The service Dylan and Chaz provide is exceptional!! I used First Response Solar for panels years ago and there was not a question in my mind who to call to install a battery. Chaz and Dylan grew up in Sebastopol and their integrity is well known. Their communication is outstanding. They let me know every step of the way, the process and steps to installing our battery. Every question I had was explained thoroughly and completely. Dylan was on time for each meeting and Chaz and crew were assiduous and considerate leaving the place clean. They even offered to touch up paint on a new wire. They are efficient yet take the time if you need it. There work is admirable and I highly recommend this company if you want superb service and work.

First Response installed as many panels as possible on my limited roof space. The installation crew was efficient and knew exactly how to do the installation, and how to clean up the grounds when they finished. My electricity bills have gone down significantly. At the end of the year PG&E owes me money, although they push for legislation to reduce what they buy from me. I have been very satisfied. The panels have been in place about 4 years and I have no complaints about them or First Response.

My wife and I hired First Response Solar to install solar panels and battery backup more than a year ago. I am writing to follow-up on my wife's review of this company. We received strange reports from our Enphase application, which were immediately followed up by First Response Solar. Chaz showed up at our home 10 pm on a Saturday night to figure out the problem. Dylan and Chaz immediately followed up with Enphase and one of their representatives came to our home a day later. The system was reset and we needed to hire an electrician to replace burned out circuit breakers. However, there were still problems with the electricity in the house even with all of the repairs that had been done. Chaz and Dylan continued to follow-up until the problem was resolved. Their diligence is stunning in this day and age where promises are made and regularly broken after goods and services are provided. To make a long story short, Chaz and Dylan determined there was a problem with the wiring in the house, which they immediately diagnosed and repaired. We tried to pay them for their time and effort to no avail. My wife was able to give them homemade baked goods, which was absolutely insufficient thanks for their efforts. I can't thank them enough for the installation of the solar panels and battery back-up and the continued follow-up when the system indicates a problem. If you are considering solar panels, this is a local company that provides unparalleled service and takes care of their customers long after installation of the system.