Energy Plus Solar reviews

Eric had solar on his home for about four years when a component failed and needed replacing. He hit a snag trying to reach the parent company, SunPower, which proved difficult to contact. Eventually he tracked down Energy Plus Solar, and their technician — also named Eric — came out, replaced the broken part, and got the system back up and running. The detail that stands out: when the manufacturer proved unresponsive, a local Energy Plus Solar contact stepped in and handled the repair directly.

What I Do invited five different solar companies to inspect the house and submit proposals. They compared every bid and discovered Eric’s design stood out: a system built around 20 solar panels and two Powerwalls that offered the highest projected energy yield of the group while remaining cost-effective. Eric’s team completed the installation and kept up solid follow-up service afterward, so problems were handled quickly. The concrete result is that they now have reliable backup and can go off‑grid when necessary — the two Powerwalls plus the higher-yield panel layout made that tangible outcome possible.

In Rosamond, CA, Todd had a rooftop solar array on a family home shared with his wife and five children and discovered the installation became more of a nuisance than an upgrade. After about three years one third of the panels stopped producing, and the company eventually returned to fix them — but only after an eight-month delay. They had promised to "bird proof" the array, yet pigeon droppings piled up under the panels and onto the backyard, leaving the outdoor space effectively unusable for the family. Todd left a 3-star review after an earlier 1-star post disappeared, and he has spent years trying to get the company to answer calls, emails and texts with no response. The lingering images that matter here are the photos of pigeon droppings under the panels and the long service gap: months without a third of the system working and no reliable follow-up.

Eric M. had solar on his place for about four years when a component failed and needed replacement. He found the parent company, Sunpower, difficult to reach, so he turned to Energy Plus Solar. An Energy Plus Solar technician — also named Eric — came out and handled the replacement personally once contact was made, resolving the issue that the manufacturer hadn’t responded to. The memorable detail: when the manufacturer was slow to answer, a local technician showed up and fixed the problem directly.

Keith C. installed a 7.5 kW solar panel system on his home seven years ago and discovered it has essentially paid for itself — he now enjoys virtually all of his electricity for free. Freed from Edison’s punishing tiered rates, he only still pays the utility’s basic charges and fees. In 2018 he called Eric after a wire suffered sun damage; the company repaired the wiring under warranty and also tightened a rack that had been rattling in high winds. The clearest takeaway: long-term production that covered the upfront cost and a responsive warranty service that handled roof‑side issues with one call.

Todd S. has lived in Rosamond, CA for 40 years and in August 2016 had a 32-panel SunPower array installed on his house. He discovered about three years later that roughly one-third of the panels had stopped producing, and it then took eight months for SunPower to replace all 32 microinverters. Compounding the electrical problems, the crew never installed the bird guard they had promised; pigeons moved in, shredded roof areas and left so much droppings that his backyard became effectively unusable and, in his words, a hazardous waste zone. He phoned SunPower by Energy Plus Solar repeatedly and left message after message, but received no return calls. Frustrated and feeling let down, he blames both the installer and SunPower for the ongoing damage to his property and family life. The detail that lingers most: an uninstalled bird guard turned his yard into a health hazard while the company left him waiting for accountability.

Jessica V ran into trouble with a previous solar system and watched Erik drive out to her property to help fix the problem. She found him very responsive, getting the answers she needed almost right away. The experience pointed to one clear takeaway about Energy Plus Solar: they send people who’ll come out in person and follow through, not just handle things remotely. The lasting detail she remembers is Erik’s hands-on visit combined with fast, clear answers.

Alan H. discovered after a year that his rooftop system was only producing about 12 kW when it had been designed to deliver 14,400. He had paid extra to guarantee that higher output, but instead ran into a steady stream of excuses and equipment trouble. One inverter started reporting a ground fault and shutting the system down; a tech showed him how to reset it, which turned into a daily morning ritual before leaving for work. After more than ten shutdowns they finally replaced that inverter, but two months later the replacement failed as well. Without knowing how to reset the new unit, he waited two weeks for a technician to show up. The company then scheduled a service call with SunPower, but the system remained offline for more than a month; two days before the appointment the second inverter failed again. When the SunPower team finally arrived they spent the entire day dismantling, inspecting, and repairing the original Energy Plus installation, and only then did the array come back online. What stuck with him was not a single repair visit but the recurring breakdowns and the long stretches of downtime despite paying extra for promised performance.

Tyree Nicholas hired Energy Plus Solar for a rooftop panel install, and Eric Wedell personally put the panels on his roof — a job that led to a leak and damage to both the roof and an interior ceiling. He alerted Eric, who came back and managed to stop the leak, but left the original damage unrepaired. Months later the roof and ceiling issues remained unresolved as Tyree ran into repeated excuses, poor communication, and a lack of follow-through. He ended up with the clear impression that the company would not take responsibility for the problems the installation caused — the lasting takeaway being persistent, unaddressed roof and ceiling damage after a solar install.