Energy Plus Solar reviews

Eric had solar on his home for about four years when a component failed and needed replacing. He hit a snag trying to reach the parent company, SunPower, which proved difficult to contact. Eventually he tracked down Energy Plus Solar, and their technician — also named Eric — came out, replaced the broken part, and got the system back up and running. The detail that stands out: when the manufacturer proved unresponsive, a local Energy Plus Solar contact stepped in and handled the repair directly.

Carrie had spent 10 years putting off solar at her Palmdale home because she’d heard too many nightmare stories and had real trust issues with solar companies, so when Eric, the owner of Energy Plus Solar, came out the very next day after she reached out, that already felt different. She preferred a family-run outfit over a corporate name, and he won her over by listening closely, staying low-pressure, and giving her a quote that felt fair enough that she never felt the need to haggle. Throughout the install, he kept her updated, answered calls quickly, and seemed to understand how detail-oriented she was as a business owner who spends her days in other people’s homes. What stood out most was the finish: her panels were set straight, painted to match the house, and left so clean that it matched her near-perfection standards. Even when a couple of coding issues came up, they worked through them together, including a call to the gas company and some adjustments on Energy Plus Solar’s side. The system ended up producing exactly as planned, and she liked checking its output through her Tesla app while already sending referrals to her own clients.

In Rosamond, CA, Todd had a rooftop solar array on a family home shared with his wife and five children and discovered the installation became more of a nuisance than an upgrade. After about three years one third of the panels stopped producing, and the company eventually returned to fix them — but only after an eight-month delay. They had promised to "bird proof" the array, yet pigeon droppings piled up under the panels and onto the backyard, leaving the outdoor space effectively unusable for the family. Todd left a 3-star review after an earlier 1-star post disappeared, and he has spent years trying to get the company to answer calls, emails and texts with no response. The lingering images that matter here are the photos of pigeon droppings under the panels and the long service gap: months without a third of the system working and no reliable follow-up.

Eric M. had solar on his place for about four years when a component failed and needed replacement. He found the parent company, Sunpower, difficult to reach, so he turned to Energy Plus Solar. An Energy Plus Solar technician — also named Eric — came out and handled the replacement personally once contact was made, resolving the issue that the manufacturer hadn’t responded to. The memorable detail: when the manufacturer was slow to answer, a local technician showed up and fixed the problem directly.

Keith C. installed a 7.5 kW solar panel system on his home seven years ago and discovered it has essentially paid for itself — he now enjoys virtually all of his electricity for free. Freed from Edison’s punishing tiered rates, he only still pays the utility’s basic charges and fees. In 2018 he called Eric after a wire suffered sun damage; the company repaired the wiring under warranty and also tightened a rack that had been rattling in high winds. The clearest takeaway: long-term production that covered the upfront cost and a responsive warranty service that handled roof‑side issues with one call.

Todd S. has lived in Rosamond, CA for 40 years and in August 2016 had a 32-panel SunPower array installed on his house. He discovered about three years later that roughly one-third of the panels had stopped producing, and it then took eight months for SunPower to replace all 32 microinverters. Compounding the electrical problems, the crew never installed the bird guard they had promised; pigeons moved in, shredded roof areas and left so much droppings that his backyard became effectively unusable and, in his words, a hazardous waste zone. He phoned SunPower by Energy Plus Solar repeatedly and left message after message, but received no return calls. Frustrated and feeling let down, he blames both the installer and SunPower for the ongoing damage to his property and family life. The detail that lingers most: an uninstalled bird guard turned his yard into a health hazard while the company left him waiting for accountability.

Carl watched Energy Plus Solar turn a home solar project into a remarkably quick start-to-finish process, beginning with an estimate finished the same day they first reached out. After comparing two other bids, he found they couldn’t match the price, the workmanship, or the way the company stayed responsive. The installation wrapped up in just a few days, and the system has run flawlessly since, leaving him with a smooth install and dependable performance right from the outset.

John had just moved into a new house and found himself racing the clock with less than a month left before the solar tax credit expired. After calling around, he ran into two kinds of companies: the ones with inflated prices and the ones that couldn’t promise an on-time install. Eric at Energy Plus Solar in Palmdale was the one who gave him confidence he could beat the deadline. The quote came in at a fair price, Eric answered every question, and the whole process felt professional enough that John handed over the job. When install day came, Eric arrived exactly when promised and got started right away. The finished setup stood out for the kind of care you can actually see: the panels were perfectly aligned, the Powerwall sat in a smart spot, and the conduit ran straight and was painted to match the house. He also added the car charger and helped get the phone app set up. By the end, the system was working flawlessly, and the project wrapped with time to spare before the tax credit deadline.

Alan H. discovered after a year that his rooftop system was only producing about 12 kW when it had been designed to deliver 14,400. He had paid extra to guarantee that higher output, but instead ran into a steady stream of excuses and equipment trouble. One inverter started reporting a ground fault and shutting the system down; a tech showed him how to reset it, which turned into a daily morning ritual before leaving for work. After more than ten shutdowns they finally replaced that inverter, but two months later the replacement failed as well. Without knowing how to reset the new unit, he waited two weeks for a technician to show up. The company then scheduled a service call with SunPower, but the system remained offline for more than a month; two days before the appointment the second inverter failed again. When the SunPower team finally arrived they spent the entire day dismantling, inspecting, and repairing the original Energy Plus installation, and only then did the array come back online. What stuck with him was not a single repair visit but the recurring breakdowns and the long stretches of downtime despite paying extra for promised performance.