97
Trust
Score
WattBot

Freedom Solar Energy reviews

CALIFORNIA / VISTA
Freedom Solar Energy
38 Reviews • 1 Location 5,054 Data Points Processed

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The Verdict

Freedom Solar Energy has figured out how to do solar installations the right way. We analyzed dozens of reviews and couldn't find a single complaint about their workmanship or installation quality. One homeowner had panels ripped off his roof twice by high winds before switching to Freedom Solar. Two days after Matthew's crew installed the new system, the same winds hit, and the panels stayed silent and secure. The pool heated up 7 degrees in two days. Reviews consistently call out Kristal and her team for communication that actually happens. They don't ghost you after the sale. When one reviewer's older system needed repair work Freedom hadn't even installed, the crew came out anyway, diagnosed the problem without trashing the previous contractor, and stayed until every question was answered. Across 32 project management mentions, only one complaint surfaced. If you want an installer who'll still pick up the phone after your system goes live, Freedom Solar is the straightforward choice.

If you're shopping purely on brand recognition, you might lean toward a national chain. But if you want a team that secures roof attachments to survive actual wind events and answers follow-up questions without billing you, Freedom Solar is worth the call.

3 Stories That Stood Out

1. Kendra W.
Yelp | Apr 2, 2022 |

Kendra had already lived through two episodes where solar pool panels were ripped off her ranch-style roof by high winds, and when the original installer vanished she turned those setbacks into a fresh search. After researching providers, she decided to work with Kristal and Freedom Solar but remained wary because of the wind where she lives. Kristal walked her through how the system would be mounted, the panel type and quantity, and how those panels had been tested for high winds, and that detail convinced her to try solar pool heating again. Matthew handled the installation, and just two days later a windstorm hit — the new array stayed rock solid while the old panels would have bumped and clattered. The system also delivered fast: the pool temperature climbed seven degrees in 48 hours and the family was swimming that weekend. Throughout the process Kristal and Matthew stayed friendly, knowledgeable, and communicative, and the thing that stuck with her most was how solid and quiet the new panels are in heavy wind while heating the pool so quickly.

2. Bilal K.
Yelp | Jul 28, 2023 |

Bilal K. experienced a problem with his rooftop solar array and reached out to Freedom. Although Freedom hadn't installed the equipment, their crew showed up, ran a thorough diagnostic, and walked the entire system with him. Rather than criticize the prior installer, they pointed out what was working and concentrated on practical fixes for his concern. They took their time, answered every question, and only left once he felt comfortable with the explanations and next steps. The detail that stands out: a non‑installing company came out, stayed positive, and patiently saw the job through until everything had been checked off.

3. Stefan W.
Yelp | Sep 19, 2024 |

A few years ago Stefan hired Freedom Solar to replace an aging solar pool-heating system, and that project went smoothly enough that he turned to them again. When he came back for a solar-electricity and battery install, unexpected hurdles with the local power distribution company threatened to slow things down, but Kristal and her team stepped in, unraveled the complications, and kept the timeline on track. They walked him through each step, answered questions quickly, and made the physical installation feel effortless. The finished system looks clean on the roof, performs as promised, and has become a noticeable improvement to his daily routine. The detail that stands out for him is Kristal’s responsiveness and the team’s ability to handle the power-company issues — the reason he went with them a second time.

Platforms Monitored

Yelp
38 Reviews · 2 Locations
4.9/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 7 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Stefan W.
Yelp | Sep 19, 2024 |

A few years ago Stefan hired Freedom Solar to replace an aging solar pool-heating system, and that project went smoothly enough that he turned to them again. When he came back for a solar-electricity and battery install, unexpected hurdles with the local power distribution company threatened to slow things down, but Kristal and her team stepped in, unraveled the complications, and kept the timeline on track. They walked him through each step, answered questions quickly, and made the physical installation feel effortless. The finished system looks clean on the roof, performs as promised, and has become a noticeable improvement to his daily routine. The detail that stands out for him is Kristal’s responsiveness and the team’s ability to handle the power-company issues — the reason he went with them a second time.

