GoodLeap reviews

lionskash recently had a solar system installed on their property and discovered the GoodLeap crew to be both professional and truthful. The installation ended up neat and clean; the team knew exactly what needed to be done and carried out the work safely and professionally. They were impressed enough by the honest communication and tidy workmanship to recommend GoodLeap to their community.

Over a year ago this homeowner replied to Meraki's outreach about putting solar panels on a ranch-style roof and signed a contract. Meraki turned out to be tied to Good Leap, but the panels never arrived. They emailed, left voicemails, and called the account number repeatedly — none of those attempts got a response. They even asked the BBB and the state Attorney General to intervene, and those agencies’ outreach went unanswered as well. Meanwhile Good Leap began charging $93.00 a month on a loan for a system that was never installed. The experience ended with ongoing charges and no installation; the detail that sticks is the persistent $93 monthly debit for solar that never materialized.

Elan1271 signed up for a home solar system expecting big savings and a first‑year tax rebate of $16,000 to help keep payments low. After more than a year of making payments, they discovered their loan balance had actually grown instead of shrinking. They learned the $16,000 rebate is not an immediate credit — you effectively have to pay the $16,000 out of pocket to get it back on your taxes — so it didn’t reduce monthly obligations as promised. Facing a larger loan balance and no short‑term relief from the rebate, they concluded they will end up paying more for the panels over time than they would have on electric bills. The takeaway they emphasize: confirm how rebates are timed and whether those tax refunds will actually lower your loan principal before you sign.

In late April 2025, Grace hired a local contractor to replace major ductwork and insulation in her 36-year-old home. The crew’s workmanship held up, but the financing through GoodLeap unraveled. She had been explicit that she would accept the company’s financing only if she could use the interest-free year with four quarterly payments, and the contractor agreed; soon after the work began she discovered the lender was going to bill her monthly instead. She made a payment to the office address listed on the email (Roseville, CA), only to find payments were being routed to Texas despite paperwork that still showed Roseville. The contractor promised to return the payment so she could resend it, weeks went by, and her bank ultimately showed the contractor had cashed the check. Fed up, she withdrew the remaining balance from savings, sent it directly to the lender in Texas, and paid off the loan to stop the unwanted monthly billing. Her concrete takeaway: confirm billing frequency and the lender’s official payment address with the lender itself before relying on a contractor’s verbal assurances.

Jessica signed up for a residential solar installation and then spent more than a year trying to get Good Leap to close a permit they opened for her panels. She struggled to get anyone at the company to respond, discovered she had been overcharged, and was promised a refund by customer service that never arrived. Repeated outreach left the permit open and the billing dispute unresolved. What lingers after a year of attempts is an open permit and an unpaid refund — the concrete problems she warns future buyers to watch out for.

trespanieli began dealing with this company in January 2022 after agreeing to replace an existing, working solar setup with a promised upgrade. They canceled the first loan with the original solar firm because that installer insisted on adding more panels than were actually needed just so backup batteries could be included. By June the new system had been mounted but nothing was connected, and trespanieli had already started loan payments through GoodLeap. Communication then collapsed: phone calls went unanswered for long stretches, and when someone did call back the standard explanation was that a city inspector was “dragging his feet.” In November a crew returned to connect the system and trespanieli discovered their house had no power — the installers had cut the electrical feed. The same crew restored power that day, but the runaround continued. By December the inspector and the utility had reportedly signed off, yet the installer subsequently filed for bankruptcy. Contacting GoodLeap yielded no live person; voicemail messages typically drew a reply a week later with vague assurances that someone would arrive “any day now.” A January visit illustrated the pattern: a worker sw

Ted and his wife, both retired and living in Tinley Park outside Chicago, dug into solar because rising costs made every dollar count. He began skeptical — knowing almost nothing about panels — but spent about a year researching, visiting homes with systems and talking to several companies before focusing on Blue Raven Solar and the rep they assigned, Jack Castella. He pressed them with a long list of questions and concerns, and Jack kept responding quickly and honestly until every issue was cleared up. What stood out most was the installation: the crew arrived professional, courteous and meticulous, left the site spotless, and handled the roof work without the sort of mess or mistakes Ted had heard about from neighbors who used other installers. One neighbor who’d gone with a different company even told him he wished he’d found Ted’s crew first. On the finances, the package helped in two big ways: Blue Raven secured one of the available rebates and the other is a tax credit that applies for the 2024 tax year. With high ComEd rates in the area, those incentives plus the expected bill reductions make the numbers meaningful for a retired household. Everything came in writing and,

After more than a year with the company’s solar setup, nyflbeachbums discovered the panels had stopped exporting power to the electric company. They reached out repeatedly — emailing their account manager and leaving numerous voice messages — and got no response. What stands out is the silence: the system stopped sending power and the account team never followed up. The lasting image is an installed system that no longer exports to the grid and an unresponsive support contact.

Joseph paid Goodleap every month for a year, only to discover the solar panels were merely sitting on his roof and never made operational. The installer vanished long ago, leaving him with unconnected equipment while the finance bills kept arriving. He has been making those payments as he prepares a lawsuit, counting each monthly charge as part of the damages he intends to pursue.