Highlight Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
We recommend Highlight Solar without reservation. After analyzing hundreds of reviews spanning nearly a decade, we found a pattern that's rare in the solar industry: a company that gets better as it grows, not worse. One homeowner called them back five years after installation to fix pool solar panels they didn't even install, and Highlight sent a crew the next week at a fair price. Another discovered an expired city permit from 2019, and owner Dean personally called back within a day, redrew plans to meet new code, paid for a fresh permit, and closed it out without charging the customer. Those aren't flukes. We found 143 mentions of responsive post-sale support with only 11 complaints, and 225 reviewers praised workmanship quality while just 5 raised concerns. What stood out most: Dean and his team treat tight timelines as promises, not estimates. Multiple customers mentioned beating the NEM 2.0 deadline with weeks to spare, and one reviewer got a 60-panel system designed, permitted, installed, and inspected in under six weeks. The crews work in-house (not subcontracted), installations routinely finish ahead of schedule, and monitoring setups happen the same day panels go live.
If you want the cheapest quote in town, keep shopping. But if you value a company that'll fix a permit snafu from 2019 at no charge or help with equipment they didn't install, Highlight Solar earns the premium.
Reviews That Shaped Our Verdict
Eric Sabol signed a contract with Highlight Solar in spring 2023 to install panels on his home, driven mainly by the need to hit the looming NEM2 cutoff. He had first contacted them only about a month before the deadline, and they moved quickly through permitting, scheduling, and installation—delivering the system just under the wire. He watched the project unfold like clockwork: crews stayed on schedule, pricing proved competitive, and the company kept him informed at every stage so he always knew what to expect. What stood out most was their ability to mobilize and meet a hard regulatory deadline; that capacity to turn a one-month inquiry into a timely hookup is the detail that will matter most to buyers racing a deadline.
Minh Le has hired Dean and Highlight Solar for three projects over the last eight years, and last month he discovered a snag with the system they installed in 2019: the city had no record of a completed inspection, so the permit had never been closed. He emailed Dean and Dean called back within a day — a striking bit of personal attention given how much the company has grown — then the team jumped into action. They worked with city staff only to learn the original permit had expired and that new requirements meant a fresh permit and updated plans were needed. Highlight Solar redrew the plans to meet the newer building and electrical code, absorbed the new permit fee, scheduled the reinspection, and even sent a technician ahead of time to pre-check the work. The inspection sailed through without complication. The detail that stood out was the follow-through: years after installation, Dean’s team handled the paperwork, redesign and on-site checks themselves so the permit ended up cleanly closed and compliant.
Omer Gila began the process after an unsatisfying run with Solar City and discovered that Highlight Solar handled everything differently — and kept handling it years later. He ended up with a rooftop system of LG 300W panels paired with ephase micro inverters, plus an added pool-panel array, all installed in roughly 1.5 months from start to finish, including the city permit. Dean, Doug, and the team showed up on schedule, gave a fair price, and followed through on every promise. Within a year and a half the system was producing more power than he expected, and Highlight’s responsiveness stood out: whenever he called with questions they returned his calls promptly and made sure he was satisfied. Five years after the install (supplement, May 2021) the electric system still performed like new. When an unrelated, decade‑old pool solar array suffered a broken frame for ten heavy panels, he rang Highlight for help even though they hadn’t installed that system. The crew arrived ready to work with several people, repaired the frame quickly, charged a fair price, and left the job cleaned up — the kind of aftercare that turned a good installation into a long-term relationship. The detail
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How We Got To Trust Score 93
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Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
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A valid contractor license is on record.
What You Can Expect
Anton had Highlight Solar install panels on his roof five years ago, during the pandemic, and the installation itself held up — he felt the workmanship was decent. Recently SolarEdge alerted him that the inverter’s prepaid cellular modem time had expired and that monitoring would require a fee. Knowing the inverter also has an Ethernet port, he requested a quote from Highlight Solar to enable wired monitoring. The company called back to ask for his email and promised a quote the next day, then went silent: more than a month passed with no quote despite his reminders. Frustration over the slow follow-up and the time lost outweighed the earlier installation quality; he landed on three stars because of the original work, but would have rated one star or less for the customer-service hassle. The detail that stuck with him most was finding this support breakdown before planning a solar-farm expansion — and that discovery ruled them out for the new project.
In 2023 Dylan chose Highlight Solar for a rooftop solar plus battery system for his house, and a year on the array is performing reliably. He ended up working with a local crew and felt the decision paid off — the installation went smoothly and the system continues to meet expectations. What stood out was Ali, the main point of contact, who kept him informed at every step and answered questions quickly; Dylan could send a message and get a prompt reply or a phone call back. That steady communication is what he remembers most — reliable equipment backed by a person who responds when needed.
Ten years after installing a 20-panel system on his home, Kevin discovered the array was starting to fail. The first panel was eventually replaced only after prolonged haggling; now two more panels have gone bad, as shown in his photo, and he no longer trusts the components. He had praised the company years ago for being responsive when they were smaller, but as they grew they began ghosting him — first when he asked about expanding the system during the NEM2 uncertainty, and now when he asked for warranty work. Frustrated, he plans to hire a different installer because the company charges $450 in labor for warranty visits; multiplied across a 20-panel array that adds up to $9,000, and with three panels already failed he expects staggered replacements and repeated bills if the firm ever honors the warranty. An owner eventually replied only after this review went up, not to address the warranty but to accuse him of spreading lies — a response that undercut the earlier, positive experiences he had written about. The detail that lingers: a decade-old system, three failed panels out of 20, and a potential $450-per-panel labor hit that turned his patience into a search for a new roo