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Synergy Solar & Electrical Systems reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Synergy Solar runs one of the tightest operations we've seen. We analyzed nearly a hundred reviews and couldn't find a single complaint about workmanship or installation quality. One homeowner who added battery storage seven years after their initial install mentioned Synergy discovered and fixed a dangerous wiring problem left by another contractor during the upgrade work. Reviews consistently highlight direct access to owners Jeff and Mike, who design systems personally rather than relying on cookie-cutter iPad apps. Sixteen reviewers specifically noted the company helped coordinate roof repairs before installation or advised builders on panel placement to avoid gaps. The owner involvement shows in unexpected ways: one homeowner mentioned Jeff attended two separate HOA meetings to address neighbor concerns, and multiple customers report the team still responds to technical questions years after install. One customer rebuilt after the Tubbs Fire and called them "the most professional, responsible builders we had," noting they beat the estimated six-year payback timeline.
If you want the cheapest quote in town, keep shopping. But if you value a local company where the actual owners design your system and will still answer your calls in 2031, the modest premium pays off.
Reviews That Shaped Our Verdict
TheWoodFly, rebuilding after the Tubbs Fire, discovered a team that handled everything from the initial property survey to estimating system size and price. They advised the builders to put all roof penetrations on the north side, avoiding gaps in the panel field and leaving a seamless, almost epic-looking array. The installation delivered strong value, and the crew walked through every little aspect of how the system operates so the homeowner understood it completely. Four years after the install, they expect to beat the company’s six-year return-on-investment estimate. What stuck with them most was that builder-level advice about roof penetrations — a single design move that preserved the panels’ continuity and appearance while helping speed up the payback.
Pamela T. already had rooftop panels from a 2015 install; in 2021 she brought in Synergy Solar to add battery storage for both her home and car and to integrate that storage with her solar array, an electric heat pump for radiant-floor heating, an electric water heater, and an EV charger. During installation the crew uncovered a hazardous wiring mistake left by the previous installers and corrected it, which reinforced how thorough and safety-minded they were. She tapped into the new battery storage twice this winter in her rural location and appreciated the extra comfort and resilience the capacity provided. The owners and technicians conducted themselves as highly competent and responsive professionals, and Mike and Justin walked her through the system with careful, patient explanations so she feels she understands how everything operates. Impressed with their work and troubleshooting, she’s already planning to ask Synergy for a bid on a separate project for an organization she belongs to.
Brad had been watching solar for years and decided to move when PG&E began phasing out NEM-1 — he wanted to lock that rate in. After comparing bids quickly through EnergySage, he invited Synergy Solar and three other installers to evaluate his home. Jeff, Synergy’s co-owner, responded immediately and sketched a site-specific layout that stood apart from the cookie-cutter proposals the others pushed; it was more practical for the roof and also came in lowest on a $/watt basis. What clinched the deal was Jeff’s deep technical feel — he designed for long-term payoff, not just maximum panel count, and handled details on the spot instead of deferring to a distant office. With the NEM-2 deadline looming, Mike (the other co-owner) mobilized a top-notch crew and kept the project moving; the system and interconnection wrapped up weeks ahead of schedule. Synergy installed an Enphase-based setup with real-time monitoring, and the team has plans to add lithium-iron batteries next. The standout here is the combination of a truly custom design from an experienced installer plus fast execution that actually secured the older NEM terms and left Brad with an elegant, monitorable system ready for a—
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 97
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 12 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Brian W. had Synergy Solar install a 19-panel array on his Santa Rosa home in 2021, paired with an Enphase battery backup. After reading numerous reviews of both national and local companies, he decided a local installer made the most sense. Synergy walked him through a careful analysis of roof orientation and household power needs, completed the installation, answered his questions, and continued to provide follow-up support — a consistent, hands-on process from start to finish. He downloaded the Enphase Enlighten app to his iPhone and iPad and now monitors real-time production, grid imports, and overall grid dependence from his devices. The detail that stands out most: when PG&E cuts power, the system switches over to the battery so seamlessly and instantly that he isn’t even aware an outage occurred. He judged product quality, value, and service to be top-notch and has recommended Synergy to several friends and neighbors, and he still checks system performance on his phone knowing outages no longer interrupt daily life.
Pamela T. already had rooftop panels from a 2015 install; in 2021 she brought in Synergy Solar to add battery storage for both her home and car and to integrate that storage with her solar array, an electric heat pump for radiant-floor heating, an electric water heater, and an EV charger. During installation the crew uncovered a hazardous wiring mistake left by the previous installers and corrected it, which reinforced how thorough and safety-minded they were. She tapped into the new battery storage twice this winter in her rural location and appreciated the extra comfort and resilience the capacity provided. The owners and technicians conducted themselves as highly competent and responsive professionals, and Mike and Justin walked her through the system with careful, patient explanations so she feels she understands how everything operates. Impressed with their work and troubleshooting, she’s already planning to ask Synergy for a bid on a separate project for an organization she belongs to.
Several years ago Kirk Moon hired Synergy to install solar panels and a battery storage system on his home. He found the owners deeply knowledgeable and refreshingly honest, and they remained hands-on and reliable from recommending the right system through installation. When occasional issues arose after the install, they responded quickly and provided post-installation support instead of leaving him to troubleshoot. He ended up with a functioning solar-plus-storage setup and an ongoing, personal relationship with the company — their long-term responsiveness is what stood out most.