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evNation reviews
• updated MAR 3, 2026Loading map...
The Verdict
evNation runs smooth EV charger installs, but follow-up is a coin flip. We analyzed dozens of customer accounts and found 25 reviewers mentioning tidy, professional work—installers showed up on time, suggested the lowest-cost wiring route, and wrapped up ChargePoint hookups in a few hours. One customer waited a month for replies about a non-pairing charger, sent multiple emails, left voicemails, and heard nothing until two phone calls finally reached the owner, who apologized and swapped the unit the following week. Another hired a second electrician just to attend the final inspection because evNation never showed. When you catch them, they'll listen (one reviewer loved that the tech called the dealership to confirm outlet specs for a plug-in hybrid instead of upselling a full Level 2 station). City inspections pass without revisions, and installs come in under budget. The technical execution is solid. The post-install responsiveness is not.
If you want a ChargePoint station wired neatly and passed by the inspector, evNation will deliver. If you need a callback about a warranty claim or a glitchy app, prepare to chase them down.
3 Stories That Stood Out
Jj R. had an EV charger installed at their home a few months ago, and right away the unit never paired with the mobile app. They watched a return tech try and fail to fix it and were told the issue was with ChargePoint software and to wait a couple of weeks. A month passed with no improvement; they sent several emails to Neil Okun and received no reply, which became increasingly frustrating. After two phone calls they finally reached Neil; he apologized, said they were next on his list, and arranged for a replacement unit the following week. The technician showed up on Tuesday with the new unit and resolved the pairing problem in about 20 minutes. The tech asked them to update the review, so they did, but left a three-star rating because the whole episode — months of a nonworking charger and unanswered messages — felt entirely avoidable.
Kay Brown bought a new plug-in hybrid and found herself comparing proposals from five electricians who all pushed installing a full EV charger. Neil listened, rang her dealership to confirm the car’s needs, and proposed a simpler fix: a standard 110-volt outlet. That outlet now trickle-charges the PHEV for about ten hours each night, fits her driving habits, and avoided the extra cost and complexity of a full charger. She appreciated Neil’s attention and practical problem-solving — he dug into the details and delivered the right solution. The lasting image: a modest 110-volt outlet quietly topping up the battery overnight, exactly what the car needed.
James Fox had a home charger installed, but when the final inspection arrived the installer refused to show up to complete the job. He ended up hiring a different electrician to attend the inspection so the system could be finalized, and walked away frustrated by what he found to be thoroughly unprofessional behavior.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 88
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 4 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Clifford W. needed an Acura EV wall charger installed and arranged for evNation to send a tech. Nick squeezed him into the schedule, scoped the garage, picked the most practical and cost‑effective spot for the charger, and wrapped up the installation in about an hour — in and out so he could keep working through his day without interruption.
Andy needed a home EV charger quickly because charging stations near his neighborhood were scarce. He connected with evNation and found Neil cut through the clutter — laying out the different equipment choices and the costs in a way that made the decision easy. Neil also arranged an installation for the same week, which solved the immediate problem. The install crew arrived friendly, moved efficiently, and finished the job faster than expected. What lingered most was that same-week turnaround: it turned a time-sensitive headache into a finished, usable charger at home.
Omar gave his home charger installation a perfect score after a smooth, well-supported process. He leaned on Neil, who stayed patient and helpful throughout the install process, and Emanuel, who took charge on install day and got the charger "up and running." The clear handoff between patient pre-install support and efficient on-site work left him confident enough to recommend the company to friends and family for future home charger installs.
Long-term Satisfaction
Recent customers rate evNation 4.7 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.