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Shelter Roofing and Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
Shelter Roofing and Solar will fix problems you didn't even notice. We found a homeowner who passed inspection and considered the project complete, but the owner personally inspected the roof, spotted something not up to his standards, and sent the crew back for two more days of unpaid work to make it right. Reviews show 171 mentions of workmanship quality, yet what stood out most is how the company handles the inevitable hiccups: three years after one reroof, exposed nails turned up under the eaves, and Shelter cut every offending nail and repainted the area at zero charge. The solar side runs the same way. When one customer's new battery stopped working unexpectedly, techs Brandon and Levi dropped everything and got it running the next day. If you want the cheapest quote in town, keep shopping. But if you'd rather pay a fair price for a crew that'll come back years later to fix a detail most inspectors miss, this is the installer to hire.
If you're comparing purely on price, you may find a lower quote elsewhere. But if you want an installer who'll send the owner to inspect your finished roof and redo work that already passed inspection, the premium is worth it.
3 Stories That Stood Out
Joel S. hired Shelter a couple of years ago for a major roof replacement and solar installation on his home — a sizable project that he found competitively priced, if not the cheapest. He discovered Shelter stayed responsive from the initial bid through completion and appreciated the hands-on approach of a family-owned outfit. The moment that stood out came after the official inspection: although the job had been signed off and Joel considered it finished, the owner walked every job personally, spotted a detail Joel would never have noticed, and sent the crew back for two extra days to correct it at his own expense. He came away impressed by that level of pride and business ethics — not because of the paperwork, but because the owner refused to move on until the installation met his exacting standards.
Randy hired Shelter Roofing three years ago to replace a roof on his home, and he walked away impressed by their workmanship and cleanup. A month later his painter discovered nails poking through the underside of the eaves—about a quarter inch too long—and Shelter dispatched an inspector the next day. The crew cut the offending nails and repainted the eaves at no charge, treating the extra work as a failure to meet their own quality standards rather than a billable fix. When Randy had solar panels installed three years after the roof job, he called Scott expecting an inspection fee after the solar rails went up. Instead a Shelter foreman climbed the roof while the solar crew was on site, inspected the work, complimented SunRun’s installation, and promised to come back after the project finished to verify nothing had changed. As someone who consults on CRM and customer-service processes, he judged Shelter’s response, follow-through, and attention to detail as exceptional. The specific moments that stuck with him were the same ones a buyer cares about: a prompt, no-cost repair for a workmanship oversight and an on-the-spot roof check tied to the solar installation. Those two acts
Jason Dubovsky found that torrential winter rains had exposed the need for a full lift-and-reset on his 35-year-old tile roof, and after shopping around he chose Shelter Roofing and Solar. He settled on them because Vivek, the salesperson, came across as straightforward and pressure-free, their reviews were consistently strong, their quote landed below the competition, and they could handle the solar detach-and-reset as part of the roofing job. He also opted to add a whole-home battery to capture SGIP rebates, so the project included both a new roof and battery installation. From the first conversations through final commissioning, he found the Shelter crew professional, punctual, and down-to-earth; when his battery later needed unexpected attention, the team dropped everything to help — Brandon and Levi came through with timely fixes. He singled out several people who made the process smooth: Vivek, Kat, Darshan, Rudy, Lareina, and Colin. Initially he posted the review while waiting on the SGIP paperwork, but followed up: on October 2, 2024 he received the full SGIP reimbursement. The detail that stuck with him was Shelter’s ability to coordinate the roof lift, solar reset, and a/
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How We Got To Trust Score 96
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Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Daniel F. contacted Shelter Roofing and Solar to add a battery that would power his whole house during a blackout. Because the same crew had installed his solar system in 2022, he already trusted their quality and value. They came out promptly to provide a quote, then their technicians returned to install the battery, handled the wiring and finished work, and cleaned up the site when they were done. He walked away with a ready whole-house backup and the familiar, tidy workmanship he'd expected.
