which solar installer
can you trust?
California>North Bay
WattBot
REPORTS
customers trust
Synergy
Solar
&
Electrical
Systems

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TRUST
SCORE
98
#5 of 83
solar installers
in North Bay
WattBot Certified
platforms monitored
Yelp logoYelp
106 reviews,
4.9
Google logoGoogle
46 reviews,
4.8
SolarReviews logoSolarReviews
EnergySage logoEnergySage
BBB logoBBB
WattBot Certified

Synergy Solar & Electrical Systems is WattBot Certified.

Only 5% of 20,000+ companies earned this badge.Over 60% of solar installers have "excellent ratings" on Google, Yelp and more. We independently analyze them to find the ones you can really trust.

What Stood Out

Synergy Solar & Electrical Systems's story in 3 reviews.
Google
Ray Leonard
Mar 4, 2024

I have worked with Synergy Solar since 2014 with our installation of 27 panels, then added storage and backup batteries a few years later. It has been a great relationship from the beginning. I had four companies plan systems for our home and chose Synergy, and I am so glad I did. My experience with Synergy translated to four referrals of friends and neighbors who also used their services and had the same great experience. When I started looking I wanted a local company that used USA-made Panels and Inverters and Synergy was the right fit! They are responsive and attentive to my needs even years after they performed the work. You can not find a better Solar Systems Company!

Yelp
Brian W.
Mar 3, 2024

Synergy Solar installed our 19-panel solar array in 2021 paired with an Enphase Battery backup system. After reading many customer reviews from both Synergy customers and also the national companies, we were convinced that a local company was the way to go. The Synergy team, from the analysis of our home's orientation and our power needs, installation, questions asked and answered, and follow up support has been professional and thorough. The Enlighten Enphase software, downloaded on my iPhone and iPad, allows for system monitoring in real time, including energy produced, imported from the grid, and grid dependence. When there is PG&E power outage, we are not even aware of it because the switchover to battery backup is seamless and instantaneous. Product Qualty, Value, and Service are all Top Notch. I have recommended Synergy Solar to several of my friends and neighbors and would not hesitate to use Synergy Solar again. Brian Williams Santa Rosa

Yelp
Pamela T.
Mar 2, 2024

In 2015 I had solar panels installed by a different local company. In 2021 Synergy Solar installed storage batteries for my home and car that then included the solar panels, electric heat pump for radiant floor heating and electric water heater, and EV charging station. I have had use of my battery storage this winter on two occasions in my rural area and have been very happy with the relative comfort of having the storage capacity. The owners, technicians, and other staff were extremely competent and responsive. Mike and Justin were very thorough in their explanations all along the way so that I feel like I understand how things work. In the process of installation they found an electrical wiring problem from others' work that could have been dangerous, and they fixed it. I am very pleased with their work and am hoping to get a bid from them for a different project for an organization I am a part of. Pam T

Performance by Work Type

SOLAR

SOLAR

Installation, permitting, and grid connection.

5.0
BATTERY

BATTERY

Energy storage for backup savings and independence.

5.0
ROOFING

ROOFING

Repair or replacement, before or after solar installation.

5.0
ELECTRICAL

ELECTRICAL

Panel upgrades and wiring for system readiness.

Insufficient data
SERVICE

SERVICE

Repairs, maintenance, and ongoing system support.

Insufficient data
COMPLEX PROJECTS

COMPLEX PROJECTS

Multi-trade installations requiring co-ordination.

Insufficient data

How We Got To 98

1. Aggregate

We tracked down every review for this company on the internet.

Yelp logoYelp
106 reviews,
4.9
Google logoGoogle
46 reviews,
4.8
SolarReviews logoSolarReviews
EnergySage logoEnergySage
BBB logoBBB

2. Weight

We weight each review based on how useful it is for new customers.

Up-Weighted
80Verified customers
17Long-term customers
47Recent
1Complaints
Down-Weighted
1Unfair
2Empty
13Shoppers

3. Analyze

We analyzed each review for five signals of work quality.

Sales Conduct97% positive
Workmanship100% positive
Project Management97% positive
Post-Sale Support96% positive
Value100% positive

4. Screen

We screened the company for other signals not captured by star ratings.

Serving customers for 12 years
BBB Rating: A+
Natural Review Patterns
Licensed Contractor

5. Score + Rank

We combined everything into a score and rank against the market.

TRUST
SCORE
98

Clean Record

Screening for serious allegations from verified customers about solar/battery work.

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

What reviews alone do not reveal about the company's track record and business practices.

Serving customers for 12 years

Operating longer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

What quality signals exist across the customer journey?
Yelp
Brian W.
Positive
Mar 3, 2024

Synergy Solar installed our 19-panel solar array in 2021 paired with an Enphase Battery backup system. After reading many customer reviews from both Synergy customers and also the national companies, we were convinced that a local company was the way to go. The Synergy team, from the analysis of our home's orientation and our power needs, installation, questions asked and answered, and follow up support has been professional and thorough. The Enlighten Enphase software, downloaded on my iPhone and iPad, allows for system monitoring in real time, including energy produced, imported from the grid, and grid dependence. When there is PG&E power outage, we are not even aware of it because the switchover to battery backup is seamless and instantaneous. Product Qualty, Value, and Service are all Top Notch. I have recommended Synergy Solar to several of my friends and neighbors and would not hesitate to use Synergy Solar again. Brian Williams Santa Rosa

Yelp
Pamela T.
Positive
Mar 2, 2024

In 2015 I had solar panels installed by a different local company. In 2021 Synergy Solar installed storage batteries for my home and car that then included the solar panels, electric heat pump for radiant floor heating and electric water heater, and EV charging station. I have had use of my battery storage this winter on two occasions in my rural area and have been very happy with the relative comfort of having the storage capacity. The owners, technicians, and other staff were extremely competent and responsive. Mike and Justin were very thorough in their explanations all along the way so that I feel like I understand how things work. In the process of installation they found an electrical wiring problem from others' work that could have been dangerous, and they fixed it. I am very pleased with their work and am hoping to get a bid from them for a different project for an organization I am a part of. Pam T

Google
Kirk Moon
Positive
Mar 2, 2024

Synergy installed solar panels and a battery storage system at my home several years ago. I was very impressed by them. The owners were very knowledgeable, honest, reliable, responsive, and they have treated me very well in all phases of the process from recommending the best solution for me to installation to post installation assistance when occasional issues have arisen. They have been a pleasure to deal with and I highly recommend them.

Long-term Satisfaction

Reviews from customers who hired Synergy Solar & Electrical Systems more than a year ago reveal warranty service, customer support quality, and real-world performance data. These are dimensions that recent customers cannot yet evaluate.

Review History

How many reviews have been collected from each year?