stayed supportive throughout, and when questions came up, they had a clear line to reach out for help. The roofing and solar installation on her home moved along professionally and wrapped up on time, leaving her with the kind of smooth turnaround that makes a big project feel far less stressful.
Long-term satisfaction for Power Northwest holds steady at 5.0 ★. This is better than 78% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.