Energy Remodeling reviews

Janice purchased an expensive solar package for the couple’s 15-year family home, and after the installers left she discovered the company had vanished. She and her husband could not reach anyone by phone and received no callbacks, so they drove to three listed business addresses looking for answers. At the last known Concord, CA location a security guard told them the firm had been “Evicted” for nonpayment of rent and speculated it may have folded and re-emerged under a new name; he added that other people had come asking about the company as well. Left without recourse, the couple concluded they had been defrauded: the overpriced system left them with a stark choice between bankruptcy or selling the home. They chose to sell, surrendering much of the profit they’d expected after 15 years in the property. Janice also alleges civil rights violations and elder abuse in how the sale and financing unfolded. Now she’s trying to locate whoever is operating under the old name and is organizing with others for possible legal action — she’s actively seeking anyone with information and representation for a class-action.

Irene S. hired the company for what she understood to be a $30,000 solar installation and soon discovered multiple problems. She found the crew using what she judged to be inferior materials, then realized the finances blew up — the project that started at $30,000 would end up costing her about $90,000 before it was paid off. The situation escalated further when the company placed a lien on her house. She walked away frustrated, and the most striking detail for future buyers is this: the relationship culminated in a lien on her home.

Conor O. went into a solar install last summer and ended up with a 60 sq ft hole cut in his roof — done over his objections — that remained unrepaired for more than nine months. He pushed the company for a fix and even threatened legal action, but they refused to settle, so he filed a claim with the California Contractors State License Board hoping that going after the contractor’s license will force payment for the damage. Frustrated, he also pointed other homeowners to file complaints with the CSLB (http://www.cslb.ca.gov/Consumers/Filing_A_Complaint/) and the Better Business Bureau (https://www.bbb.org/consumer-complaints/file-a-complaint/get-started) if they run into noncooperation. He warns potential customers to keep looking for a contractor: in his experience the company showed poor project management, bad customer service, and a tendency to dodge responsibility and cut corners. The detail that sticks is the unrepaired, large roof opening left for months and his ongoing CSLB claim to resolve it.

Dwayne hired the company to install a new solar system on his Los Angeles-area home. He ended up with a tidy, professional installation and a crew that worked long hours, handled the details smoothly, and clearly knew the equipment inside-out. What stood out most was the team’s mix of hard work and technical know-how — that combination made the whole process straightforward. He encourages other LA homeowners to consider them for solar because of that reliable expertise and effort.

Matt S. hired the company to put a residential solar array on his roof and soon discovered the roof leaking into the house after the install. He had a roofer inspect and document that the leak resulted from the installation, but despite more than 20 phone calls over two years the installer refused to take responsibility or repair the damage. He ended up living with unresolved water damage while the company declined to act, leaving the clearest takeaway for buyers: documented evidence and persistent calls did not force a remedy in this case, so demand clear post-installation accountability before signing.

Alma G. had solar panels installed on her home two years ago and discovered they still do not work. She encountered repeated delays and a lot of back-and-forth with the company but no real repairs or resolution. In the meantime she kept getting large Edison utility bills while also paying off the system through a HERO financing plan, leaving her with both a high electric bill and ongoing loan payments for a nonfunctional array. The striking takeaway: two years after installation the panels remain unusable, yet the bills from Edison and HERO keep coming.

Derrick paid more than $50,000 for a rooftop solar system and later discovered installers had worked on his roof while he was at work. He ended up charged for a system that, according to him, never produced power and was never connected to the grid. He labelled the whole ordeal a "Total Scam," saying the company billed him despite failing to deliver a working service and—he alleges—even installing equipment without the homeowner’s permission. He intends to press criminal charges if the installers are located and remains uncertain whether authorities have pursued the case. The detail that sticks: over $50k out of pocket for panels that, in his account, were put on the roof but never hooked up to the grid.

Gena T. paid $43,000 to have solar panels put on her roof and discovered the system doesn't work, while the loan for the installation still hasn't been funded. She felt the company treated her like an easy target and urged prospective buyers to go with a large corporate installer such as Home Depot instead. After ending up with an expensive, nonfunctional rooftop system and unresolved financing, she left a one-star review. The image that sticks: a $43,000 solar install that never produced and a loan that never came through.

oscar l. bought a house that came with the company’s solar array already installed, only to discover the system wasn’t working. He spent more than six weeks trying to get the problem fixed, repeatedly fielding excuses and broken promises instead of solutions. His project manager, Janeth, promised to call back with answers but never returned his calls. The company sent four different technicians who couldn’t diagnose or resolve the fault, and most recently left him waiting three days for a so-called senior tech while blaming a router and internet problem—a diagnosis he says was not true. Now he has dozens of panels sitting idle on his roof and a much larger PG&E bill to show for it.