Elizabeth needed a small roof repair for a leak and, after a church friend recommended the same crew who had done that friend’s roof and solar a few years earlier, she contacted Shelter Roofing and Solar. She was given two repair options and received a preventive maintenance tune-up, so the visit felt like more than a quick patch. The crews on the roof and the people in the office handled the job accessibly and professionally; she encountered friendly, customer-focused, knowledgeable technicians. She left reassured that the repair plus the tune-up should help her roof hold up for years, and what stood out was getting choices plus preventive care rather than a one-off fix.
Elizabeth faced a small roof leak and turned to Shelter Roofing and Solar after a friend from church — who'd used Shelter for a new roof and solar a few years earlier — made the referral. She walked through two repair options with the company, and they included a preventive maintenance tune-up as part of the work. Field crews and office staff handled the job smoothly; she found the team helpful, accessible, friendly, customer-oriented, knowledgeable, and experienced. The combination of a clear choice of solutions plus the extra tune-up left her confident the repair will protect the house for years, and she plans to call Shelter again when something larger is needed. If possible, she may add a photo of the completed repair.
Jill S. has relied on Shelter for her roof and solar for almost ten years. When an inverter that Shelter had replaced under warranty three years ago started acting up this month, she called and the company stepped in and resolved the problem without any hassle. Brandon came out, applied updates, restored access to the system app, and stayed responsive to follow-up questions. She ended up with the inverter issue fixed and the app working again, and appreciated that Shelter stood by both the product and their workmanship. The thing that stuck with her was the fast, no-fuss warranty support and Brandon’s attentive follow-through.
Bin Z chose this company because they could handle both the roof work and the solar installation on his home. He ended up with a system installed three years ago that continues to perform as designed, and the overall price felt reasonable. Looking back, he realized he probably should have ordered a larger system to cover future needs. The one hiccup: it took three to four calls to get someone out to replace a couple of cracked shingles, so he knocked one star off for the slow follow-up — the repairs were completed once they arrived. The memorable detail: one contractor handled roof and panels together, delivering a well-functioning array three years on, but expect to be persistent if small roofing touch-ups are needed.
Ryan T. had Shelter Roofing and Solar work on his roof a couple years ago and, pleased with the result, brought them back last month to install solar panels on his home. He found their attention to detail and level of professionalism consistently went above and beyond during both jobs. Because the first project left such a strong impression, he trusted them to handle the follow-up solar installation—and the company delivered the same careful workmanship a second time. For someone weighing contractors, the memorable detail is this: the same team handled two separate, major projects years apart and earned repeat business through consistent quality.
Gene G. hired the company several years ago to replace a large tile roof, and recently had them reroof the flat garage section that had been in place for more than 22 years. He chose them after getting quotes from two other firms because they offered better pricing for the identical specifications and then delivered work that looked noticeably superior. Crews kept the site tidy every day and the finished surfaces reflected careful attention to detail, not a rushed job. The clearest takeaway for a buyer: they beat two competitor bids on price for the same specs and still maintained daily cleanup and a quality finish.
Grant Cairns hired Shelter Roofing for a combined roof-and-solar installation in 2017. Years later, when the system’s inverter failed through no fault of the installer, he called them and they returned promptly, diagnosed the problem and repaired it with professional care. Shelter Roofing stood behind the original work instead of passing the buck, handling the service quickly and efficiently. The detail that sticks: a company that did a 2017 roof/solar combo still answered the call and fixed a core component years after installation — a concrete sign their follow-through isn’t just marketing.
Joel S. hired Shelter a couple of years ago for a major roof replacement and solar installation on his home — a sizable project that he found competitively priced, if not the cheapest. He discovered Shelter stayed responsive from the initial bid through completion and appreciated the hands-on approach of a family-owned outfit. The moment that stood out came after the official inspection: although the job had been signed off and Joel considered it finished, the owner walked every job personally, spotted a detail Joel would never have noticed, and sent the crew back for two extra days to correct it at his own expense. He came away impressed by that level of pride and business ethics — not because of the paperwork, but because the owner refused to move on until the installation met his exacting standards.
Long-term Satisfaction
Long-term satisfaction for Shelter Roofing and Solar holds steady at 4.9 ★. This is better than 74% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.