Otovo reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Solar Service Professionals fixes orphaned systems other companies won't touch. We analyzed hundreds of reviews and found this team built its reputation on rescuing homeowners whose original installers disappeared or stopped responding. In one case, an owner contacted the company in a panic after shutting down her system during a 105-degree heat wave with five kids at home. A technician walked her through a remote fix over the phone without charging a service fee. That willingness to solve problems without maximizing revenue shows up everywhere in the data. We found 149 mentions of exceptional follow-up support and zero negative comments about technician conduct. Eduardo Rodriguez appears in 47 reviews by name, consistently praised for restoring systems that had been down for months or even over a year. The company also handles the warranty paperwork when replacing components from defunct manufacturers, a service 24 reviewers called out as rare and valuable. If you bought a house with an existing system or your installer went bankrupt, this is the team that will actually show up.
If you need a new installation from scratch, this company may not be your best fit. But if you inherited a solar system, lost your original contractor, or have an aging setup producing less power than it should, Solar Service Professionals will treat your problem like it matters.
Reviews That Shaped Our Verdict
Tom B. left an initial negative review, and then the owner, Manny of Solar Service Professionals, reached out to take charge of the repair. He worked with Manny to identify and replace panels that would match his existing array, and the team installed the replacements at a reasonable price. After the swap, the system started working properly and communication improved dramatically — he rated the company five stars for professionalism and the work performed. What lingered most was Manny’s hands-on effort to track down compatible panels when the project hit a snag, turning a bad start into a functioning system.
Deleah discovered that her decade-old rooftop solar system had stopped producing — her spiking electric bill made the failure obvious. She contacted the company’s Solar Service Professional and they dispatched a technician within a few days. Eduardo Rodruguez arrived on time, professional and knowledgeable, and in about an hour he got the array working again, lifting production from zero to roughly 60%. He identified additional parts that need ordering to bring the system to full capacity and placed those orders; Deleah believes he would have reached 100% if the parts had been on hand. The most memorable detail: he focused on repairing the existing system and didn’t try to sell a new one. After the repair work is completed, she plans to set up an annual maintenance plan so the system stays reliable year after year.
On a sweltering 105° afternoon in her small Southern California home with five kids at home, Cara discovered that something she’d done had shut down her four-year-old solar system and she panicked. After calling every number she could find for the company that rhymes with sunfun and only getting an automated email promising a possible 2–3 day reply, she turned to Solar Service Professionals. They walked her through step-by-step over the phone, patiently and thoroughly troubleshooting until her power came back on — without dispatching a technician or tacking on a hefty service fee. The technician’s calm, kind guidance turned what felt like an emergency into a quick fix. She kept their number for future emergencies and left impressed by their honesty and reliability — one phone call solved a household crisis in the middle of a 105° day.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 93
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 9 years
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Deleah discovered that her decade-old rooftop solar system had stopped producing — her spiking electric bill made the failure obvious. She contacted the company’s Solar Service Professional and they dispatched a technician within a few days. Eduardo Rodruguez arrived on time, professional and knowledgeable, and in about an hour he got the array working again, lifting production from zero to roughly 60%. He identified additional parts that need ordering to bring the system to full capacity and placed those orders; Deleah believes he would have reached 100% if the parts had been on hand. The most memorable detail: he focused on repairing the existing system and didn’t try to sell a new one. After the repair work is completed, she plans to set up an annual maintenance plan so the system stays reliable year after year.
Ken had solar panels installed in 2018 that stayed under a PPA with Spruce Finance in Texas. About three years later he needed a new roof, which meant the panels had to come down and go back up afterward. He initially lined up another contractor to handle both the roof and the array removal, but that crew bowed out. Spruce pointed him to SSP, and after reading strong Yelp feedback he hired SSP to do the panel work and the roofing. SSP removed the entire array, completed the roof work, and reinstalled the panels cleanly and without problems. Crews arrived on time or early, stayed polite and professional, and handled a few minor hiccups without derailing the project. The standout detail: SSP inspected the roof and concluded a new layer over the existing shingles would suffice, avoiding the tear-off Ken had budgeted for — saving him money and a lot of mess. SSP also arranged a complimentary panel cleaning (about a $200 value) to follow up. He walked away impressed by the practical savings and the attentive service — the decision to avoid a tear-off and the free cleaning were the things that stuck with him.
On a sweltering 105° afternoon in her small Southern California home with five kids at home, Cara discovered that something she’d done had shut down her four-year-old solar system and she panicked. After calling every number she could find for the company that rhymes with sunfun and only getting an automated email promising a possible 2–3 day reply, she turned to Solar Service Professionals. They walked her through step-by-step over the phone, patiently and thoroughly troubleshooting until her power came back on — without dispatching a technician or tacking on a hefty service fee. The technician’s calm, kind guidance turned what felt like an emergency into a quick fix. She kept their number for future emergencies and left impressed by their honesty and reliability — one phone call solved a household crisis in the middle of a 105° day.