81
Trust
Score
WattBot

Immaculate Roofing reviews

NATIONAL
Immaculate Roofing
174 Reviews • 1 Location 23,142 Data Points Processed

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The Verdict

Immaculate Roofing won't dazzle you with flashy promises, but they'll show up and do the work right. We analyzed their track record and found a company that earns trust through consistent execution rather than sales theatrics. One homeowner called Derek years after a repair to report a new leak in a different section of the roof, and a crew arrived within an hour to patch it under warranty. That follow-through isn't universal in this industry. The workmanship holds up: 137 reviews mention quality installation, and we couldn't find a pattern of callbacks for shoddy flashing or missed nails. What sets them apart is transparency in quoting. Derek walks customers through line-item estimates that spell out radiant barrier, wood replacement allowances, and permit costs, while competitors bury those as add-ons. The crew cleans obsessively (one carpenter visibly uncomfortable leaving a loose cable wire even when the homeowner said not to bother), and project managers text updates throughout the job. Communication stumbles appear in about 15 percent of reviews, mostly around callback speed when Derek juggles multiple sites, but those complaints rarely involve unfinished work or surprise charges.

If you want a roofer who'll replace rotted fascia at the quoted price instead of discovering it mid-job and tacking on $3,000, Immaculate delivers that reliability. You may wait an extra day for a return call during busy season, but the work itself stays on schedule and on budget.

3 Stories That Stood Out

1. Oliver S.
Yelp | Oct 2, 2020 |

Oliver S. hired Immaculate to replace the roof on his family’s house while everyone was working and learning from home, and the job turned out cleaner and calmer than he expected. He found the crew—project manager Mike plus Derek, Josh, Eddie and others—organized, punctual and unfailingly professional: they delivered what they promised, finished ahead of schedule, and left the yard safe for his daughters at the end of each day. The team stayed attentive to his concerns, often going beyond what was asked, and even managed to keep noise levels much lower than he feared, which made a big difference during remote work and schooling. Nothing felt half-done; the standout moment came on the final walk-through when a loose cable dangled from the eave. He told them not to worry because he planned to paint the siding and would likely move the cord later, but the carpenter couldn’t leave it that way—Mike explained he’s a perfectionist—so the carpenter climbed back up and tucked the cable away perfectly. That small, insistently complete touch encapsulated the crew’s ethos: finish the job 100 percent and take pride in the details. He walked away with a spotless, well-installed roof and the long

2. Patricia Z.
Yelp | Aug 6, 2015 |

Patricia Z. faced a major roofing project: her old cal shake roof needed a full replacement and most of the house required new sheathing because the boards were spaced — a big, expensive job. Estimates spanned more than $5,000, and Derek ended up offering the lowest bid. She worried at first about choosing the cheapest option, but Derek’s strong reviews and the finished work put those doubts to rest. Derek’s proposal stood out for what it included. He built in a radiant barrier, low-profile vents, up to 50 linear feet of replacement wood, and added a small structure to divert water away from the chimney. The closest competitor would have charged $600 extra for a radiant barrier, planned to install dormer vents (which Patricia found unattractive), said nothing about chimney protection, and would have billed for every foot of replaced wood at a rate that would have doubled beyond the included 50 feet. Both bids promised a 50-year warranty, but the competitor framed theirs as a temporary “month’s special.” Immaculate Roofing hit a few unexpected snags on the job, but the crew fixed additional issues without ever billing extra — the final invoice matched the original estimate downto

3. Wayne P.
Yelp | Mar 18, 2022 |

Wayne P. hired the company for a solar installation and ended up with a string of missed commitments and a compliance headache. The crew began work without posting the required permit, which got him in trouble with the inspector. Promised timelines repeatedly slipped, and communication broke down — multiple people presented themselves as account managers, but nobody stepped up to take responsibility. Eighteen months later they promised a roof check; he stayed home all day waiting for the crew and was told he would hear back the following week — nothing came. The image that lingers: an empty driveway, a promised visit that never arrived, and a customer left to shoulder the consequences while the company keeps busy.

Platforms Monitored

Yelp
152 Reviews · 2 Locations
4.7/5
Google
22 Reviews · 1 Location
4.3/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.7/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.9/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.6/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.8/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A

How We Got To Trust Score 81

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 15 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Joe S.
Yelp | Jan 21, 2021 |

Joe S. had Derek and Immaculate reroof his house back in 2016, and recently discovered a few cracked tiles. He left a message and their office followed up every day to keep him posted about availability. When they scheduled the repair, the crew arrived on time, completed the work promptly, and — because the original job was still under warranty — charged him nothing. The persistent daily communication combined with a no‑cost warranty fix is what stood out most: the team didn’t just promise service, they actually followed through.

2. Javier R.
Yelp | Jan 19, 2021 |

Javier had Derek and the Immaculate Roofing crew replace his roof three years earlier; after heavy January rains he discovered a small leak around a skylight. He called the company, and Derek showed up in person the very next day to inspect and reaffirm the original work and the roof warranty. Derek then sent his crew for a follow-up diagnosis, arranged the necessary repairs, and kept Javier proactively updated at every step. The most memorable part of the experience was that the team didn’t treat the warranty like paperwork — Derek answered quickly, came out himself, and saw the problem through to resolution, leaving Javier confident the job was truly backed for the long term.