2. Heidi H.
Yelp | Dec 7, 2022 |

Heidi H. felt overwhelmed by the number of solar companies that overpromise, so she turned to Freedom Solar Energy when she decided to add a solar system for her pool. She reached out to Kristal, known as The1solargal, and the team made room in their schedule so the project could move forward quickly. Installers completed the pool system smoothly, and she appreciated Kristal’s responsiveness and the crew’s helpfulness throughout. For a direct contact, Kristal can be reached at 760.214.5830:C or 760.806.FREE:O, and more information is available at www.freedomsolarenergy.us.

3. Brock V.
Yelp | May 7, 2025 |

Brock V. hired Freedom Solar Energy to install a solar heating system for his backyard pool. The crew walked him through the different system options, then handled the paperwork by providing his HOA with the plans and specifications needed for approval. Installation went smoothly, and the technician went a step further by staying to help him correct settings in the Pentair app so the new system communicated and operated correctly. He walked away with a fully functioning pool solar setup and a technician’s hands-on help with the app — the detail that made the whole experience stand out.

02

1. Titus P.
Yelp | Jun 27, 2019 |

Titus P. had Freedom Solar Energy install a solar pool-heating system a year ago, and it has run flawlessly since. He finds that when outdoor temps sit around 75–80°F the pool water holds about 90°F, so the swimming season stretched well into cooler weather and evening dips after dark feel comfortably warm. He praises the professional installation, the high-quality components, and a price that seemed fair, and after a year of use considers it a smart investment that will cost less over the long run — the lasting image is slipping into 90° water on a cool night.

2. William L.
Yelp | Oct 10, 2024 |

William L. called Freedom Solar when the 15-year-old solar heating panel on his pool began leaking. Two technicians—sent after a recommendation from his pool maintenance company—arrived promptly, diagnosed the leak points and repaired them on the spot. While working, they demonstrated clear knowledge of solar heating systems and warned that the unit’s age made future leaks likely. Rather than push a replacement, they completed the repair and then presented replacing the system as a reasonable alternative to continual patching. He appreciated that straightforward, non‑pressured approach and plans to call them back for a quote on a new system.

3. L. B.
Yelp | Jun 12, 2024 |

L. B. thanked Krystal and Matthew after they installed a new passive solar pool-warming system at the family's Valley Center home. They found the system working well and valued the crew's professional, thorough approach — especially that the team fit the installation into the schedule within a week. That quick turnaround made all the difference for the granddaughters and their friends, who were eager to jump in and swim. The detail that stuck with them: a functioning pool warmer installed in days so the kids could enjoy the water almost immediately.

03

1. Rocky S.
Yelp | May 20, 2024 |

Rocky called the company to replace his pool system. They showed up promptly, gave a fair quote, and came back on the day they promised. The crew took down the old system and hauled it away, installed the new equipment, hooked everything up and ran checks — all in a single day — and the new setup performed flawlessly. He ended the job with a warm pool by evening, the kind of same-day turnaround that sticks in the memory.

2. Chris S.
Yelp | May 17, 2024 |

Chris S. had Freedom Solar Energy install a pool solar system on his ranch-style home in Carlsbad and quickly noticed real results. Kristal handled the paperwork and pricing with a friendly, professional touch, while Matthew and his crew showed up on time, completed the install efficiently, and left the roof and yard very tidy. He watched the pool climb into the 80s within a couple of days—several degrees warmer than the usual 70s this time of year—and was genuinely thrilled by that jump. Matthew continued to stay in touch after the job to answer a few follow-up questions, so the handoff never felt abrupt. Competitive pricing, neat workmanship, prompt arrival, and ongoing support were the consistent highlights of the experience; the rapid temperature gain and post-install communication are the details that linger most.

3. Doug F.
Yelp | Nov 1, 2024 |

Doug F. called the company when his solar system started leaking; the crew repaired the problem and charged only the price they had agreed on. He walked away with a stopped leak and no surprise fees. The standout on the job was Matthew — he handled the issue with honesty, understanding and professionalism, and delivered consistently strong customer service. What lingered was not just the fixed system but the confidence that the company would honor its commitments, thanks to Matthew’s straightforward approach.

Long-term Satisfaction

Long-term satisfaction for Freedom Solar Energy holds steady at 5.0 ★. This is better than 77% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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