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evNation reviews
• updated APR 10, 2026Loading map...
The Verdict
evNation runs smooth EV charger installs, but follow-up is a coin flip. We analyzed dozens of customer accounts and found 25 reviewers mentioning tidy, professional work—installers showed up on time, suggested the lowest-cost wiring route, and wrapped up ChargePoint hookups in a few hours. One customer waited a month for replies about a non-pairing charger, sent multiple emails, left voicemails, and heard nothing until two phone calls finally reached the owner, who apologized and swapped the unit the following week. Another hired a second electrician just to attend the final inspection because evNation never showed. When you catch them, they'll listen (one reviewer loved that the tech called the dealership to confirm outlet specs for a plug-in hybrid instead of upselling a full Level 2 station). City inspections pass without revisions, and installs come in under budget. The technical execution is solid. The post-install responsiveness is not.
If you want a ChargePoint station wired neatly and passed by the inspector, evNation will deliver. If you need a callback about a warranty claim or a glitchy app, prepare to chase them down.
3 Stories That Stood Out
Jj R. had an EV charger installed at their home a few months ago, and right away the unit never paired with the mobile app. They watched a return tech try and fail to fix it and were told the issue was with ChargePoint software and to wait a couple of weeks. A month passed with no improvement; they sent several emails to Neil Okun and received no reply, which became increasingly frustrating. After two phone calls they finally reached Neil; he apologized, said they were next on his list, and arranged for a replacement unit the following week. The technician showed up on Tuesday with the new unit and resolved the pairing problem in about 20 minutes. The tech asked them to update the review, so they did, but left a three-star rating because the whole episode — months of a nonworking charger and unanswered messages — felt entirely avoidable.
Kay Brown bought a new plug-in hybrid and found herself comparing proposals from five electricians who all pushed installing a full EV charger. Neil listened, rang her dealership to confirm the car’s needs, and proposed a simpler fix: a standard 110-volt outlet. That outlet now trickle-charges the PHEV for about ten hours each night, fits her driving habits, and avoided the extra cost and complexity of a full charger. She appreciated Neil’s attention and practical problem-solving — he dug into the details and delivered the right solution. The lasting image: a modest 110-volt outlet quietly topping up the battery overnight, exactly what the car needed.
James Fox had a home charger installed, but when the final inspection arrived the installer refused to show up to complete the job. He ended up hiring a different electrician to attend the inspection so the system could be finalized, and walked away frustrated by what he found to be thoroughly unprofessional behavior.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 78
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 4 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Teri’s EV charger project turned into a real test case: a new charger at a multi-unit building, with city building-and-safety inspection hurdles that pushed the process into two visits. EVNation kept the job moving anyway, and their electrician Roger stood out as the steady problem-solver on site, handling each complication with patience and practical fixes. Neil, the co-founder, and the rest of the team stayed in touch throughout, and Neil even dug in on the rebate paperwork by supplying the extra details needed for Teri’s LADWP application. What she ended up with was more than a finished install at a difficult property — it was a team that carried the project through inspection headaches and the rebate process without leaving her to sort out the details alone.
Juan ended up with Neil and Jorge from EvNation handling the install of his EV charger, and the standout part was how smoothly the paperwork moved along. What could have turned into a drawn-out permitting headache felt fast and easy, and they took the time to answer every question along the way. By the end, he had a charger up and running without the usual drag that comes with getting a home EV setup approved and installed.
Clifford W. needed an Acura EV wall charger installed and arranged for evNation to send a tech. Nick squeezed him into the schedule, scoped the garage, picked the most practical and cost‑effective spot for the charger, and wrapped up the installation in about an hour — in and out so he could keep working through his day without interruption.
Ken picked up a Hyundai Ioniq 5 that included a complimentary home charger. He brought in EV Nation to handle the installation, and they smoothed the whole process so he ended up with a working charger and very little hassle. The memorable detail was how effortless the transition from buying the car to having a ready-to-use charger felt.
Cedric Martinez found the installation on his home quick and hassle-free and used a Hyundai discount to simplify the purchase. What stood out was that the crew didn't just install panels — they navigated approvals with his HOA, coordinated with his insurance, and worked directly with the local provider to gather rebate information. The physical install was fast and straightforward, and the hands-on handling of the paperwork left him free from chasing approvals or rebates afterward.
When Don Harris needed an EV charger at his home, he experienced a remarkably quick and professional response. He found the crew timely in getting the charger out and handled the job with clear professionalism and prompt service. What stayed with him most was the fast turnaround — they showed up and moved efficiently, leaving him grateful for how little hassle the whole process created.
P M. needed an electrical panel upgrade plus an EV charger installed on a limited budget and timeline. The company planned and coordinated the project tightly, kept costs within the agreed budget, and finished the work faster than expected. They ended up with an upgraded panel and a working EV charger delivered quickly and without surprise expenses. The standout detail was the combination of practical planning and speedy execution that kept everything on budget.
Annie had the crew show up on time and walk her through the whole plan — what materials and equipment they'd need, the costs involved, and how long the work would take. She then watched them finish a very tidy installation in just a couple of hours; they gave a hands‑on demonstration of how to use the charger, took payment, and left. What stayed with her was the combination of a clear, upfront briefing and a fast, clean install that ended with a practical demo.
Ross came into the project expecting a straightforward contractor job, but it turned into a drawn-out mess centered on promises that kept slipping. He dealt mainly with Neil Okun, the owner, who repeatedly gave him target dates for the work and then failed to meet them. The permit piece became its own frustration: Neil and his subcontractors kept giving him false updates about the city permit needed to move forward, trying to pin the delays on the city instead of owning the problems themselves. By the end of it, Ross was left with the impression of a project run with neither competence nor honesty, which is a hard thing to overlook when a job depends on basic coordination and follow-through.
Long-term Satisfaction
Recent customers rate evNation 4.6 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.