3. Pauline D.
Yelp | Mar 10, 2020 |

Pauline D. returned to Immaculate Roofing this year to finish the rest of her roof after a positive job last year, primarily because the crew never cuts corners and treats each house like it was their own. She watched Josue and his crew—Joe, Ismale, Miguelle and Hugo—work with steady care: they arrived on schedule, kept the site neat, stayed friendly and accommodating, and completed the job on time for a fair price. What stood out most to her was their honesty and obsessive attention to detail; the team held themselves to very high workmanship standards rather than rushing through the job, and that integrity is the detail she remembers above all else.

02

1. Al L.
Yelp | Apr 16, 2020 |

Al L. hired Derek and his team to repair his roof in early 2019, and the initial work impressed him with its quality. About a year later an adjacent section began leaking; he emailed Derek and had someone at the house within an hour, where the crew patched the problem under warranty. He found Immaculate Roofing’s communication and staff consistently reliable, and what stuck with him most was that rapid, no-hassle warranty response — the reason he plans to call them for any future roofing needs.

2. James C.
Yelp | Jun 15, 2018 |

James C. hired Immaculate Roofing to replace the roof on his home in September 2016 after a competitive quote and a sales rep who walked him through the job in plain terms. During the work he climbed onto the roof and discovered roughly five soft spots where the original half-inch plywood — already below today’s standard and partially water-damaged — hadn’t been replaced as planned; the crew corrected those areas and repaired the affected framing. A surprise came when the crew replaced a short gutter over the door with a beautiful full-length gutter that wrapped the front of the house; they acknowledged the change and left the upgrade in place at no charge. About eight months later, summer made the garage noticeably hotter because the new roof increased insulation; he called the company and they returned to install a solar-powered attic fan for free. Throughout the process the workmanship stood out: top-of-the-line shingles, crisp flashing, and patching of water-damaged framing. Immaculate Roofing also provided a written Lifetime Guarantee. Nearly two years on, the roof still looks great and has had no leaks. What lingers from this experience is how mistakes and follow-up got

3. David T.
Yelp | Jan 23, 2020 |

David first called on Derek and Immacualate Rooking in 2012 for a repair; they arrived promptly, worked efficiently, and charged a reasonable price. When he brought them back in 2020, he discovered a company that had grown but not changed the quality of its work. From the initial bid through the installation and final cleanup, the process unfolded seamlessly, and the crew stayed professional throughout. He singled out Derek and the crew by name and called it an “awesome job,” leaving a clear impression: reliable, tidy work that stood the test of eight years.

03

1. Keechmabreeks F.
Yelp | Feb 20, 2018 |

Keechmabreeks booked a full roof replacement about a year ago, and the new roof still looks brilliant with no problems. They took a competitive quote from Derek, and the crew tore off the old roof and installed the new one within the agreed timeframe. They ran into one persistent annoyance: a leaking air hose left the compressor running almost continuously — even through the crew’s lunch break — and they pushed the crew to replace it. When the job wrapped up, the crew cleaned everything up and left the property as they found it. Bottom line: a durable, on-time roof replacement with immaculate cleanup, though prospective buyers might want to ask about crew equipment maintenance to avoid noisy, ongoing compressor use during the work.

2. Ian S.
Yelp | Jun 15, 2017 |

Over the last seven years Ian S. chased roofing bids and work across eight or nine companies, and kept returning to one consistent experience: Derek, the owner of Immaculate Roofing, showed up as the primary contact and took personal responsibility for the jobs. He found Immaculate’s prices landed in the middle of the market — maybe a touch below average — and contrasted that with a competitor whose final bill ballooned about $4,000 above the original bid. What stuck with him most was Derek’s follow-through. When leaks or other problems popped up years after installation, Derek came out and fixed them without charging — the kind of callback most roofers don’t make four years down the road. On more than one roof Derek inspected the issue and steered him away from an unnecessary full replacement, even telling him “this roof is fine” and pointing out that only the flat area needed attention while the peaks were sound. That honest, hands-on troubleshooting saved both money and hassle. Derek’s hands-on approach also means he’s not always instantly available, but Ian judged the trade-off worthwhile. Immaculate isn’t flawless, but after three separate evaluations or bids from Derek, I

3. Kenneth L.
Yelp | Dec 8, 2025 |

Kenneth L. chose Immaculate to re-roof his home with solar shingles and walked through the whole project feeling well taken care of. He found the crew fair, friendly and professional, and they kept him informed at every step with clear, straightforward communication. The result is a roof that not only works — generating solar power — but also looks clean and integrated with the house. What stayed with him most was how seamlessly the solar shingles blend into the finished roof.

Long-term Satisfaction

Long-term satisfaction for Immaculate Roofing drops to 4.4 ★ compared to early reviews. This is better than 45% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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